Not clear that you can continue while files are copying

Bug #670409 reported by Matthew Paul Thomas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

In informal user testing of Ubiquity (i.e. looking over the shoulders of people installing Ubuntu), two out of two people have got stuck on the point where Ubuntu begins copying files.

Neither of them realized that it was possible to select the timezone, and answer further questions, while the copying was in progress.

Both of them thought the installer had slowed to a stop at the point where the progress bar is at about 80% and the text above it says "Ready when you are." With the second, we didn't actually realize she was installing Ubuntu, until she said "It’s been at this point for two hours now, I think it’s stuck."

There are several ways this problem could be solved.
* Return to the pre-Maverick behavior of starting the copying only once all the questions are answered.
* Begin the copying immediately, but hide its progress completely until all the questions are answered.
* Put the progress at the top instead of the bottom, and have some sort of explanatory prompt above the rest, e.g. "While we’re doing that…"
* Maybe other ways.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubiquity - 2.9.17

---------------
ubiquity (2.9.17) precise; urgency=low

  [ Colin Watson ]
  * Don't display "Ready when you are..." when the installer isn't actually
    waiting for user actions.
  * When waiting for user actions, just hide the progress bar and associated
    widgets rather than displaying "Ready when you are...", to avoid
    confusion associated with a progress bar being displayed when the system
    is in fact waiting for user input (LP: #670409, #925427).
  * Mark file descriptors used for communication with parted_server
    FD_CLOEXEC.
  * Restore finish-install's title after installing the oem-config frontend
    (LP: #925155).
  * Avoid duplicate call to osextras.find_on_path('check-language-support').
  * Stop filtering warnings from the apt module which are no longer emitted.
  * PEP-8 import ordering.
  * Make the "Choose a picture" page translatable (LP: #892384).
  * Make the "run all pending GTK events" function accessible from
    ubiquity.gtkwidgets, and use it in the test suite. This makes the test
    suite about four seconds faster.
  * Fix sys.path mishandling in test suite.
  * Mark WPA2-only access points as secure.
  * Add initial tests for wireless page.
  * Automatic update of included source packages: choose-mirror 2.39ubuntu3,
    netcfg 1.68ubuntu11.

  [ Brian Murray ]
  * ubiquity/gtk_ui.py: in the crash handler also call apport directly if in
    the maybe-ubiquity mode (LP: #901381)
 -- Colin Watson <email address hidden> Fri, 10 Feb 2012 17:27:15 +0000

Changed in ubiquity (Ubuntu):
status: New → Fix Released
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