When trying to edit a document opened email, a redundant message box pops up

Bug #181250 reported by Oded Arbel
4
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

When using OpenOffice.org to open an attachment from an email, and to edit it, OpenOffice.org pops up two message box:
 - The first one to notify that you don't have enough permissions to edit the document, and offers an "OK" button.
 - The second one notifies that you still don't have enough permissions but you might want to edit a copy, with a standard "yes/no/cancel" set of buttons.

The first message box is quite redundant - if it provides any extra information that the second message box does not, then that information can be integrated into the second message box. The first message box is also problematic as its a notification for the user on something which is not fatal, the user has no control over, and does not provide any options on how to proceed. I suspect that most users do not even read that message, instead they identify the message box immediately as useless (due to the single button) and click through it.

This rather common use case can be slightly streamlined by doing away with the first message box.

This happens for all OpenOffice.org applications. I suspect the same problem also happens when trying to edit a document by another user on the same computer, but I can't figure out other scenarios that will trigger this behavior.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. With which specific version of the openoffice.org package did you notice this issue? You can check using the command 'dpkg -l openoffice.org | cat'. Additionally, what command are you using to open the e-mail? I tried opening a read only document via 'oowriter test.odt' and did not receive any warnings. Thanks in advance.

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Oded Arbel (oded-geek) wrote :

The dpkg version is 1:2.3.0-1ubuntu5.3. I'm opening the attachment from Evolution or from Kmail - in both cases I right click the attachment icon and choose "open with word processor" (or something like that - I don't have this in front of me).

Revision history for this message
Chris Cheney (ccheney) wrote :

This bug appears to be fixed in Ubuntu hardy openoffice.org 1:2.4.0~rc2-1ubuntu3 so I am marking the bug as Fix Released. If after upgrading to Ubuntu hardy you still have problems with this issue feel free to reopen the bug.

It nows only shows this one message:

"This document cannot be edited, possibly due to missing access
rights. Do you want to edit a copy of the document?"

Changed in openoffice.org:
status: Incomplete → Fix Released
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