Nautilus segfaults on insertion of CD/DVD or USB-drives

Bug #313502 reported by isecore
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Medium
Ubuntu Desktop Bugs

Bug Description

I've noticed in the last few days that every time I insert a CD/DVD or a USB-thumbdrive/harddrive into my computer that Nautilus crashes and restarts.

Here's the dmesg-output from the moment after I plug in my USB-thumbdrive:

[ 200.621529] usb 1-9: new high speed USB device using ehci_hcd and address 13
[ 200.756105] usb 1-9: configuration #1 chosen from 1 choice
[ 200.758300] scsi15 : SCSI emulation for USB Mass Storage devices
[ 200.759977] usb-storage: device found at 13
[ 200.759987] usb-storage: waiting for device to settle before scanning
[ 200.770773] nautilus[7514]: segfault at 31 ip 0000000000000031 sp 00007fffcc355db8 error 14 in nautilus[400000+159000]
[ 205.760792] usb-storage: device scan complete
[ 205.761360] scsi 15:0:0:0: Direct-Access Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 2
[ 205.762460] sd 15:0:0:0: [sdh] 7888896 512-byte hardware sectors (4039 MB)
[ 205.763086] sd 15:0:0:0: [sdh] Write Protect is off
[ 205.763092] sd 15:0:0:0: [sdh] Mode Sense: 23 00 00 00
[ 205.763096] sd 15:0:0:0: [sdh] Assuming drive cache: write through
[ 205.764709] sd 15:0:0:0: [sdh] 7888896 512-byte hardware sectors (4039 MB)
[ 205.765331] sd 15:0:0:0: [sdh] Write Protect is off
[ 205.765335] sd 15:0:0:0: [sdh] Mode Sense: 23 00 00 00
[ 205.765338] sd 15:0:0:0: [sdh] Assuming drive cache: write through
[ 205.765345] sdh:<6>nautilus[7975]: segfault at 31 ip 0000000000000031 sp 00007fffbe4293c8 error 14 in nautilus[400000+159000]
[ 205.883447] sdh1
[ 205.883670] sd 15:0:0:0: [sdh] Attached SCSI removable disk
[ 205.883864] sd 15:0:0:0: Attached scsi generic sg8 type 0
[ 206.235199] nautilus[8001]: segfault at 31 ip 0000000000000031 sp 00007fff275f8598 error 14 in nautilus[400000+159000]
[ 372.864027] usb 1-5: reset high speed USB device using ehci_hcd and address 6

I'm running Intrepid, fully updated as of January 3rd, 2009. I'm running the 64-bit version on an AMD Phenom with 4 gigs of RAM. If you need anything else, let me know.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in nautilus:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Invalid
Revision history for this message
isecore (isecore) wrote :

I tried following that, but all I got was a "page not found" when trying to submit it automagically to Launchpad. I'm attaching it here instead, hope that helps.

Revision history for this message
isecore (isecore) wrote :

My bad, now it worked.

Daniel T Chen (crimsun)
Changed in nautilus:
status: Invalid → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

ok closing the report since you'll report it with apport, and please next time do not attach .crash files to the reports. thanks.

Changed in nautilus:
status: New → Invalid
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