All system documentation suddenly disappeared

Bug #35670 reported by Luis Santander
66
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Medium
Unassigned
yelp (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

Something weird... I go to System -> Help -> System Documentation, and the Help viewer starts, but nothing except the title shows... Here's a screenshot: http://img148.imageshack.us/img148/3507/pantallazo2mh.png

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

I seem to be suffering this too. yelp says this too on the command line:
I/O warning : failed to load external entity "Cannot write to log file: /var/log/scrollkeeper.log : Permission denied"

Revision history for this message
Jerome S. Gotangco (jsgotangco) wrote :

I can confirm this as well with today's build

Revision history for this message
Sebastien Bacher (seb128) wrote :

one task is enough

Revision history for this message
Sebastien Bacher (seb128) wrote :

That issue happens when some package ship the autogenerated by mistake. When the app is fixed, dpkg clean them on upgrade because they were shipped by the package. Ekiga package had that issue and that's fixed now. People having their index broken can run "sudo scrollkeeper-rebuilddb" to fix it. I'm marking the bug as fixed since it was a transitionnal bug on a unstable distribution, the package causing it is fixed. Feel free to reopen if you disagree

Changed in yelp:
assignee: nobody → desktop-bugs
status: Unconfirmed → Fix Released
Revision history for this message
Luis Santander (yetzero) wrote :

Thanks a lot, that fixed the problem.

Revision history for this message
Mario Vukelic (kreuzsakra) wrote :

Hmmm, not for me. "sudo scrollkeeper-rebuilddb" immediately exits without doing anything. Adding the -v option doesn't produce any output either, and /var/log/scrollkeeper.log is empty.

Yelp is still empty too.

Revision history for this message
Mario Vukelic (kreuzsakra) wrote :

Yelp also prints "Cannot write to log file: /var/log/scrollkeeper.log : Permission denied" on the cmd line.

The permissions of the log are -rw-r--r--, root root

Revision history for this message
Sebastien Bacher (seb128) wrote :

Mario, you have a different issue, please open a different bug. The permission denied has already a bug for it

Revision history for this message
Bruce Cowan (bruce89-deactivatedaccount) wrote :

I/O warning : failed to load external entity "Cannot write to log file: /var/log/scrollkeeper.log : Permission denied"
, is what I get.

Revision history for this message
Bruce Cowan (bruce89-deactivatedaccount) wrote :

'sudo scrollkeeper-rebuilddb' works for me. locale :
bruce@Droopy:~$ locale
LANG=en_GB.UTF-8
LANGUAGE=en_GB:en_US:en_GB:en
LC_CTYPE="en_GB.UTF-8"
LC_NUMERIC="en_GB.UTF-8"
LC_TIME="en_GB.UTF-8"
LC_COLLATE="en_GB.UTF-8"
LC_MONETARY="en_GB.UTF-8"
LC_MESSAGES="en_GB.UTF-8"
LC_PAPER="en_GB.UTF-8"
LC_NAME="en_GB.UTF-8"
LC_ADDRESS="en_GB.UTF-8"
LC_TELEPHONE="en_GB.UTF-8"
LC_MEASUREMENT="en_GB.UTF-8"
LC_IDENTIFICATION="en_GB.UTF-8"
LC_ALL=

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.