Cannot download gstreamer0.10-plugins-bad
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gst-plugins-bad0.10 (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and running 'sudo apt-get update' afterwards) has not solved the problem. The Software Center and Synaptic have had no trouble downloading and installing any other packages.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
John Pendlebury (johnpendlebury15) wrote : | #1 |
- Dependencies.txt Edit (5.0 KiB, text/plain; charset="utf-8")
- XsessionErrors.txt Edit (1018 bytes, text/plain; charset="utf-8")
Draycen DeCator (ddecator) wrote : | #2 |
Draycen DeCator (ddecator) wrote : | #3 |
Changed status to "incomplete" until the behavior is clarified.
Changed in software-center (Ubuntu): | |
status: | New → Incomplete |
John Pendlebury (johnpendlebury15) wrote : Re: [Bug 511632] Re: cannot download gstreamer0.10plugins bad | #4 |
Hi ,
The download simply stuck at 5% , then the message was that it
was unable to download the package .I received this message after
quite a wait with no activity on the download .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sat, 23 January, 2010 23:40:02
Subject: [Bug 511632] Re: cannot download gstreamer0.
I was able to download the package without any trouble. Did you receive
any kind of error message? Could you please clarify...did the download
simply hang (the download sat at 5% and wouldn't go any further), or did
the download completely close (either it got removed from the Software
Centre queue or the Synaptic install window closed without the package
being installed)?
--
cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “software-center” package in Ubuntu: New
Bug description:
Binary package hint: software-center
Tried to download via package manager and synaptic .No joy .Could only download 5% then the download stopped.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
Draycen DeCator (ddecator) wrote : Re: cannot download gstreamer0.10plugins bad | #5 |
Thank you for responding, it will help our team to determine how to approach your bug. Unfortunately, I am unsure whether the issue is being caused by the server that the Software Center and Synaptic are trying to download from, or if it is a problem with the Software Center program itself. Could you please confirm for me whether the Software Center is able to successfully install other packages?
John Pendlebury (johnpendlebury15) wrote : Re: [Bug 511632] Re: cannot download gstreamer0.10plugins bad | #6 |
Hi ,
Yes I can install other packages from the Software Center and
via Synaptic .Sometimes the download is quite slow , but most
of the time there is no problem at all .
I should have said earlier that I am using Ubuntu 9.10 , with a
mobile broadband connection .
I am also an absolute beginner with Ubuntu , having just switched
from Windows a few days ago . I was sick-and-tired of the security
issues with Windows . So I am trying to install all the programs
that I generally use .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 6:10:37
Subject: [Bug 511632] Re: cannot download gstreamer0.
Thank you for responding, it will help our team to determine how to
approach your bug. Unfortunately, I am unsure whether the issue is being
caused by the server that the Software Center and Synaptic are trying to
download from, or if it is a problem with the Software Center program
itself. Could you please confirm for me whether the Software Center is
able to successfully install other packages?
--
cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “software-center” package in Ubuntu: Incomplete
Bug description:
Binary package hint: software-center
Tried to download via package manager and synaptic .No joy .Could only download 5% then the download stopped.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
Draycen DeCator (ddecator) wrote : Re: cannot download gstreamer0.10plugins bad | #7 |
Thanks for responding so quickly. I would just like to take a moment to say "Welcome to the Ubuntu community!"
As for your bug, I think we are looking at a problem with the mirror server that your computer is attempting to download from. Could you please go to System -> Administration -> Software Sources. Once the window opens up, you should find the "Ubuntu Software" tab selected. One of the options is a drop-down menu next to "Download from:" If you click on that drop-down menu, you will find the option of "Other..." Could you please select "Other..." and choose a different server that is located relatively close to your location? Afterwards, you can close that window. You should then open a terminal and run 'sudo apt-get update' (without the quotation marks) so your computer will get the information it needs from those servers. After that, could you try once more to download the gstreamer0.
After you have tried the above solution, please leave a comment letting us know whether or not it worked so we know if we can close this report or if we must investigate it further.
Thank you and good luck!
John Pendlebury (johnpendlebury15) wrote : Re: [Bug 511632] Re: cannot download gstreamer0.10plugins bad | #8 |
Hi ,
Sorry to take so long in replying to you , I was at church
this morning .
And also thank you for your welcome to the 'Ubuntu Community'.
Unfortunately the solution you asked me to try did not work . I tried
to download from 3 other servers and the response was always the
same , the download stops at 5% .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 8:20:02
Subject: [Bug 511632] Re: cannot download gstreamer0.
