apport-gtk hangs for some time when Cancel button pressed

Bug #1802521 reported by Jonathan Kamens
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Triaged
Low
Unassigned

Bug Description

I ran `ubuntu-bug gnome-terminal`, but then realized a second or so later that's not what I had intended to do. I therefore clicked the Cancel button on the "Collecting problem information / Information is being collected that may help the developers fix the problem you report." dialog that had popped up. It hung, i.e., the back-and-forth progress bar in the dialog stopped moving, and nothing else happened, and it's still sitting several minutes later doing nothing.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: apport 2.20.10-0ubuntu13
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 9 09:21:14 2018
InstallationDate: Installed on 2018-09-27 (42 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to cosmic on 2018-11-08 (0 days ago)
modified.conffile..etc.apport.crashdb.conf: [modified]
mtime.conffile..etc.apport.crashdb.conf: 2018-10-04T06:36:50.792292

Revision history for this message
Jonathan Kamens (jik) wrote :
Revision history for this message
Benjamin Drung (bdrung) wrote :

Thanks for reporting the bug and providing an easy step to reproduce.

I could kind-of reproduce this behavior in a Ubuntu 20.04 (focal) VM: Run "ubuntu-bug gnome-terminal" and then click directly on abort. The windows froze for several seconds (but not mintues) until it closes. On Ubuntu 22.04 it hang for around three seconds. On Ubuntu 18.04 it hang for around 4 seconds.

I don't know why the window hanged for several minutes on your system (maybe your system is significant slower or you hit another bug as well.

Apport should instantly hide the window and stop the collection.

Changed in apport (Ubuntu):
status: New → Triaged
importance: Undecided → Low
Benjamin Drung (bdrung)
summary: - ubuntu-bug hangs when Cancel button pressed
+ apport-gtk hangs for some time when Cancel button pressed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.