firefox 3 right-click menu chooses random options

Bug #206295 reported by Rocko
142
This bug affects 27 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Confirmed
Undecided
Unassigned
Nominated for Hardy by Xvani
Nominated for Karmic by Xvani

Bug Description

Binary package hint: firefox-3.0

When I right click on an item in firefox 3, occasionally the menu does not appear, but instead firefox chooses an item at random from the menu and executes that.

It seems to happen more frequently if the system/firefox is under load (eg when update-manager is updating or when many tabs are open in firefox).

It *might* be that holding the mouse button down longer prevents it from happening, but it's hard to tell because of the random nature of the bug.

Version info:

Ubuntu 8.04 beta
xorg 1:7.3+10ubuntu7
firefox 3.0~b4+nobinonly-0ubuntu1

Revision history for this message
Michael Rooney (mrooney) wrote :

I have yet to experience this issue here but I rarely use the right-click. I will try using it more intensely and report back.

Revision history for this message
Rocko (rockorequin) wrote :

It might not be an issue specific to Firefox, because it just happened in Nautilus - I right-clicked on a file (to choose the 'open with' option), and it just opened it straight away without showing the menu.

This is with xorg 1:7.3+10ubuntu7, xserver-xorg-input-kbd 1:1.2.2-3ubuntu1, xserver-xorg-input-mouse 1:1.2.3-2.

Revision history for this message
Mega_Crash (chris--o) wrote :

Im having this bug too. It only seems to happen with firefox for me. This is becoming quite bothersome as I will often right click a link so I can open it in a new link.

Revision history for this message
Miguel Ruiz (mruiz) wrote :

Thanks for your report, that works fine for me with latest package on Hardy Heron.

I'm closing this report but feel free to re open it if you have specific instructions on how to reproduce the problem and you can reproduce it with a new user and firefox profile created on your computer.

Thanks.

Changed in firefox-3.0:
status: New → Invalid
Revision history for this message
Rocko (rockorequin) wrote :

I can reproduce it 'reasonably' readily if I open lots of tabs (eg 20 or so) and then repeatedly try to save an image from one of them (right-click, 'v', escape to cancel). If the save window doesn't come up, it has selected another option (like block images or copy website); otherwise a different window might come up (eg the 'set up evolution' wizard). It might help to load the CPU by running something CPU-intensive at the same time.

This is much faster than opening a page in a new tab because you can do this mouse/key combination in rapid succession.

The BBC website is good for this because each page has an image.

In normal usage it happens enough to be very annoying. It will execute a command like 'block images from this website' from the menu, which you then have to undo. It might do this two or three times in a row, and then go back to operating correctly.

I do think though that it's an xorg keyboard problem rather than a Firefox problem because it has happened for me in Nautilus. I use the right click far less frequently in Nautilus, however, so I've only seen it twice.

Revision history for this message
Rocko (rockorequin) wrote :

I can reproduce it with Firefox with a brand new user.

Current version info is:

Ubuntu 8.04 (updated to RC1 as of 19th April)
Firefox 3.0~b5+nobinonly-0ubuntu2
xserver-xorg-input-kbd 1:1.2.2-3ubuntu1
xserver-xorg-input-vmmouse 1:12.4.3-1ubuntu1
xorg 1:7.3+10ubuntu10

The mouse I'm using is reported in dmesg as USB HID v1.11 Mouse [Microsoft Microsoft USB Wireless Mouse] on usb-0000:00:1d.0-1, and the computer is a Dell Inspiron 8600.

Any hints on how I might help to debug it?

Changed in firefox-3.0:
status: Invalid → New
Revision history for this message
Rocko (rockorequin) wrote :

This is also happening on a Dell XPS 1530. It's not as frequent, possibly because it's a faster machine, but it is definitely happening.

Revision history for this message
chocolateboy (chocolateboy) wrote :

Same for me with Swiftweasel 3.0b4.5 under Hardy Heron, and with the same browser under Gutsy.

