Ubuntu
apport package

apport-collect requires firefox closure

Bug #654898 reported by Bob Harvey on 2010-10-04

This bug report is a duplicate of: Bug #198449: Please use xdg-open rather than calling firefox. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	apport (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: apport

Running the command 'sudo apport-collect 654893' attempted to open a web page in firefox to authorise the application, and sat waiting for me to press 'enter'. But I got a dialogue from firefox saying that firefox was already running, and no suitable page was displayed. I had to ^C the apport-collect and then close firefox before the application would proceed as it intended.

The correct behaviour would have been to open a new tab in the copy of firefox already running.
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
NonfreeKernelModules: wl
Package: apport 1.13.3-0ubuntu2
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Tags: lucid ubuntu-une
Uname: Linux 2.6.32-25-generic i686
UserGroups:

---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
NonfreeKernelModules: wl
Package: apport 1.13.3-0ubuntu2
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Tags: lucid ubuntu-une
Uname: Linux 2.6.32-25-generic i686
UserGroups:

See original description

Tags:

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-04: Dependencies.txt

Dependencies.txt Edit (1.5 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

RedSingularity (redsingularity) wrote on 2010-10-04:

Can you reproduce this anomaly at any time?

Changed in apport (Ubuntu):
status:	New → Incomplete

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-05:

I don't know. I'd have to de-authorise apport-collect in order to try. How would I do that?

Revision history for this message

RedSingularity (redsingularity) wrote on 2010-10-05:

I believe that you just need to log out of launchpad before you run the program. Try it.

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-06:

Dependencies.txt Edit (1.5 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-06:

I just logged out & ran sudo apport-collect 654898 and did not get asked to validate. No page was opened on firefox, so the situation did not arise.

Revision history for this message

RedSingularity (redsingularity) wrote on 2010-10-06:

Hmmmm how about the apport config file in you home dir? Delete it and try running the command again.

sudo rm -r /home/your-user-name/.cache/apport

If that still doesn't clear the validation try removing/purging the whole program and reinstalling it.

sudo apt-get autoremove --purge apport

then reinstall it.........

sudo apt-get install apport

Then try running it again and see if it asks for validation.

Revision history for this message

Micah Gersten (micahg) wrote on 2010-10-06:

The authorization is in Launchpad. You can revoke it by going to https://launchpad.net/~you/+oauth-tokens

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-06:

error message Edit (15.9 KiB, image/png)

the .cache/apport deletion seems to have been the trick.

sudo apport-collect 654898 produced the attached dialogue, so yes it is repeatable.

Revision history for this message

Philip Muškovac (yofel) wrote on 2010-10-06:

#10

Hi, can you please run
gconftool --get /desktop/gnome/url-handlers/http/command
in a terminal and post the output here?
Also, what happens if you run
gnome-open http://launchpad.net
? Thanks.

Revision history for this message

Bob Harvey (bobharvey) wrote on 2010-10-06:

#11

bob@Harvey12:~$ gconftool --get /desktop/gnome/url-handlers/http/command
firefox %s
bob@Harvey12:~$

The second one opens a new tab at launchpad.net without dialogues

Revision history for this message

Philip Muškovac (yofel) wrote on 2010-11-08:

#12

Sorry for the late response, I finally had some time to look at this again. What currently fails here isn't apport but Launchpad.login_with() from python-launchpadlib which is handles the credentials and can't seem to handle being run with sudo.