Ubuntu
realplayer package

Hardy Alpha 4 Real Player displays vertical bars

Bug #190100 reported by jerrylamos
10
Affects Status Importance Assigned to Milestone
realplayer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: yelp

Hardy Alpha 4 up to date Real Player gets sound but video is just vertical colored bars.

This is a dual boot system so Hardy Alpha as of a few days ago Real Player ran fine.

Example is BBC News, one minute summary select stand alone player, runs fine until last few days update.

I just selected Help, Report a Bug, so apport fired up and may have some info.

This is readily reproducible so let me know if I can send any info.

Hardware is Compaq Preario 3.3 gHz Celeron.

Flash Player on You Tube running O.K. Did get one crash earlier which apport sent info in.

Jerry

ProblemType: Bug
Architecture: i386
Date: Thu Feb 7 21:29:20 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
Package: yelp 2.21.90-0ubuntu2
PackageArchitecture: i386
ProcCwd: /home/jerry
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=C
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux Compaq 2.6.24-5-generic #1 SMP Thu Jan 24 19:45:21 UTC 2008 i686 GNU/Linux

Tags: apport-bug
Revision history for this message
jerrylamos (jerrylamos) wrote :
Revision history for this message
jerrylamos (jerrylamos) wrote :

I get similar results from movie player (totem), see https://bugs.launchpad.net/ubuntu/+source/yelp/+bug/190348.

Jerry

Revision history for this message
Sebastien Bacher (seb128) wrote :

Looks rather a video driver issue

Revision history for this message
jerrylamos (jerrylamos) wrote :

Real Player works fine on Hardy Alpha up through 1 February 2008, so Hardy Alpha 3 is fine.

Hardy Alpha 4 broke it.

If it is a video driver issue, it is an issue only when running Hardy Alpha 4, not an issue when running Hardy Alpha 3. The last thing to change was Hardy. Maybe ubuntu developers think the drivers should change to accommodate ubuntu changes, I don't know.

Anyway my backup is to use my Hardy Alpha 3 install.

Let me know if I can try anything. Jerry

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10 or 9.04? Which graphics chipset and X Window System graphics driver are you using?

Changed in realplayer:
status: New → Incomplete
Revision history for this message
jerrylamos (jerrylamos) wrote :

O.K. now on 8.10. I'm running 9.04 but haven't tried real player - waiting for CD to get down below 700 mb.

Jerry

Revision history for this message
Victor Vargas (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in realplayer (Ubuntu):
status: Incomplete → Invalid
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