Contacts not synced from server to client ubuntuone

Bug #555241 reported by Martin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I am using UbuntuOne on two computers, but on the one, contacts that was synced from the other computer to web is not transferred to the one computer. I have not seen any error messages...

ProblemType: Bug
.home.martin..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.martin..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = False
.home.martin..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sun Apr 4 18:45:39 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release Candidate i386 (20091020.2)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686

Revision history for this message
Martin (martin-wetterstedt) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

Martin,
Sorry to hear your contacts are not showing up on your computer. Could you please try the following and let us know the results. Open a Terminal (Applications > Accessories > Terminal) and enter the following commands.

1. killall beam.smp ; killall beam ; evolution --force-shutdown

2. rm ~/.config/desktop-couch/desktop-couchdb.ini (this just remooves a config file that will be regenerated. No data will be harmed)

3. dbus-send --session --dest=org.desktopcouch.CouchDB --print-reply --type=method_call / org.desktopcouch.CouchDB.getPort

4. /usr/lib/evolution/evolution-data-server-2.28

Then open evolution and try to access the Ubuntu One contacts. If unsuccesful, hopefully some clue to the problem was outputted to the Terminal. Could you post that here. After you do please set your bug status back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
Martin (martin-wetterstedt) wrote :

Did as the instructions told, but no success. Enclosed are terminal output. The client seem unable to connect now.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → New
Revision history for this message
Rodrigo Moya (rodrigo-moya) wrote :

Can you have a look at the ~/.cache/desktop-couch/log/desktop-couch-replication.log file on the machine that is not getting the contacts from the web and see if there is any error? Just attach it to the bug and I'll look at it if you want

Revision history for this message
Martin (martin-wetterstedt) wrote :
Download full text (5.6 KiB)

2009-11-18 13:31:32,330 DEBUG found 0 self_identity records
2009-11-18 13:31:32,384 DEBUG set new self-identity value: 'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 13:31:32,707 INFO starting advertising _couchdb_location._tcp on port 39920
2009-11-18 13:31:32,767 DEBUG started replicating
2009-11-18 13:31:33,798 DEBUG replication of discovered hosts finished
2009-11-18 13:31:33,943 DEBUG static pairings are []
2009-11-18 13:31:33,943 DEBUG finished replicating
2009-11-18 13:41:32,764 DEBUG started replicating
2009-11-18 13:41:32,883 DEBUG replication of discovered hosts finished
2009-11-18 13:41:32,993 DEBUG static pairings are []
2009-11-18 13:41:32,994 DEBUG finished replicating
2009-11-18 13:51:32,764 DEBUG started replicating
2009-11-18 13:51:32,882 DEBUG replication of discovered hosts finished
2009-11-18 13:51:33,060 DEBUG static pairings are []
2009-11-18 13:51:33,061 DEBUG finished replicating
2009-11-18 14:01:32,764 DEBUG started replicating
2009-11-18 14:01:32,855 DEBUG replication of discovered hosts finished
2009-11-18 14:01:32,942 DEBUG static pairings are []
2009-11-18 14:01:32,942 DEBUG finished replicating
2009-11-18 14:04:36,375 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 14:11:32,764 DEBUG started replicating
2009-11-18 14:11:32,851 DEBUG replication of discovered hosts finished
2009-11-18 14:11:32,932 DEBUG static pairings are []
2009-11-18 14:11:32,933 DEBUG finished replicating
2009-11-18 14:20:47,070 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 14:21:32,764 DEBUG started replicating
2009-11-18 14:21:32,851 DEBUG replication of discovered hosts finished
2009-11-18 14:21:32,936 DEBUG static pairings are []
2009-11-18 14:21:32,937 DEBUG finished replicating
2009-11-18 14:31:32,765 DEBUG started replicating
2009-11-18 14:31:32,850 DEBUG replication of discovered hosts finished
2009-11-18 14:31:32,940 DEBUG static pairings are []
2009-11-18 14:31:32,940 DEBUG finished replicating
2009-11-18 14:33:58,523 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 14:41:32,765 DEBUG started replicating
2009-11-18 14:41:32,876 DEBUG replication of discovered hosts finished
2009-11-18 14:41:32,961 DEBUG static pairings are []
2009-11-18 14:41:32,962 DEBUG finished replicating
2009-11-18 14:43:53,016 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 14:49:03,207 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2009-11-18 14:51:32,765 DEBUG started replicating
2009-11-18 14:51:32,881 DEBUG replication of discovered hosts finished
2009-11-18 14:51:32,970 DEBUG static pairings are []
2009-11-18 14:51:32,971 DEBUG finished replicating
2009-11-18 14:52:01,265 DEBUG lost sight of u'c2ab9c83-d0dc-460b-8e7c-ba66e9f3b35a'
2010-01-09 23:56:13,125 DEBUG found 1 self_identity records
2010-01-09 23:56:13,160 ERROR We seem to be running already, or can't publish our zeroconf advert. org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Avahi was not provided by any .service files
2010-01-10 ...

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Revision history for this message
Martin (martin-wetterstedt) wrote :

Now, two or three days later it started working.

Rick McBride (rmcbride)
Changed in ubuntuone-client (Ubuntu):
status: New → Fix Released
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