Thanks for responding so quickly. I would just like to take a moment to
say "Welcome to the Ubuntu community!"
As for your bug, I think we are looking at a problem with the mirror
server that your computer is attempting to download from. Could you
please go to System -> Administration -> Software Sources. Once the
window opens up, you should find the "Ubuntu Software" tab selected. One
of the options is a drop-down menu next to "Download from:" If you click
on that drop-down menu, you will find the option of "Other..." Could you
please select "Other..." and choose a different server that is located
relatively close to your location? Afterwards, you can close that
window. You should then open a terminal and run 'sudo apt-get update'
(without the quotation marks) so your computer will get the information
it needs from those servers. After that, could you try once more to
download the gstreamer0.
will be successful. If it is, then you can either choose to return the
Software Sources settings to their default, or you can leave them
changed, it doesn't matter. If it does not work, then please try one or
two more servers, just in case you happened to choose the server your
computer was already trying to download from.
After you have tried the above solution, please leave a comment letting
us know whether or not it worked so we know if we can close this report
or if we must investigate it further.
Thank you and good luck!
--
cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “software-center” package in Ubuntu: Incomplete
Bug description:
Binary package hint: software-center
Tried to download via package manager and synaptic .No joy .Could only download 5% then the download stopped.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
Draycen DeCator (ddecator) wrote : Re: cannot download gstreamer0.10plugins bad | #9 |
Thank you for trying the possible solution, and sorry it did not work. Unfortunately, we currently do not have enough information to officially confirm your bug since there do not seem to be any other reports of others experiencing the same issue. If you could please clarify a few more questions for me, we will hopefully be able to find a solution for you, or at the very least get this report filed to the right developers.
1. Did you run the 'sudo apt-get update' command each time you switched servers?
2. After switching servers, did you try installing the package in the Software Center as well as Synaptic?
3. Have you tried installing from the terminal? ('sudo apt-get install gstreamer0.
4. I am not able to find a "gstreamer0.10 plugins bad" in the Software Center. Could you please type the exact title of the package you are attempting to install using the Software Center?
I'm sorry that you have encountered a problem such as this so early in your transition to Ubuntu, but we appreciate your willingness to respond and help resolve the issue.
John Pendlebury (johnpendlebury15) wrote : Re: [Bug 511632] Re: cannot download gstreamer0.10plugins bad | #10 |
Hi ,
Answers to your questions -
1 - Yes
2 - Yes
3 - I had not tried that , but I have now . It still would not download ,
and the message it showed was as follows ' waiting for headers '.
4 - In the software center it is called gstreamer plugins for mms ,
wavpack , quicktime , musepack .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 19:24:10
Subject: [Bug 511632] Re: cannot download gstreamer0.
Thank you for trying the possible solution, and sorry it did not work.
Unfortunately, we currently do not have enough information to officially
confirm your bug since there do not seem to be any other reports of
others experiencing the same issue. If you could please clarify a few
more questions for me, we will hopefully be able to find a solution for
you, or at the very least get this report filed to the right developers.
1. Did you run the 'sudo apt-get update' command each time you switched
servers?
2. After switching servers, did you try installing the package in the
Software Center as well as Synaptic?
3. Have you tried installing from the terminal? ('sudo apt-get install
gstreamer0.
4. I am not able to find a "gstreamer0.10 plugins bad" in the Software
Center. Could you please type the exact title of the package you are
attempting to install using the Software Center?
I'm sorry that you have encountered a problem such as this so early in
your transition to Ubuntu, but we appreciate your willingness to respond
and help resolve the issue.
--
cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “software-center” package in Ubuntu: Incomplete
Bug description:
Binary package hint: software-center
Tried to download via package manager and synaptic .No joy .Could only download 5% then the download stopped.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
description: | updated |
summary: |
- cannot download gstreamer0.10plugins bad + Cannot download gstreamer0.10-plugins-bad |
affects: | software-center (Ubuntu) → gst-plugins-bad-multiverse0.10 (Ubuntu) |
Draycen DeCator (ddecator) wrote : | #11 |
Thank you for answering our questions. While we figure out how to file this report, I would just like to let you know of a possible solution to your current problem. If you go to http://
Draycen DeCator (ddecator) wrote : | #12 |
John, we may have figured out what is causing the issue. Could you please see if the "ubuntu-
Onkar Shinde (onkarshinde) wrote : | #13 |
@Draycen,
gstreamer0.
@John,
gstreamer0.
