Ubuntu
evolution package

2nd or later attempts at sending gmail password fail

Bug #642475 reported by Michael DePaulo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: evolution

To recreate this issue:
1. Setup your gmail SMTP account (smtp.gmail.com) with SSL and authentication type "Login."
2. Create a new email and send it via this gmail account.
3. When it prompts you for your password, enter an invalid one.
4. The 2nd time it asks your for your password, enter the correct one. It will give you the following error and ask for the password again:
Unable to authenticate to SMTP server.
AUTH command failed: http://mail.google.com/support/bin/answer.py?answer=14257 e6sm5852900qcr.29
5. Repeated attempts to enter the correct password yield similar (but different) error messages.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evolution 2.30.3-1ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.32-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sat Sep 18 21:14:45 2010
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: evolution

Revision history for this message
Michael DePaulo (mikedep333) wrote :
Revision history for this message
Brian Fuller (slink3r) wrote :

I got the same results except the error:
MAIL FROM command failed: No identity changes permitted. r38sm7114837qcs.2
on a non 64-bit machine

Brian Fuller (slink3r)
Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
C de-Avillez (hggdh2) wrote :

Thank you for opening this bug and helping make Ubuntu better. Can you please run the following test:

1. on a terminal, enter 'evolution --force-shutdown'. This will end all evolution threads.
2. still on a terminal, enter 'env CAMEL_DEBUG=all evolution > evo.log 2>&1'
3. Repeat the issue, and
4. End Evolution as soon as possible.
5. Look at the 'evo.log' file, and replace any private data by a fixed string -- say, 'MASKED'.
6. attach the log here.

Thank you.

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Michael DePaulo (mikedep333) wrote :

OK.
The log is attached.
Here's what I did:
1. Entered your command and started evolution.
2. Canceled out of the default request for google IMAP password.
3. Hit Send/Receive
4. Canceled out of the request for google IMAP password and purposely entered a wrong password at the 1st prompt for my google SMTP password. (not sure in which order)
5. Entered my correct google SMTP password when asked for it a 2nd time. It failed with the same error as before. I repeated this 2 more times. So these buggy authentication attempts happened 3 times.
6. Canceled out of the final request for my google SMTP password and then quit evolution.

It looks like the failures to authenticate SMTP with the correct password start at around line 1230 in the log. Shortly before that I believe there is the first SMTP authentication attempt (where I purposely entered the wrong password.) Most of the log deals with it refreshing my mailboxes (or something along those lines) and attempting to connect over IMAP, which I believe happened twice.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]

Changed in evolution (Ubuntu):
status: Incomplete → Expired
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