telepathy-butterfly crashed with UnicodeDecodeError in _signal_text_received()

Bug #597381 reported by Sense Egbert Hofstede
450
This bug affects 99 people
Affects Status Importance Assigned to Milestone
telepathy-butterfly
Fix Released
Medium
telepathy-butterfly (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: telepathy-butterfly

Apport keeps raising warnings about this crash over and over again during an MSN conversation with Empathy on Maverick.

ProblemType: Crash
DistroRelease: Ubuntu 10.10
Package: telepathy-butterfly 0.5.11-1
ProcVersionSignature: Ubuntu 2.6.35-5.6-generic 2.6.35-rc3
Uname: Linux 2.6.35-5-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue Jun 22 20:26:40 2010
ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
ProcEnviron:
 SHELL=/bin/bash
 LANGUAGE=nl_NL:nl:en_GB:en
 LANG=nl_NL.utf8
PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
SourcePackage: telepathy-butterfly
Title: telepathy-butterfly crashed with UnicodeDecodeError in _signal_text_received()
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev postgres pulse-access sambashare src staff users video www-data

Revision history for this message
Sense Egbert Hofstede (sense) wrote :
tags: removed: need-duplicate-check
Revision history for this message
In , Pedro Villavicencio (pedro) wrote :
Download full text (6.8 KiB)

the report was filed here:

https://bugs.edge.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/597381

"Apport keeps raising warnings about this crash over and over again during an MSN conversation with Empathy on Maverick"

telepathy-butterfly log said:

"papyon/papyon.protocol.switchboard-INFO: 06/07/10 12:39:07.947190: Disconnected
papyon/papyon.transport-DEBUG: 06/07/10 12:39:24.689409: >>> PNG
papyon/papyon.transport-DEBUG: 06/07/10 12:39:24.843189: <<< QNG 42
papyon/papyon.transport-DEBUG: 06/07/10 12:39:42.766274: <<< NLN NLN <email address hidden> 1 Lete..System%20Failure!!!%20DEJA_Vu-->%20%20Mess%20with%20the%20Best;%20Die%20Like%20the%20Rest!“ 2789003580 %3cmsnobj%20Creator%3d%22username%40hotmail.com%22%20Type%3d%223%22%20SHA1D%3d%220ms5pw%2fbntRiY8jAXZAu%2bf44Ufc%3d%22%20Size%3d%222674%22%20Location%3d%220%22%20Friendly%3d%22MgAwADcANwA1AF8AMQA0ADAAMQA1ADAANwAzADkANwAzADcANwBfADEAMgAyADMAMAA3ADkAMQA5ADQAXwAzADEAMQA3ADYAMAA1ADgAXwAAAA%3d%3d%22%2f%3e
butterfly/presence-INFO: 06/07/10 12:39:42.766985: Contact <ButterflyContactHandle id=35 <email address hidden>'> presence changed to 'NLN'
papyon/papyon.transport-DEBUG: 06/07/10 12:39:42.767514: <<< UBX <email address hidden> 1 1033
 [payload]
butterfly/presence-INFO: 06/07/10 12:39:42.768047: Contact <ButterflyContactHandle id=35 <email address hidden>'> presence changed to 'NLN'
butterfly/aliasing-INFO: 06/07/10 12:39:42.768312: Contact <ButterflyContactHandle id=35 <email address hidden>'> alias changed to 'Lete..System Failure!!! DEJA_Vu--> Mess with the Best; Die Like the Rest!“'
stderr-ERROR: 06/07/10 12:46:01.422: UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 74: ordinal not in range(128)
papyon/papyon.transport-DEBUG: 06/07/10 12:46:09.852227: <<< MSG <email address hidden> Lete..System%20Failure!!!%20DEJA_Vu-->%20%20Mess%20with%20the%20Best;%20Die%20Like%20the%20Rest!“ 118
 TypingUser: '<email address hidden>'\r\n
 Content-Type: 'text/x-msmsgscontrol'\r\n
 MIME-Version: '1.0'\r\n
 \r\n
 \r\n
butterfly/textchannel-INFO: 06/07/10 12:46:09.852816: User <ButterflyContactHandle id=35 <email address hidden>'> is typing
papyon/papyon.transport-DEBUG: 06/07/10 12:46:11.731398: <<< MSG <email address hidden> Lete..System%20Failure!!!%20DEJA_Vu-->%20%20Mess%20with%20the%20Best;%20Die%20Like%20the%20Rest!“ 162
 X-MMS-IM-Format: 'FN=Times%20New%20Roman; EF=; CO=0; CS=0; PF=12'\r\n
 Content-Type: 'text/plain; charset=UTF-8'\r\n
 MIME-Version: '1.0'\r\n
 \r\n
 tengo hambre
butterfly/textchannel-INFO: 06/07/10 12:46:11.732040: User <ButterflyContactHandle id=35 <email address hidden>'> sent a message
stderr-ERROR: 06/07/10 12:46:11.735229: Traceback (most recent call last):
stderr-ERROR: 06/07/10 12:46:11.735343: File "/usr/lib/pymodules/python2.6/papyon/switchboard_manager.py", line 348, in _sb_message_received
stderr-ERROR: 06/07/10 12:46:11.735490: handler._on_message_received(message)
stderr-ERROR: 06/07/10 12:46:11.735554: File "/usr/lib/pymodules/python2.6/papyon/conversation.py", line 362, in _on_message_received
stderr-ERROR: 06/07/10 12:46:11.735687: self._dispatch("on_conversation_message_received", sender, msg)
stderr-ERR...

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Revision history for this message
Pedro Villavicencio (pedro) wrote :

I'm also affected by this, just got the crash, a friend is having a crazy nick name which causes the issue.

visibility: private → public
Changed in telepathy-butterfly (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Pedro Villavicencio (pedro) wrote :

I'm attaching the butterly debug log

Revision history for this message
Pedro Villavicencio (pedro) wrote :
Changed in telepathy-butterfly (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Ofer Cohen (oc666) wrote :

It happened when my network fall down. I don't know if it's related.

Revision history for this message
archimonde (archimonde2001) wrote :

telepathy-butterfly crashed with UnicodeDecodeError in _signal_text_received()

Revision history for this message
In , Louis-francis-ratte-boulianne (louis-francis-ratte-boulianne) wrote :

Fixed in git master

Revision history for this message
Pedro Villavicencio (pedro) wrote :

This was fixed on git master. thanks.

Changed in telepathy-butterfly (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Raymond Tan (rayjta) wrote :

I get this message whenever I receive a new message in Empathy client on a MSN account while conversing with a contact that has chinese characters in his username. I suspect the chinese characters are causing the error with the unicode thing.

Revision history for this message
Erik Paixao (erikpaixao18-gmail) wrote :

Not is this. All incoming messages suffer from this bug. But it appears the only error indication, the message is received normally.

Changed in telepathy-butterfly:
importance: Unknown → Medium
status: Unknown → Fix Released
Revision history for this message
Joan Jimenez (joajimenez) wrote :

When this fix will be available for download to our OS?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

the desktop team is working on it, please be patient, the fix will be there soon.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package telepathy-butterfly - 0.5.14-1

---------------
telepathy-butterfly (0.5.14-1) experimental; urgency=low

  * New upstream release.
  * debian/control: Use Breaks instead of Conflitcs
 -- Ken VanDine <email address hidden> Mon, 20 Sep 2010 10:41:05 +0200

Changed in telepathy-butterfly (Ubuntu):
status: Fix Committed → Fix Released
Changed in telepathy-butterfly:
importance: Medium → Unknown
Changed in telepathy-butterfly:
importance: Unknown → Medium
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