gnome panel unresponsive after gimp

Bug #92293 reported by carteradams
2
Affects Status Importance Assigned to Milestone
gnome-panel (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: gnome-panel

I am fairly new to unbuntu and have never had to report a bug before, please forgive any missteps...

I am running 6.10 (edgy) on the following hardware:

- INTEL Pentium D 3.4GHz Dual Core 945
- GIGABYTE GA-945P-S3 motherboard
- 4GB DDR-2-667 RAM
- 256MB nVIDIA GE GORCE 7300GS video card
- WD 250GB STAT II HDs

After running GIMP (always) and the default image viewer (sometimes), the GNOME panels become unresponsive. Otherwise all seems fine, until I try to edit/view images....

I've googled and searched the forums, but cannot find a solution.

Please advise, if more info is needed.

Thanks,
Carter Adams

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

Changed in gnome-panel:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: Unconfirmed → Needs Info
Revision history for this message
carteradams (poolplayer) wrote : Re: [Bug 92293] Re: gnome panel unresponsive after gimp

Sebastien,

I can reproduce the unresponsive panels at will - however, when I
activate the trace, it will not hang!

I have found that if I keep the System Monitor active on the desktop,
when the panels become unresponsive, I can kill the gnome-panel
process and all is well... Also, I notice that CPU2 is running at 100%
when the panels are not responding (CPU1 is running at 1% or 2%).

Do you have any suggestions?

Thanks,
Carter

On 3/15/07, Sebastien Bacher <email address hidden> wrote:
> Thanks for your bug report. Please try to obtain a backtrace
> http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
> bug report. This will greatly help us in tracking down your problem.
>
> ** Changed in: gnome-panel (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs
> Status: Unconfirmed => Needs Info
>
> --
> gnome panel unresponsive after gimp
> https://launchpad.net/bugs/92293
>

--
Carter Adams
www.LeagueOperator.org

Revision history for this message
Sebastien Bacher (seb128) wrote :

Marking unconfirmed, without a way to trigger the bug or a backtrace not a lot we can work on and the desktop team is already way overloaded with bugs and can't track every corner case like that one at the moment

Changed in gnome-panel:
status: Needs Info → Unconfirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you try if that's happening on feisty?

Changed in gnome-panel:
importance: Medium → Low
status: Unconfirmed → Needs Info
Revision history for this message
carteradams (poolplayer) wrote :

Sebastien,

This problem "seems" to have been fixed about 2 or 3 weeks ago. I had
discovered a work-around. I could run the System Monitor and have it
visible on the desktop. When the panels quit working, I could look at
the monitor and see that CPU2 was running at 100%, with the process:
gnome-panel showing 49%. Then I could kill the gnome-panel process -
it would immediately restart and all would be fine for a few minutes,
and then I would have to repeat the procedure. The last time I had to
do this was about 2 or 3 week ago! I think there must have been some
software update that fixed this for me.

I had done this same work using GIMP (and Image Viewer and Document
Viewer) on an older machine and had no problems. I then upgraded to a
dual-core, dual-processor machine and, I think, this problem showed up
immediately. I figured it must have had something to do with the dual
processors.

The problem was never consistent. I could edit/view images sometimes
4, 5, 6 times or more without the hang (Image Viewer and Document
Viewer would also cause the hanging of the panel) - and, sometimes the
very first edit/view would cause the hang. It was very frustrating!

The System Monitor work-around kept me from having to re-boot, but is
was still a PITA. Then, a couple of weeks ago the hangs stopped
happening ...

If the hang shows up again, I will dig out an old system and install
feisty - but I believe that it will work, as all of my older machines
are single-core/single-processor machines. I am very hesitant to
upgrade my new machine to feisty!

Thank you,
Carter

On 4/19/07, Sebastien Bacher <email address hidden> wrote:
> Could you try if that's happening on feisty?
>
> ** Changed in: gnome-panel (Ubuntu)
> Importance: Medium => Low
> Status: Unconfirmed => Needs Info
>
> --
> gnome panel unresponsive after gimp
> https://bugs.launchpad.net/bugs/92293
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Carter Adams
www.LeagueOperator.org

Revision history for this message
carteradams (poolplayer) wrote :

Sebastien,

I updated to Feisty yesterday - so far, so good. I haven't vigorously
tested, but all seems fine. When I upgraded, I went to the 64-bit
version, whereas on Edgy I was using the 32-bit one. However, it has
been a month or so since I last had the panel "hang" problem - I think
some normal update must have fixed it for me.

Thank YOU!
~Carter

On 4/19/07, Carter Adams <email address hidden> wrote:
> Sebastien,
>
> This problem "seems" to have been fixed about 2 or 3 weeks ago. I had
> discovered a work-around. I could run the System Monitor and have it
> visible on the desktop. When the panels quit working, I could look at
> the monitor and see that CPU2 was running at 100%, with the process:
> gnome-panel showing 49%. Then I could kill the gnome-panel process -
> it would immediately restart and all would be fine for a few minutes,
> and then I would have to repeat the procedure. The last time I had to
> do this was about 2 or 3 week ago! I think there must have been some
> software update that fixed this for me.
>
> I had done this same work using GIMP (and Image Viewer and Document
> Viewer) on an older machine and had no problems. I then upgraded to a
> dual-core, dual-processor machine and, I think, this problem showed up
> immediately. I figured it must have had something to do with the dual
> processors.
>
> The problem was never consistent. I could edit/view images sometimes
> 4, 5, 6 times or more without the hang (Image Viewer and Document
> Viewer would also cause the hanging of the panel) - and, sometimes the
> very first edit/view would cause the hang. It was very frustrating!
>
> The System Monitor work-around kept me from having to re-boot, but is
> was still a PITA. Then, a couple of weeks ago the hangs stopped
> happening ...
>
> If the hang shows up again, I will dig out an old system and install
> feisty - but I believe that it will work, as all of my older machines
> are single-core/single-processor machines. I am very hesitant to
> upgrade my new machine to feisty!
>
> Thank you,
> Carter
>
> On 4/19/07, Sebastien Bacher <email address hidden> wrote:
> > Could you try if that's happening on feisty?
> >
> > ** Changed in: gnome-panel (Ubuntu)
> > Importance: Medium => Low
> > Status: Unconfirmed => Needs Info
> >
> > --
> > gnome panel unresponsive after gimp
> > https://bugs.launchpad.net/bugs/92293
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
>
> --
> Carter Adams
> www.LeagueOperator.org
>

--
Carter Adams
www.LeagueOperator.org

Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you for the update, marking it fixed then. Feel free to reopen if you get the bug again

Changed in gnome-panel:
status: Needs Info → Fix Released
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