Ubuntu
ubiquity package

Ubiquity fails with: DebconfError: (10, "oem-config/enable doesn't exist")

Bug #739891 reported by Ramón Rocha
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Binary package hint: ubiquity

While attempting to get my system setup for testing the NVIDIA proprietary drivers, the installer crashed and displayed a window instructing me to file this bug. Here is the window contents...

"We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and var/log/partman:"

Then it just has a Close button. I then entered a live session. This was from the 3/21 daily live image. Attached are the requested files.

See original description
Tags: natty
Revision history for this message
Ramón Rocha (ramon.rocha) wrote :
Revision history for this message
Ramón Rocha (ramon.rocha) wrote :
description: updated
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Here is the error from the log:
Mar 22 01:37:17 ubuntu plugininstall.py: Exception during installation:
Mar 22 01:37:17 ubuntu plugininstall.py: Traceback (most recent call last):
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1510, in <module>
Mar 22 01:37:17 ubuntu plugininstall.py: install.run()
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Mar 22 01:37:17 ubuntu plugininstall.py: func(self)
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 194, in run
Mar 22 01:37:17 ubuntu plugininstall.py: self.next_region()
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 676, in next_region
Mar 22 01:37:17 ubuntu plugininstall.py: self.db.progress('SET', self.count)
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 65, in <lambda>
Mar 22 01:37:17 ubuntu plugininstall.py: lambda *args, **kw: self.command(command, *args, **kw))
Mar 22 01:37:17 ubuntu plugininstall.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 101, in command
Mar 22 01:37:17 ubuntu plugininstall.py: raise DebconfError(status, data)
Mar 22 01:37:17 ubuntu plugininstall.py: DebconfError: (10, "oem-config/enable doesn't exist")
Mar 22 01:37:17 ubuntu plugininstall.py:

I also noticed the following error with man-db
Mar 22 01:37:17 ubuntu ubiquity: dpkg: error processing man-db (--unpack):
Mar 22 01:37:17 ubuntu ubiquity: subprocess installed post-installation script returned error exit status 1

Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Jean-Baptiste Lallement (jibel)
summary: - Natty installer crashed. Dialogue window instructed me to report this
- bug.
+ Ubiquity fails with: DebconfError: (10, "oem-config/enable doesn't
+ exist")
Revision history for this message
Colin Watson (cjwatson) wrote :

oem-config/enable doesn't make sense in this context. I think some maintainer script has caused the debconf protocol to get out of sync; that might also make sense of the obscure man-db failure.

Revision history for this message
Colin Watson (cjwatson) wrote :

Debconf debug output would really help here. Could you run the installer with 'ubiquity -d' from a terminal, and post /var/log/syslog and /var/log/installer/debug?

Revision history for this message
Colin Watson (cjwatson) wrote :

This is the same as bug 739632, so if you could attach logs there, that would be great. Thanks.

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