CPU: AMD Sempron(tm) 2600+
Video:ATI RADEON 9600 Series, fglrx, Catalyst 8.3
xorg: 1:7.3+10ubuntu10
xserver-xorg-input-kbd: 1:1.2.2-3ubuntu1
xserver-xorg-input-vmmouse: 1:12.4.3-1ubuntu1

Revision history for this message
OxfordEthical.co.uk (rob-oxfordethical) wrote :

Same for me. I find that if I press and hold the right mouse button, the menu comes up fine, but if I give it a single click it sometimes comes up OK, other times it performs a random task from the menu as noted above.

Firefox 3.0b5
Ubuntu 8.04
xserver-xorg-input-mouse 1:1.2.3-2
xserver-xorg-input-kbd 1:1.2.2-3ubuntu1
xorg 1:7.3+10ubuntu10
on a Dell Optiplex GX280 with a generic 2 USB button mouse.

Revision history for this message
Scott (scottjfletcher) wrote :

I am seeing this bug too, only seems to be on firefox, both on Thinkpad r50e and on HP pavillion DV6500, thought I was just knocking the middle scroll button to start. This happens about every 20 right clicks or so, machine doesn't have to be under load, all latest updates installed on 8.04

Revision history for this message
Rocko (rockorequin) wrote :

I've had it happen again a couple of times in nautilus, so again I don't think it's specific to firefox - it's just that I use the right mouse button far more frequently in firefox.

Revision history for this message
Jerdsy (jerdsy) wrote : Confirmed in Swiftfox and Firefox 5.0b5, Gnome and XFCE, Hardy 8.04

I have seen this in Firefox and Swiftfox. Gnome and XFCE, with the first incident occurring after an upgrade to Hardy 8.04.

Right mouse button selection will return random items from the context menu.

It is a Truly annoying bug and in my experience is entirely exclusive to Mozilla.

Revision history for this message
HBH (spam-master-000) wrote :

I actually have this exact same bug, in Firefox 3.0 RC1, using Windows XP. So I imagine it would be a Firefox problem rather than an Ubuntu one.

Revision history for this message
Garrett Kuchta (gkuchta) wrote :

I can confirm this in ubuntu 8.04 and the ff3b5 package--didn't notice it in RC1, but I hadn't used it extensively.

dell inspiron 8200 using a generic two-button/scroll-wheel logitech mouse

00:1d.0 USB Controller: Intel Corporation 82801CA/CAM USB Controller #1 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801CA/CAM USB Controller #3 (rev 02)

xorg 1:7.3+10ubuntu10
xserver-xorg 1:7.3+10ubuntu10
xserver-xorg-core 2:1.4.1~git20080131-1ubuntu9
xserver-xorg-input-mouse 1:1.2.3-2
xserver-xorg-input-vmmouse 1:12.4.3-1ubuntu1
xserver-xorg-input-synaptics 0.14.7~git20070706-1ubuntu4
firefox-3.0 3.0~b5+nobinonly-0ubuntu3

Haven't noticed any discernible pattern to the behavior.

Revision history for this message
mxyzptlk (mxyzptlk) wrote :

I'll confirm in 8.04 with ff3.

Lenovo Y510 with both the touchpad and a logitech usb mouse.

Revision history for this message
TheFallingFifth (vocaridei) wrote :

This happens to me as well, and I'm running Firefox 3 on Windows XP. I believe this problem is caused by the positioning of the context menu in Firefox 3. In previous versions, if I remember correctly, the point that you right-mouse click marks the corner of where the menu pops up. In Firefox 3, I find that the point you click marks somewhere in the middle of the menu. So, the cursor is now directly to the left of one of the options in the menu (or, if you're on the far right side of the screen, directly ON the menu). My guess is that if you're moving along quickly, Firefox interprets your motion as another click and brings up the option it thinks you clicked on. That explains why holding down the button prevents this problem.

Still, pretty annoying, since I usually am moving my cursor around pretty quickly.

Revision history for this message
residentalien (joseph-r-deactivatedaccount) wrote :

Is anyone planning on fixing this? Or is this just a forum for everyone to complain about the same problem and reassure each-other that we aren't individually crazy?

Who can we complain to in order to get this resolved? Doesn't anyone do any QA before releasing software these days?

