Ubuntu
apport package

application does not allow to report bugs concerning ubuntu in general (asks for PID if you try to report "other problems")

Bug #654928 reported by Daniel Miranda
66
This bug affects 11 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: apport

Context:
  I am currently trying to report a bug in Maverick RC released in 2010-10-01, which does not boot on my IBM x3650 M2 servers. I was not able to find a "submit new bug" on ubuntu's website, and the documentation for reporting a new bug tells me to use Apport.

Problem:
  I was not able to submit my bug using Apport.

How to reproduce:
  press alt+f2, run ubuntu-bug without arguments, click on "other problem" and hit "ok". A message "You need to specify a package or a PID" pops up. Apport allows no further action after that.

Other thoughts:
  I do think Apport is the wrong way to report my bug, since it concerns another distro and is pre-boot, but the documentation does not point in any other direction. If there is another way, maybe a bug report against the documentation is necessary.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: apport 1.13.3-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Oct 4 21:35:48 2010
ExecutablePath: /usr/bin/apport-bug
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
InterpreterPath: /bin/dash
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.utf8
SourcePackage: apport

Revision history for this message
Daniel Miranda (daniel-a-miranda) wrote :
Revision history for this message
Philip Muškovac (yofel) wrote :

Confirmed in maverick

*** What kind of problem do you want to report?

Choices:
  1: Security related problems
  2: Sound/audio related problems
  3: Display (X.org)
  4: External or internal storage devices (e. g. USB sticks)
  5: Other problem
  C: Cancel
Please choose (1/2/3/4/5/C):5

*** Error: No package specified

You need to specify a package or a PID. See --help for more information.

Press any key to continue...

tags: added: maverick
removed: lucid
tags: added: lucid
removed: maverick
Changed in apport (Ubuntu):
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Jorge Gustavo (jgr) wrote :

I was unable to understand that 'ubuntu-bug' was a mixture of command line and GUI application. I suggest that it can run without command line arguments.

Revision history for this message
Yann Forget (yannfo) wrote :

It should also be possible to ask for an enhancement.

Revision history for this message
buchs (buchsk) wrote :

Still unresolved in the 11.04 release.

Revision history for this message
Scott Dunbar (scott-xigole) wrote :

Still unresolved 2+ years later in 11.10

Revision history for this message
Daniel Miranda (daniel-a-miranda) wrote :

I was reviewing my reported bugs and I realized that this old one still has not been fixed.
Taking the chance to update my initial report: launchpad has an obvious "report a bug" link, which can be used to report such bugs. I managed to report my other bug soon after this one was filed.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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