The printing panel shouldn't display errors about firewalld not running

Status changed to 'Confirmed' because the bug affects multiple users.

Thank you for your bug report, that's indeed an upstream issue

Ok, I've forward it to

Ok, I've forward it to https://bugzilla.gnome.org/show_bug.cgi?id=661544

How this bug can be flagged as importance:Medium ? Many of us can't work without a printer. At work I have access to only network printers. Just upgraded to 11.10 and have to revert ... . Is there any tutorial or workaround to fix this before official fix released ?

To add the printer log into another desktop environment, even Unity works. Once the printer is added it will work in Gnome 3. But as far as I know you can't do it in Gnome 3 itself.

As far as a fix goes, my own interpretation doesn't leave me feeling confident that it will get fixed by Gnome devs any time soon but rather will have to wait until some future release, so maybe someone can create a replacement applet, or the Ubuntu devs can create a patched package that removes this .

> How this bug can be flagged as importance:Medium ? Many of us can't work without a printer.

the tools which has the bug is neither the default one nor the one used under the default desktop, nothing blocks you to use system-config-printer under gnome-shell if that's what you want to use, system-config-printer is the default printer configuration utility and doesn't have those issues

@Leon : thank you it works. I logged in Unity 2D session and added the printer, then its available in the fallback session and I'm able to print.

@Seb : I agree with you if I use defaults it works. But my hope was that 11.10 will be user friendly with or without the use of Unity. In this case if I don't use a "Unity" session I can't add a printer the user friendly way.

> In this case if I don't use a "Unity" session I can't add a printer the user friendly way.

well, complain to the GNOME guys if the configuration tools they ship are buggy and you really want to use the GNOME tools but nothing prevents you to run system-config-printer under gnome-shell, it's user friendly as well

Considering how this patch made it into Gnome without noticing the distro specific requirements, especially noting these lines that should have raised a red flag or at least an eyebrow:

+#define FIREWALLD_BUS "org.fedoraproject.FirewallD"
+#define FIREWALLD_PATH "/org/fedoraproject/FirewallD"
+#define FIREWALLD_IFACE "org.fedoraproject.FirewallD"

I'd say complaining to GNOME devs probably won't make much difference. I know no one's perfect, but I wold have thought that their patches underwent a little more scrutiny and required some level of review before inclusion.

Anyway, am I correct in assuming the easiest fix would be a to point the printer configuration launcher (correct terminology?) in gnome control center to point to system-config-printer?

For your interest, system-config-printer can be used from Gnome Shell too, without the need of Unity. Just open a terminal (or press Alt+F2), write "system-config-printer" and press Enter.

I'm going to add this easy workaround to the bug description.

Does not work in 12.04, system-config-printer.py crashes.

mike: could you open a new bug using apport?

Bug affects me as well, on Linux Mint 12. system-config-printer however doesn't have any problem adding my printer.

No crashes at me, just the message about FirewallD when using gnome's system settings app.

Same bug in QuantalA3 guest in Precise Vbox host. Possibly related to using Gnome Classic No Effects desktop. And installed OK with workaround in #12. While it's unlikeky that a newbie will hit this, those of us who know just enough to be dangerous might get stumped.

FIREWALLD PROBLEM

SOLVED ! FIXED! 3 days of endless searches through forums on and off and changing configurations and it finally paid off, I figured this out on my own and everything came to life, automatically detected all my printers.

Ubuntu 12.04 LTS OS install has an incorrect file name for network management.

Old : /etc/NetworkManager/NetworkManager.conf

New: /etc/NetworkManager/nm-system-settings.conf

The only way I found this is because I have a older computer that will only run Ubuntu 10, just happened to see that they were different. I hope this will go up to the developers so they can make changes for the next updates. So glad this was found, because I would hate to lose Ubuntu 12, other then this problem it has been one of the best OSs I have used.

oh yeah, forgot to add on my post just added, network manager will need restarted or restart computer.

Mike, why do you think we have to have a file named /etc/NetworkManager/nm-system-settings.conf ?

Reading the attached GNOME report, it sounds like this may be fixed in gnome-control-center 3.6 (System Settings), but we'll still be using 3.4 for Ubuntu 12.10.

Jeremy, mike: it doesn't. NetworkManager.conf is the new, correct name for the file. If some application is expecting a different value (and one would wonder why they go out to look for that file in the first place); then it's that application that needs fixing.

If a part of the control center in Gnome (not unity?) requires firewalld, then I'm sure there's a way to disable that check, which is something that should be considered anyway since we're at the very least not going to have firewalld for Quantal. (We have ufw instead)

Using Cinnamon desktop, so I get this error. Didn't realize I was using fedora now. Since cinnamon was made for linux mint. On ubuntu.

C'mmon guys, fix this annoying bug that has plagued us since 11.10. Despite all the rants that 'you can work around it'
I personnaly think printing should be tested at least under the most commonly used desktops.

@VidJa: try talking to the GNOME guys. Note that Ubuntu default's desktop uses system-config-printer which doesn't have that issue

Has this been solved yet or moved elsewhere?

Using "system-config-printer" does not work in Ubuntu 11.10 Gnome 3.2.1 It gives the error "command not found"

I am not using Unity.

> Using "system-config-printer" does not work in Ubuntu 11.10 Gnome 3.2.1 It gives the error "command not found"

sudo apt-get install system-config-printer-gnome

Bug is present in Linux Mint 14 Cinnamon Edition.

see also

see also https://bugs.launchpad.net/linuxmint/+bug/1083023

I believe this is fixed in Ubuntu 13.04 even if you are using GNOME according to the linked GNOME bug. I personally haven't seen this error in a long time.