Mobile Broadband must be enabled after every power on, suspend, hibernate, or signal loss

Bug #880084 reported by Chris
78
This bug affects 17 people
Affects Status Importance Assigned to Milestone
NetworkManager
New
Medium
network-manager (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

I have auto connect set for my 3G mobile broadband connection, but at every power-on or resume from suspend or hibernate I have to re-enable mobile broadband before it will auto connect. This is made worse by bug #566812 where a disconnect can also disable the mobile broadband completely.

With 10.04 3G connections while on the move were reasonably robust and reliable, however NetworkManager under Ubuntu 11.10 is flaky and unreliable.

Chris

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: network-manager 0.9.1.90-0ubuntu4
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Date: Sun Oct 23 06:22:33 2011
ExecutablePath: /usr/sbin/NetworkManager
Gconf:

IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IpRoute:
 default via 10.64.64.64 dev ppp0 proto static
 10.64.64.64 dev ppp0 proto kernel scope link src 122.110.2.207
 169.254.0.0/16 dev ppp0 scope link metric 1000
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 ppp0 no wireless extensions.
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron: PATH=(custom, no user)
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Oct 23 05:46:40 chris-900SD kernel: [ 346.502118] composite sync not supported
 Oct 23 05:50:37 chris-900SD kernel: [ 583.457149] ACPI: EC: GPE storm detected, transactions will use polling mode
 Oct 23 06:09:23 chris-900SD kernel: [ 1710.256927] composite sync not supported

Revision history for this message
Chris (fabricator4) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris (fabricator4) wrote :

This is also confirmed for Lubuntu, since it also uses network-manager

Chris

Revision history for this message
Chris (fabricator4) wrote :

I saw an update for network manager was available last night, so I re-installed Ubuntu 11.10 in the hope that it would work better. It did not. Even though the Mobile Broadband configuration is set to connect automatically it has to be manually re-connected at every power-on, resume from suspend or hibernation, or after the signal is lost or dropped.

Chris.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Mobile broadband does not yet connect automatically; that's just not supported yet (although someone is working on a patch for this). What exactly do you mean by "must be enabled"? Is it just that the connection needs to be clicked on to activate it, or do you need to take other steps?

Changed in network-manager (Ubuntu):
status: Confirmed → Incomplete
importance: Undecided → Low
Revision history for this message
Chris (fabricator4) wrote :

Hi, thanks for looking. I mean that after every power on or resume I have to open the drop-down for network manager and click on "enable mobile broadband". Because I have "connect automatically" enabled in the connection configuration it will then connect.

If the signal is lost because I travel through a poor signal area, I also have to click on "enable mobile broadband" again, however there appears to be another bug that sometimes stops network-manager from negotiating with the home network - I've been powering off the netbook and turning it back on to get a connection. This occurs at least half the time.

It used to work fine in 10.04 LTS - the 3G connection would be automatically re-established no matter what.

Chris

Revision history for this message
Platon Pukhlechev (ifalkorr-deactivatedaccount) wrote :

Mathieu Trudel-Lapierre it was work in 10.04 and 10.10. autoconnect. so its just broked on 11.10 somehow

Revision history for this message
Chris (fabricator4) wrote :

Agreed, as stated in the original problem report above it works very well in 10.04 LTS, to which I have reverted. The problems started with 11.04 and can make mobile computing quite frustrating.

I will be testing the Alpha of 12.04 Precise when I get time, but I expect it is currently using the same version of Network-Manager.

Chris

Revision history for this message
Chris (fabricator4) wrote :

This problem is confirmed for 12.04 Alpha 1. The version of NetworkManager that is installed is current (0.9.3.0) and all updates have been done (none held back).

The version of NetworkManager that works well in 10.04 LTS appears to be 0.8.0 based on the format of the deb file ie.
network-manager_0.8-0ubuntu3.2_i386.deb
(NB this older version does not have the --version switch so I'm unsure how to verify this)
By "works well" I mean it behaves as you would expect - if Mobile Broadband had been enabled previously it returns to that state when you resume from a suspend or hibernate, or when you power on. If the signal is lost because you pass through a 3G Blackspot it re-connects as soon as it gets a signal.

I'm unsure how I can get this bug moving from "incomplete" and of "low" importance to something that will be looked at. It would be nice if we could have this working for the LTS release because at the moment moment computing with current releases is a fail.

Chris (Off to look at the Gnome NetworkManager project website)

Revision history for this message
Chris (fabricator4) wrote :

As per the project website I've reported it in bugzilla:
https://bugzilla.gnome.org/show_bug.cgi?id=667488

If someone having this trouble could add details in that report and add a confirmation please...

Chris

Changed in network-manager:
importance: Unknown → Medium
status: Unknown → New
Revision history for this message
Chris (fabricator4) wrote :

This bug is still confirmed for NetworkManager 0.9.4.0 in Ubuntu 12.04

Chris

Revision history for this message
Eurtra Keller (scharforama) wrote :

Same here! Time consuming (click and wait, click and wait.. nothing.. reboot..click and wait)!

Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Duplicate of bug #848164.

Revision history for this message
Chris (fabricator4) wrote :

We're seeing some activity for this in the upstream bug report on bugzilla:

https://bugzilla.gnome.org/show_bug.cgi?id=667488

There's a patch listed which I am yet to try (trying to find time) and hopefully we'll see a proper update fix for this at some point.

Chris

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