grub (installer too) doesn't work with apple usb-keyboard on a pc-system

Bug #36342 reported by Sebastian
22
Affects Status Importance Assigned to Milestone
grub (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I can't choose any options on the grub-menu, no key is still working with an apple usb-keyboard on my athlon-machine.

By the way, for the first boot to install the system I had to use a ps2-keyboard, too.

This effected with breezy, and now for dapper too.

Tags: apple
Sebastian (ryanthara)
description: updated
Revision history for this message
Arwyn Hainsworth (arwyn) wrote :

I can confirm that my (generic) USB keyboard also fails to work in grub. Both on my athlon machine (breezy) and on my dell inspiron 510m laptop (dapper, grub 0.97-1ubuntu8).

It works fine after boot, just not in grub.

Revision history for this message
Matt Zimmerman (mdz) wrote :

This generally means that the BIOS isn't (sufficiently) emulating a legacy keyboard

Revision history for this message
Sebastian (ryanthara) wrote : Re: [Bug 36342] Re: grub (installer too) doesn't work with apple usb-keyboard on a pc-system

Hey,

but how to install ubuntu on a machine as a newbie, without having a
PS/2-keyboard to hit the one and only enter?!

regards,

Am Dienstag, den 11.04.2006, 23:53 +0000 schrieb Matt Zimmerman:
> This generally means that the BIOS isn't (sufficiently) emulating a legacy keyboard

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Chuck Short (zulcss) wrote :

In the bios there should be an option for Legacy USB or USB keyboard, try looking in there for x86 systems at least.

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Matthew Lange (matthewlange) wrote :

Added a link from ticket 435:
https://launchpad.net/distros/ubuntu/+ticket/435

This seems to be the same problem.

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Laurens Simonis (laurens.s) wrote :

I had this problem, and setting the legacy option in the bios indeed solved the problem for me (Asrock 939Dual-SATA2 motherboard) - running 6.06.1 daily from 20060806.1

Revision history for this message
August Lilleaas (augustlilleaas) wrote :

This happened to me too.

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Ludovico Fischer (ludovicofischer) wrote :

This happens to me on an Intel iMac.

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Joseph Garvin (k04jg02) wrote :

This happens to me on my PC with my "Logitech Cordless Desktop S510" usb keyboard. Using the included legacy PS/2 dongle works fine, but won't help people with newer motherboards that won't have PS2 ports.

Revision history for this message
Mark Carter (mcturra2000) wrote :

I'm getting the same problem trying to install Gutsy tribe 1.

I'm using an Intel iMac in UK. The thread here:
http://ubuntuforums.org/showthread.php?t=499387
suggests the following workaround:
"If you unplug and replug a USB keyboard on the selection screen it should start working"

Revision history for this message
ruebezahl (ruebezahl) wrote :

the issue with the intel mac keyboards is actually a apple firmware bug...

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Ricky Campbell (cyberdork33) wrote :

This issue seemed to be fixed by the wave of Firmware updates in November, but it is now broken again and the previous method of replugging the usb keyboard no longer works either.

Revision history for this message
Ricky Campbell (cyberdork33) wrote :

Sorry, firmware updates from September not November.

Revision history for this message
Mark Carter (mcturra2000) wrote :

Actually, the unplug/replug of the USB keyboard trick never seemed to work for me anyway. On some occasions it was possible to hold down a key to make the keyboard responsive at the Grub menu - but it mostly didn't work.

Revision history for this message
Ricky Campbell (cyberdork33) wrote :

well it seems worse for me now. I don't think it has worked once since it broke again, and the USB trick worked EVERY time for me previously. It may be related to installing Leopard, as it seems so far that those of us that are seeing the regression have installed Leopard.

I also noticed that some files that appeared in the EFI partition after the firmware update are now missing. I don't know if this is the cause or not.

Revision history for this message
Nathan Handler (nhandler) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

Changed in grub:
status: New → Incomplete
Revision history for this message
Javier Jardón (jjardon) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in grub:
status: Incomplete → Invalid
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