Ubuntu
yelp package

System/About Ubuntu not working in dapper flight-2

Bug #5805 reported by Mattias Wadenstein
6
Affects Status Importance Assigned to Milestone
gnome-desktop (Ubuntu)
Invalid
Undecided
Unassigned
yelp (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

In the default session in dapper flight-2, when choosing About Ubuntu from the System menu nothing happens except for a panel application thingie saying "Starting About Ubuntu" for about 20 seconds before disappearing. No application window appears.

Revision history for this message
Daniel Holbach (dholbach) wrote :

Thanks for your bug report. What happens, if you run "yelp" from the terminal? Can you paste the output?

Changed in gnome-desktop:
assignee: nobody → gnome
status: New → NeedInfo
Revision history for this message
Mattias Wadenstein (maswan) wrote :

yelp: symbol lookup error: /usr/lib/mozilla-firefox/libgtkembedmoz.so: undefined symbol: NS_InitXPCOM3

Revision history for this message
Daniel Holbach (dholbach) wrote :

Does this still happen to you with the latest updates?

Revision history for this message
Sebastien Bacher (seb128) wrote :

No reply and not other bug about that. We had some issue due to firefox transition which are fixed. Marking that one as fixed too. Feel free to reopen if you still have the issue

Changed in gnome-desktop:
assignee: gnome → desktop-bugs
status: Needs Info → Fix Released
Revision history for this message
cabelo (rgfcesar) wrote :

I have the same problem: after click on "About Ubuntu" at System menu, a tab "Starting About Ubuntu" is showed in the panel for 15 seconds and disappears without launching any application.

Running from the terminal the command line:

yelp ghelp:about-ubuntu

I have the output:

yelp: error while loading shared libraries: libgtkembedmoz.so: cannot open shared object file: No such file or directory

My distro is Dapper Drake and Gnome 2.14.3. Firefox 2.0 installed.

Even uninstalling Mozilla browser the problem continues...

Best regards,
Rodrigo Ferrari

Revision history for this message
Sebastien Bacher (seb128) wrote :

not a gnome-desktop package problem

Changed in gnome-desktop:
status: Unconfirmed → Rejected
Revision history for this message
Sebastien Bacher (seb128) wrote :

cabelo, could you run "ldd /usr/bin/yelp" and copy that to a comment? does reainstalling firefox fix the problem?

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