Revision history for this message
John Vivirito (gnomefreak) wrote : Re: [Bug 206295] Re: firefox 3 right-click menu chooses random options

TheFallingFifth wrote:
> *** This bug is a duplicate of bug 187313 ***
> https://bugs.launchpad.net/bugs/187313
>
> This happens to me as well, and I'm running Firefox 3 on Windows XP. I
> believe this problem is caused by the positioning of the context menu in
> Firefox 3. In previous versions, if I remember correctly, the point
> that you right-mouse click marks the corner of where the menu pops up.
> In Firefox 3, I find that the point you click marks somewhere in the
> middle of the menu. So, the cursor is now directly to the left of one
> of the options in the menu (or, if you're on the far right side of the
> screen, directly ON the menu). My guess is that if you're moving along
> quickly, Firefox interprets your motion as another click and brings up
> the option it thinks you clicked on. That explains why holding down the
> button prevents this problem.
>
> Still, pretty annoying, since I usually am moving my cursor around
> pretty quickly.
>
>
Firefox 3 in windows and firefox 3 in linux and firefox 3 in mac are not
built the same at all so telling us you do or dont see it on windows
isnt being all that helpful unless you find an upstream bug for it.

> Is anyone planning on fixing this? Or is this just a forum for everyone
> to complain about the same problem and reassure each-other that we
> aren't individually crazy?
>
> Who can we complain to in order to get this resolved? Doesn't anyone do
> any QA before releasing software these days?
Annoying people that are working as fast and hard as we can is not gonna
help you get it fixed faster. Why not as us what you can do to help get
this bug fixed? Also if you follow bug #187313 you would see that
upstream is working on it once they fix it we can release a fixed version

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

Revision history for this message
André Pirard (a.pirard) wrote :

> Annoying people that are working as fast and hard as we can is not gonna
> help you get it fixed faster. Why not as us what you can do to help get
> this bug fixed? Also if you follow bug #187313 you would see that
> upstream is working on it once they fix it we can release a fixed version
>
I (not the person you reply to), have cooperated substantially to
analyze bug #187313 (for example, I found a workaround). I found
necessary to extract into Bug #238733, from the mass of the discussion,
a very important and valid issue for every bug searcher to find and
muse on.
I asked to record that issue alongside the Wishlist entries, 7500 often
of much less importance.
I was thanked with insistence my text be hidden under "invalid" status
and with command to go and discuss the topic elsewhere, which I have no
time for (and where they have no OpenID support).
What are you talking about?

André.

Revision history for this message
Santiago Roland (santiago-roland) wrote :

Simply wanted to confirm this issue that the right click on link opens random option of the right click menu. I saw only in firefox... not nautilus or other application. For me it happens half the times i right-clicked links... and still. Some times i use Epiphany to avoid this issue...

Regards,

Santiago.-
Ubuntu 8.04 amd64
Presario F730US
Athlon X2 TK-55
1GB Ram
nVidia Go 6100

Revision history for this message
brabo (sparkzz-gmail) wrote :

I have this issue too. And very regularly. Just now, when i wanted to open this link from a search engine, it first fired up Evolution Assistant 3 times before i got the menu!
So, with me it is almost always Evolution assistant that gets launched, even though there is no email option in the right-click menu.
Sometimes, it takes the first menu option and opens the link in a new window.
This is not only very annoying, it is becoming very frustrating too. I am a loyal firefox user, but if this doesn't get sorted out, I will surely trash the whole thing...

brabo.
Ubuntu 8.04 x86
*an old pc* ;-)

Revision history for this message
Del Griffith (delgriffith-deactivatedaccount) wrote :

My family and I notice this all of the time.

It appears most often when using YouTube, and there's already a Flash video playing, but it happens at other times. Often it occurs when there's a heavy load in the browser, like when I have several YouTube pages open at the same time in tabs, and I go to right click and open a new tab and it pauses, followed by opening Evolution, a save-to window, or an Add to Bookmarks window instead of opening the new page in a new tab. It has been frustrating my family members since I upgraded to Firefox 3 in HH. I never saw this error in FF2.

