Ubuntu partitioning procedure (during installation) damages the Acer Recovery Partition with MSWin

Bug #69271 reported by tanas
8
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

What happened:

- When installing Ubuntu 6.06 from CD, I didn't touch the PQSERVICE partition (FAT32 recovery partition that comes with an Acer laptop, including Windows XP and other Acer Software and drivers).

- When returning to Windows XP, the application monitor.exe (that belongs to the AcerRecovery tools) boosts in CPU Usage, so that the system becomes very very slow. (Killing the process is enough to solve the problem)

- After checking many forum posts I realized that this is always a symptom of problems of AcerRecovery when trying to access the pqservice partition. (Don't ask why it does it every time you turn windows on)

Other important information

- I've partitioned my disc before when installing Fedora (more than once) and this didn't happen.

- The pqservice partition is apparently ok. Same size, same file system, same name, same place...

- I obviously cannot repeat the procedure (would have to buy a new laptop for that), but in all cases I read on the web there were always these points in common: Acer laptop + ubuntu partitioning = problem with monitor.exe accessing pqservice partition

- Soon after installing 6.06 I updated to 6.10. I guess this is insignificant because I updated, I didn't reinstall. Anyway I didn't use windows in the mean time, so I can't tell when the problem started.

Revision history for this message
towsonu2003 (towsonu2003) wrote :

thanks for the bug report. which CD did you use? Alternative CD or the Desktop / Live CD?

Revision history for this message
tanas (macarvalho) wrote : Re: [Bug 69271] Re: Ubuntu partitioning procedure (during installation) damages the Acer Recovery Partition with MSWin

thanks for the help!
I used the 6.06 Desktop/Live CD, that I downloaded from a local mirror
site indicated in ubuntu.com.

On 03/11/06, towsonu2003 <email address hidden> wrote:
> thanks for the bug report. which CD did you use? Alternative CD or the
> Desktop / Live CD?
>
> ** Changed in: Ubuntu
> Status: Unconfirmed => Needs Info
>
> --
> Ubuntu partitioning procedure (during installation) damages the Acer Recovery Partition with MSWin
> https://launchpad.net/bugs/69271
>

--
fotos.sapo.pt/atanasio

Revision history for this message
towsonu2003 (towsonu2003) wrote :

Thanks for the fast reply :) Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug (as separate files), by commenting on the bug's web page? Thanks in advance.

Revision history for this message
tanas (macarvalho) wrote :

here they are

Revision history for this message
tanas (macarvalho) wrote :
Revision history for this message
tanas (macarvalho) wrote :
Revision history for this message
towsonu2003 (towsonu2003) wrote :

thanks :)

Changed in ubiquity:
status: Needs Info → Unconfirmed
Revision history for this message
Matthew Woerly (nattgew) wrote :

Does anyone still find this error? I think it can be changed to Confirmed if that is the case.

Changed in ubiquity:
status: New → Incomplete
Revision history for this message
Connor Imes (ckimes) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

Revision history for this message
Connor Imes (ckimes) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubiquity:
status: Incomplete → Invalid
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