In Synaptic go to Preferences -> General -> Marking Changes. There is a checkbox 'Consider recommended packages as dependencies'. Disable this checkbox and then try to install gstreamer0.
affects: | gst-plugins-bad-multiverse0.10 (Ubuntu) → gst-plugins-bad0.10 (Ubuntu) |
John Pendlebury (johnpendlebury15) wrote : Re: [Bug 511632] Re: Cannot download gstreamer0.10-plugins-bad | #14 |
Hi ,
Tried your link and all I get is an error message saying that
the package does not exist .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 21:11:55
Subject: [Bug 511632] Re: Cannot download gstreamer0.
Thank you for answering our questions. While we figure out how to file
this report, I would just like to let you know of a possible solution to
your current problem. If you go to
http://
multiverse/download you should be able to choose a link and download the
plugins as a .deb file. These files are similar to .exe in Windows; just
download it, double click it, and it should install just fine. I was
able to download the package onto my machine without a problem, so
hopefully this will allow you to get the plugins while we work on this
bug. Thanks for being so patient and working with us.
--
Cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “gst-plugins-
Bug description:
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and running 'sudo apt-get update' afterwards) has not solved the problem. The Software Center and Synaptic have had no trouble downloading and installing any other packages.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
John Pendlebury (johnpendlebury15) wrote : | #15 |
Hi Again ,
I have already installed this package .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 21:23:49
Subject: [Bug 511632] Re: Cannot download gstreamer0.
John, we may have figured out what is causing the issue. Could you
please see if the "ubuntu-
your machine? Installing that package may give your computer access to
the "gstreamer0.
included with Ubuntu by default due to licensing issues, but can be
installed after installing the "ubuntu-
contains some GStreamer plugins by default. After that package is
installed, you should be able to install the "gstreamer0.
package without a problem using whatever method you choose. Hopefully
this will work so you won't have to use the .deb file I mentioned in the
last comment.
--
Cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “gst-plugins-
Bug description:
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and running 'sudo apt-get update' afterwards) has not solved the problem. The Software Center and Synaptic have had no trouble downloading and installing any other packages.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
John Pendlebury (johnpendlebury15) wrote : | #16 |
Hi ,
Unfortunately it's the midi package that I want . I want to be able to
play and convert midi to other formats . I have installed both sound
recorder and sound converter , and it requires the bad plugins .
PAX , John.
_______
From: Onkar Shinde <email address hidden>
To: <email address hidden>
Sent: Mon, 25 January, 2010 3:59:44
Subject: [Bug 511632] Re: Cannot download gstreamer0.
@Draycen,
gstreamer0.
extras in any way. ubuntu-
pulls lot of gstreamer plugin packages as well as Sun JRE package.
@John,
gstreamer0.
In Synaptic go to Preferences -> General -> Marking Changes. There is a checkbox 'Consider recommended packages as dependencies'. Disable this checkbox and then try to install gstreamer0.
** Package changed: gst-plugins-
plugins-bad0.10 (Ubuntu)
--
Cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “gst-plugins-
Bug description:
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and running 'sudo apt-get update' afterwards) has not solved the problem. The Software Center and Synaptic have had no trouble downloading and installing any other packages.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
John Pendlebury (johnpendlebury15) wrote : | #17 |
Hi ,
I don't know if this helps or not .
When I try to use Realplayer I get a message saying that I
need the following package - text/html;
There seems to be no error in my RealPlayer installation
I just need extra software .
When I try and play using Rhytmbox I get a message saying
that I need text/html decoder
This plugin does not seem to exist .
I have also tried to install Banshee , this also hangs at 5% .
PAX , John.
_______
From: Draycen DeCator <email address hidden>
To: <email address hidden>
Sent: Sun, 24 January, 2010 21:23:49
Subject: [Bug 511632] Re: Cannot download gstreamer0.
John, we may have figured out what is causing the issue. Could you
please see if the "ubuntu-
your machine? Installing that package may give your computer access to
the "gstreamer0.
included with Ubuntu by default due to licensing issues, but can be
installed after installing the "ubuntu-
contains some GStreamer plugins by default. After that package is
installed, you should be able to install the "gstreamer0.
package without a problem using whatever method you choose. Hopefully
this will work so you won't have to use the .deb file I mentioned in the
last comment.
--
Cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “gst-plugins-
Bug description:
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and running 'sudo apt-get update' afterwards) has not solved the problem. The Software Center and Synaptic have had no trouble downloading and installing any other packages.