I recommend visiting YouTube and opening a few pages of videos in tabs by right clicking on them and opening in a new tab. I'm sure after a few tabs are loaded this bug may be easily reproduced.

Revision history for this message
Naszaklasa (boss-virtualteenager) wrote :

This only happens to me with Dell's mouse.
I have some non-brand one and right click works fine.

Revision history for this message
Wayne in Phoenix (24scuba) wrote :

Just wanted to confirm along with everyone else that I have experienced this bug ONLY in Firefox 3 ever since I installed Hardy Heron. I rarely use Windows so I can't confirm it there but I ONLY experience it in Firefox - no other Linux apps and I use Linux as my primary desktop work application so I'm using it all day long.

And along with most everyone else, I use right-click to open links in new tabs or new windows and probably 20-30% of the time instead of getting the right-click menu some other random action will be performed.

And yes it's really frustrating.

If I could get the developers more info to help track it down I would gladly instead of this being a forum to confirm our sanity.

Revision history for this message
Mike Cantelon (mcantelon) wrote :

I can confirm this bug in both Hardy Heron and 8.10.

I run Ubuntu on three workstations and all have this Firefox problem.

Revision history for this message
mjp (markjpicone) wrote :

YES - This is a known problem with ubuntu.

Canonical - When are you going to fix this?

Revision history for this message
John Vivirito (gnomefreak) wrote :

Canonical has nothing to do with fixing this since most support is just done by community. Please use the other bug to make comments. other bug number is above the firefox task at top left of page. Since the community supports packages we only have so many people working on so many other packages to we get to them as soon as we can, If you think you can fix it or find the issue post it to bug.

Revision history for this message
Youp.net (youp.net) wrote :

I'm experiencing the same problem under these conditions:

My mouse is a Logitech MX310 connected via USB on my Lenovo (not so powerfull) laptop with buildin Synaptic mouse.
It only occures when i do a quickly short mouse-click.

In my humble opinion, it seems like the menu is still unfolding and/or taking position at the moment I release the button.
This behavior could be equal to pressing the right-mouse button, holding it down, hover the (un)wanted menu option and then releasing the button.
This handling also be a temporary solution as it prevents this from happening, until a solution is offered.

I think the solution should be a check whether the menu is fully shown before the right-mousebutton-release is taken as a click to select the menu option.

Revision history for this message
Jason Swindle (jason-swindle) wrote :

I get this same pain in the butt bug in Ubuntu 9.04 and Firefox 3.0.8. Do we have a fix?

Revision history for this message
Matthew Dwyer (smegzor) wrote :

This bug happens to me on multiple computers in XP and Ubuntu.

The problem goes away for a while (hours?) if you right click on an empty region of the web page. If I don't do that and instead try to right click on a link, I get the same wrong behaviour. It is never random per click when it is misbehaving.

Revision history for this message
SER (listreg-sr) wrote :

I haven't seen this problem on either XP SP3 FF 3.0 or Ubunto 8.4

-----Original Message-----
>From: Smegzor <email address hidden>
>Sent: May 19, 2009 3:44 PM
>To: <email address hidden>
>Subject: [Bug 206295] Re: firefox 3 right-click menu chooses random options
>
>*** This bug is a duplicate of bug 187313 ***
> https://bugs.launchpad.net/bugs/187313
>
>This bug happens to me on multiple computers in XP and Ubuntu.
>
>The problem goes away for a while (hours?) if you right click on an
>empty region of the web page. If I don't do that and instead try to
>right click on a link, I get the same wrong behaviour. It is never
>random per click when it is misbehaving.
>
>--
>firefox 3 right-click menu chooses random options
>https://bugs.launchpad.net/bugs/206295
>You received this bug notification because you are a direct subscriber
>of a duplicate bug (via bug 187313).
>
>Status in “firefox-3.0” source package in Ubuntu: New
>
>Bug description:
>Binary package hint: firefox-3.0
>
>When I right click on an item in firefox 3, occasionally the menu does not appear, but instead firefox chooses an item at random from the menu and executes that.
>
>It seems to happen more frequently if the system/firefox is under load (eg when update-manager is updating or when many tabs are open in firefox).
>
>It *might* be that holding the mouse button down longer prevents it from happening, but it's hard to tell because of the random nature of the bug.
>
>
>Version info:
>
>Ubuntu 8.04 beta
>xorg 1:7.3+10ubuntu7
>firefox 3.0~b4+nobinonly-0ubuntu1

