Ubuntu ESM not working in WSL

Hello, thanks for reporting this bug. This is a known issue, which was fixed for version 27.3.
We are in process of releasing this version, so you can expect it to be available in a couple weeks.

Hello Marc, or anyone else affected,

Accepted ubuntu-advantage-tools into impish-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~21.10.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-impish to verification-done-impish. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-impish. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Hello Marc, or anyone else affected,

Accepted ubuntu-advantage-tools into hirsute-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~21.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-hirsute to verification-done-hirsute. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-hirsute. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Hello Marc, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~20.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Hello Marc, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~18.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Hello Marc, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/27.3~16.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Bug verified with the following script:
------------------------------------------
series=$1
name=test-$series

multipass launch --name $name $series
multipass exec $name -- ua version
multipass exec $name -- cloud-init status --wait
multipass exec $name -- sudo ua attach $UACLIENT_BEHAVE_CONTRACT_TOKEN
multipass exec $name -- sudo mv /run/cloud-init/instance-data.json /run/cloud-init/instance-data.json.old
multipass exec $name -- ls /run/cloud-init/
multipass exec $name -- sudo ua status

multipass exec $name -- sudo sh -c "cat <<EOF >/etc/apt/sources.list.d/ubuntu-$series-proposed.list
# Enable Ubuntu proposed archive
deb http://archive.ubuntu.com/ubuntu/ $series-proposed restricted main multiverse universe
EOF"
multipass exec $name -- sudo sh -c "apt update > /dev/null"
multipass exec $name -- sudo sh -c "apt install ubuntu-advantage-tools > /dev/null"
multipass exec $name -- ua version
multipass exec $name -- ls /run/cloud-init/
multipass exec $name -- sudo ua status

multipass delete $name
multipass purge
-----------------------------------------

PS: this bug does not affect hirsute and impish because those series are not entitled to FIPS services.

This can be further verified in the test results

Hello everyone,

I can also confirm "ua status" working after upgrading to ubuntu-advantage-tools version 27.3~16.04.1 on xenial.

Thanks everyone and best regards,
Marc

This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.10.1

---------------
ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
      + only runs on LTS GCP instances that are not attached
      + runs every 5 minutes to check if gcp instance has license r...

The verification of the Stable Release Update for ubuntu-advantage-tools has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.04.1

---------------
ubuntu-advantage-tools (27.3~21.04.1) hirsute; urgency=medium

  * Backport new upstream release: (LP: #1942929) to hirsute

ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
   ...

This bug was fixed in the package ubuntu-advantage-tools - 27.3~20.04.1

---------------
ubuntu-advantage-tools (27.3~20.04.1) focal; urgency=medium

  * Backport new upstream release: (LP: #1942929) to focal

ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
      +...

This bug was fixed in the package ubuntu-advantage-tools - 27.3~18.04.1

---------------
ubuntu-advantage-tools (27.3~18.04.1) bionic; urgency=medium

  * Backport new upstream release: (LP: #1942929) to bionic

ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
     ...

This bug was fixed in the package ubuntu-advantage-tools - 27.3~16.04.1

---------------
ubuntu-advantage-tools (27.3~16.04.1) xenial; urgency=medium

  * Backport new upstream release: (LP: #1942929) to xenial

ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
     ...

This bug was fixed in the package ubuntu-advantage-tools - 27.3~21.10.1

---------------
ubuntu-advantage-tools (27.3~21.10.1) impish; urgency=medium

  * d/tools.postinst:
    - consider cloud to be "none" on any cloud-id error
    - purge old ua-messaging.timer/service files
    - keep ua-timer.timer disabled if ua-messaging.timer was disabled by
      the user
    - properly configure both ubuntu-advantage-timer and
      ubuntu-advantage-licence-check logs
  * d/tools.postrm:
    - remove ubuntu-advantage-timer and ubuntu-advantage-license-check logs
      during purge
  * systemd:
    - remove ua-messaging.timer/service
    - add new ua-timer.timer that runs every 6 hours
    - add new ua-license_check.timer that runs every 5 minutes only if
      activated by ua-license-check.path
  * New upstream release 27.3 (LP: #1942929)
    - ros:
      + add beta support to enable ros and ros-updates
      + add support for "required services" so that esm-infra and esm-apps
        get auto-enabled when enabling ros or ros-updates
      + add support for "dependent services" so that user gets prompted to
        disable ros/ros-updates if they disable esm-infra/esm-apps
    - fips:
      + allow fips on GCP bionic now that optimized kernel is ready
      + disallow enabling fips on focal on clouds until cloud-optimized focal
        fips-certified kernel is ready (LP: #1939449, LP: #1939932)
      + print warning about generic fips kernel if cloud-id fails
    - cloud:
      + rely only on cloud-id to determine cloud type (LP: #1940131)
      + catch errors when determining cloud type
        (LP: #1938207, LP: #1944676) (GH: #1541)
    - azure:
      + bump IMDS API version to support Azure published images
    - cli:
      + collect-logs command that creates a tar file with debug-relevant logs
        and status info (GH: #463)
      + clean locks on exceptions more thoroughly to avoid false "Operation in
        progress" status messages
      + retain past service state after detach
      + shows better error message when a port value in a proxy is invalid
    - non-unicode locale support:
      + remove unicode-only characters from help file
      + don't print unicode-only characters in ua fix if non-utf8 locale
        (GH: #1463)
    - logrotate:
      + add logrotate functionality for ubuntu-advantage-timer.log.
      + Fix root:root logrotate permissions.
    - ua-timer.timer:
      + introduce a single systemd timer to handle ua recurring jobs
      + timer runs every 2 hours to support most frequent timer job
      + recurring job intervals are configurable in uaclient.conf
      + individual jobs are disabled if their interval is set to 0
      - status job:
        + update ua status every 12 hours
      - messaging job:
        + update APT/MOTD ESM messaging every 6 hours
      - metering job:
        + disabled until infrastructure is ready
        + for attached machines only, periodically update contract server with
          status information for proper contract metering
    - ua-license-check.timer:
      + only runs on LTS GCP instances that are not attached
      + runs every 5 minutes to check if gcp instance has license r...