ProblemType: Bug
Architecture: i386
Date: Sat Jan 23 17:23:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: software-center 1.0.2
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: software-center
Uname: Linux 2.6.31-17-generic i686
To unsubscribe from this bug, go to:
https:/
Draycen DeCator (ddecator) wrote : | #18 |
John, I'm sorry this is taking so long to resolve. I have a few more questions for you so we can hopefully figure out the exact cause of the problem.
1. Are you using a high-speed internet connection?
2. Are you using any kind of proxy for your internet?
3. Have you recently run the Update Manager or 'sudo apt-get update; sudo apt-get dist-upgrade' so your software is up-to-date? (If not, then please do this first)
4. What servers did you try to download from before?
I also have another possible solution you can try:
If you go into the Software Center, then Edit -> Software Sources..., you should get the same menu I had you pull up before. Could you select "Other..." under "Download from:," but this time run "Select Best Server" if you didn't before? This will cause your computer to try every server and select the one with the best speeds (it might take a while if your internet is slow). Then, you can try downloading the package again. If that still doesn't work, then could you please try the "astromirror.
I know this is similar to what I had you try before, but the problem seems to be with your network connection as opposed to a software issue with either Software Center, Synaptic, or even the gstreamer0.
Again, I apologize for all of this inconvenience. I will continue to consult with other members of the BugSquad team so we can hopefully find a solution for you soon, or at the very least get your bug heard.
Thanks
John Pendlebury (johnpendlebury15) wrote : | #19 |
Hi ,
Thank You !
You were right . I changed server to the best one , and it
downloaded first time .
In case this happens to others , I'm in the UK and the best
server is in the Netherlands .
I am also using 3 mobile broadband , as this is all I have .
Thank you again , I have actually quite enjoyed solving
this problem . It was a good opportunity to learn about my
new OS .
PAX , John.
_______
From: DraycenDeCator <email address hidden>
To: <email address hidden>
Sent: Mon, 25 January, 2010 8:39:04
Subject: [Bug 511632] Re: Cannot download gstreamer0.
John, I'm sorry this is taking so long to resolve. I have a few more
questions for you so we can hopefully figure out the exact cause of the
problem.
1. Are you using a high-speed internet connection?
2. Are you using any kind of proxy for your internet?
3. Have you recently run the Update Manager or 'sudo apt-get update;
sudo apt-get dist-upgrade' so your software is up-to-date? (If not, then
please do this first)
4. What servers did you try to download from before?
I also have another possible solution you can try:
If you go into the Software Center, then Edit -> Software Sources...,
you should get the same menu I had you pull up before. Could you select
"Other..." under "Download from:," but this time run "Select Best
Server" if you didn't before? This will cause your computer to try every
server and select the one with the best speeds (it might take a while if
your internet is slow). Then, you can try downloading the package again.
If that still doesn't work, then could you please try the
"astromirror.
your location, this may cause slow downloads, but I have tried this
server personally and it has worked for me.
I know this is similar to what I had you try before, but the problem
seems to be with your network connection as opposed to a software issue
with either Software Center, Synaptic, or even the gstreamer0.10
-plugins-bad package. By trying this possible solution and answering my
questions, we will have a better idea of whether or not the problem is
with the servers or with your computer (or still potentially something
else).
Again, I apologize for all of this inconvenience. I will continue to
consult with other members of the BugSquad team so we can hopefully find
a solution for you soon, or at the very least get your bug heard.
Thanks
--
Cannot download gstreamer0.
https:/
You received this bug notification because you are a direct subscriber
of the bug.
Status in “gst-plugins-
Bug description:
Binary package hint: gstreamer0.
When trying to download the gstreamer0.
Switching mirror servers in Software Sources (and...
Draycen DeCator (ddecator) wrote : | #20 |
John, that's great to hear! Sorry it took so long to find such a simple solution, but at least now we know that this could be a possible issue with others. Unfortunately, we're only able to file bug reports related to packages, so I'm going to be closing this report by marking it "invalid."
If you ever have anymore trouble, please feel free to let us know by filing another report.
I hope the rest of your experiences with Ubuntu are smoother. Once again, welcome to the community, and have fun learning about your new OS!
Changed in gst-plugins-bad0.10 (Ubuntu): | |
status: | Incomplete → Invalid |
I was able to download the package without any trouble. Did you receive any kind of error message? Could you please clarify...did the download simply hang (the download sat at 5% and wouldn't go any further), or did the download completely close (either it got removed from the Software Centre queue or the Synaptic install window closed without the package being installed)?