Revision history for this message
John Vivirito (gnomefreak) wrote :

On 05/19/2009 06:44 PM, Smegzor wrote:
> *** This bug is a duplicate of bug 187313 ***
> https://bugs.launchpad.net/bugs/187313
>
> This bug happens to me on multiple computers in XP and Ubuntu.
>
> The problem goes away for a while (hours?) if you right click on an
> empty region of the web page. If I don't do that and instead try to
> right click on a link, I get the same wrong behaviour. It is never
> random per click when it is misbehaving.
>
We do not need anymore people to confirm this bug since we have more
than enough, this should be included in 3.0.11 IIRC since .10 was a pre
mature release to fix regressions.

> I haven't seen this problem on either XP SP3 FF 3.0 or Ubunto 8.4

Not everyone will see this bug same as any other bug not anyone sees it.

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

Revision history for this message
ChrisDavaz (cdavaz) wrote :

I'm also on Ubuntu 9.0.4 and have Firefox 3.0.10 however I've been effected by this issue for a long time now. I used to think it was just me (or my mouse rather) but since I've switched to a brand new high quality mouse it still happens. What's the deal this bug is insane.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox-3.0 (Ubuntu):
status: New → Confirmed
Revision history for this message
Fsck Yu (tytthbdp) wrote :

Still happening after all these years. /me sighs.
I confirm this is still happening on Saucy. I've never had any *buntu in which it didn't happen. I suspect it is a mouse driver problem. Interesting that someone also had it on xp. I suspect that may be a red herring though. It is entirely possible that a xp or other windows has a similar problem and for a similar reason. I've only experienced this on *buntus. Not on pclinuxos. Not on Sabayon. Not on Salix. That could be coincidence, but I doubt it. It isn't just firefox. I just had it on Saucy trying to use the openbox menu. 3 times in a row. Twice it logged me out and the 3rd time it rebooted.

This a very lightweight system. Lighter than Lubuntu, lighter than plain LXDE. I started with the 32 bit Saucy mini.iso and added xorg, openbox, lightdm, lightdm-gtk-greeter, lxterminal, lxtask, firefox, 1 lxpanel with a clock, 7 launchers (or whatever LX chaps call them), and a taskbar. I have the autostart (I forger which one, one of the ones associated with login at any rate) set NOT to start pcmanfm and draw a desktop. My "desktop" is merely a featureless gray, which I'll change to green when I get around to it. When I want to look at the ~/Desktop directory I do it with pcmanfm in detail view like I view any other directory. I tweaked appearnce by editing the theme files directly. In summary, it is about as light as a gui system can be. My cpu is an AMD Athlon(tm) II X2 245 Processor and Ihave 4 gigs of RAM. Nothing amazing but it certainly should be adequate.

So, I suspect:

1 - There is a kind of quasi-randomness to this that makes it hard to track down and leads people into spurious conclusions.

2 - While it is more likely to occur when some system resource, probably cpu, is overstretched, it can still occur when load is quite low. Firefox is probably associated with this a lot because it is a bit of resource hog.

3 - This is probably a *buntu issue, or just possibly, a Debian issue. Although I ran LMDE a while and I don't recall haveing it there. The fellow who has it in xp probably experienced a different bug of the same nature.

3 - It is most likely a mouse driver issue. Even if it isn't, it might be easier to write a workaround into a mouse driver than to track the actual problem. Could be as simple as making a right click equivalent to right click and hold until a left click occurs.

4 - If there is a competition this has my vote for "most annoying *buntu bug of all time".

-----------
BTW, I'm not sure how this is going to post my "name". If it seems a tad belligerent, it is because I was getting very frustrated trying to create a launchpad account, and it isn't directed at anyone here.

Revision history for this message
Fsck Yu (tytthbdp) wrote :

I forgot to say I'm useing Firefox 24.0.

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