Ubuntu
subiquity package

Unable to show Info nor Set static IP during install

Bug #1816954 reported by Dilahm
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
subiquity
Fix Released
Undecided
Unassigned
subiquity (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

Fresh install of 18.04.2 Server on VMware ESXi 6.7u1 host using ISO ubuntu-18.04.2-live-server-amd64.iso (sha256 verified). VMXNET 3 network adapter used. During the install, the network adapter successfully pulls an IP via DHCP. When the interface is selected and the Info action is chosen, the installer crashes and starts over. Also, when setting manual IPv4 information, selecting Save crashes the installer and starts over.

Full subiquity debug log attached.

Revision history for this message
Dilahm (dilahm) wrote :
Dilahm (dilahm)
affects: linphone (Ubuntu) → subiquity (Ubuntu)
Revision history for this message
Michael Hudson-Doyle (mwhudson) wrote :

I noticed the info crash the other day and fixed that in subiquity master a few days ago.

I've pushed a fix for the save info crash too. you can work around that by not setting a search domain. Sorry about that!

Changed in subiquity (Ubuntu):
status: New → Fix Committed
Michael Hudson-Doyle (mwhudson)
Changed in subiquity:
status: New → Fix Committed
Revision history for this message
Laurent Dumont (baconpackets) wrote :

Is this still ongoing? I was able to reproduce the installer crash if I added a domain search name. It does not crash when leaving the field blank.

Revision history for this message
Michael Hudson-Doyle (mwhudson) wrote :

It's fixed in the installer code but not in any released media yet. If you switch to tty2 and run "snap refresh subiquity" you'll get a version of the installer with this bug fixed.

Michael Hudson-Doyle (mwhudson)
Changed in subiquity:
status: Fix Committed → Fix Released
Revision history for this message
Glyn M Burton (modiford) wrote :

Identical issue, namely you cannot progress without having a DHCP server and configuring a manual IP crashes the installation process and it starts over. However, I have experienced this on both VMware and a bare-metal HP ProLiant installations.

For reference (until such time an ISO is released with the above supposed fix) use 18.04.1 to install the operating system and dist-upgrade to 18.04.2 after the fact.

Unfortunately, 18.04.1 has been removed from http://releases.ubuntu.com/18.04/ leaving you finding a copy on more questionable sites.

Revision history for this message
Glyn M Burton (modiford) wrote :

Follow-up suggestion: make 18.04.1 Server ISO available again for in the meantime installations.

Revision history for this message
Mike Rushton (leftyfb) wrote :

@modiford http://cdimage.ubuntu.com/releases/18.04.2/release/ubuntu-18.04.2-server-amd64.iso

Revision history for this message
Tom Reynolds (tomreyn) wrote :

To clarify (thanks teward!), setting static IPv4 or IPv6 addresses is possible.

However, selecting the "Info" option from the NIC context menu or setting a domain name will cause the 18.04.2 installer to fail. Running "snap refresh subiquity" from another TTY works around this (as mwhudson clarified in comment 4).

Revision history for this message
Glyn M Burton (modiford) wrote :

Can I ask by what magic "snap refresh subiquity" works, on a system incapable of having a static IP address assigned to it?

It just sounds a bit like Windows offering to go online to find a driver for your network card...

Mike, does your link above to an 18.04.2 ISO contain a fix to the installation process issue?

Revision history for this message
Phil Lembo (phil-lembo) wrote :

Previous release iso images still available under http://old-releases.ubuntu.com/releases/18.04.1/.

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