no notifications for direct IRC messages any more nor a ping

Status changed to 'Confirmed' because the bug affects multiple users.

I have the same problem on jabber (XMPP).

First time somebody talk to me via Empathy, and my Empathy chat window is closed, the message icon changes to color blue.
After opening the chat window, I don't receive notifications anymore. The message icon stay on it's default color.

Ronan, yours is a different issue I believe. As far as I can tell you are talking about Unity, not GNOME-Shell. Also, all other protocols, including xmpp, work fine here. The issue with IRC is different because normally many "normal" messages can be received through IRC without a need for a notification. A notification should only be raised if one of the received messages is specifically addressed to me by e.g. including my name.

It would be better to file a different bug report in your case.

Forage,
It was I who suggested that this bug report probably covers the lack of notifications that Ronan describes. You may want to read the message that Ronan posted to ubuntu-devel-discuss:
https://lists.ubuntu.com/archives/ubuntu-devel-discuss/2011-November/013056.html

Forage,

Does the scenario described by Ronan really work for you? If a new message is received in an already open XMPP chat does the message icon turn blue?

I ask this because I have the same behavior as Ronan!

Chandru,

No this does not happen because I'm using GNOME-Shell, not Unity, as explained earlier. GNOME-Shell does not have an icon that changes colour when messages are received.

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at:https://bugzilla.gnome.org/show_bug.cgi?id=666288

This bug was fixed in the package empathy - 3.4.0.1-0ubuntu1

---------------
empathy (3.4.0.1-0ubuntu1) precise; urgency=low

  * New upstream release:
   - Initial Empathy Accounts Dialog does not allow to click
     "Connect" (LP: #972382)
   - Empathy should notify when someone mention me at IRC (LP: #877698)
   - empathy-accounts segfault (settings are null for liststore iter)
   - Call window inline toolbar borders are not crisp
   - Call window preview drop placeholder should not be red
   - gst_element_get_name: return value should be freed
   - Pidgin importer treeview should expand vertically.
   - Empathy need porting to logger stable call1 support
   - Video preview is always behind the incoming video
   - Right-click on GOA account let you disable it
   - "Enable" account menu item doesn't connect the account
   - nautilus-sendto menu entry "Instant Message (Empathy)" lacks icon
  * debian/control
    - bump build depend on libclutter-1.0-dev >= 1.10.0
  * debian/patches/99_add_missing_av_files.patch
    - Add AudioVideo files that are missing from the release tarball
 -- Ken VanDine <email address hidden> Thu, 05 Apr 2012 12:33:53 -0400