Crash after firefox is opening a new window (when it should open the new URL in the same window/tab) - No More Crash Report Please!

Bug #19552 reported by Matthias Klose
64
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Baltix)
Invalid
Undecided
Unassigned
firefox (Ubuntu)
Invalid
High
Alexander Sack

Bug Description

This behaviour is not reproducible all the time, but does occur from time to
time, usually, when running firefox for more than a day or two. When
left-clicking on a hyperlink, the link is not opened in the same tab/window, but
in a new window (see screenshot). The original window is then unusable. You can
still work in the new window, but when closing this new window, the application
crashes.

firefox 1.0.6-1ubuntu5 on i386.

Revision history for this message
Matthias Klose (doko) wrote :

Created an attachment (id=3196)
screenshot

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Matt Zimmerman (mdz) wrote :

I've never seen this; can anyone confirm it?

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Michael Vogt (mvo) wrote :

I have seen it before, but it happens very rarely for me.

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Matthias Klose (doko) wrote :

I didn't see this for the last week or so. Instead, firefox crashes on a regular
basis, when run for a longer (2 or more days) time.
Currently seen on amd64 only.

Revision history for this message
Ian Jackson (ijackson) wrote :

I assume this is with 1.0.6 from breezy.

Have you been able to get any coredumps ?

I don't suppose you've tried the recent valgrinds on it ? (valgrind 3 has amd64
... support)

Revision history for this message
Matthias Klose (doko) wrote :

just happened again on amd64.

(In reply to comment #5)
> I assume this is with 1.0.6 from breezy.

yes.

> Have you been able to get any coredumps ?

hmm, setting ulimit -c unlimited and starting the browser from the terminal
doesn't leave a core.

> I don't suppose you've tried the recent valgrinds on it ? (valgrind 3 has amd64
> ... support)

yes, we need it for breezy, requesting a sync

Revision history for this message
Matthias Klose (doko) wrote :

reconfirmed with 1.4.99+1.5rc3.dfsg-1ubuntu4 in dapper.

simply closing the wrongly opened window leads to the crash, clicking the next
link in the new windows makes the window disappear and "return back" into the
orginal tab where the previous page was supposed to be opened.
changed the hardware field from i386 to amd64, mvo did experience this one on
amd64 only.

Revision history for this message
Alexandre Otto Strube (surak) wrote :

I confirm this on 1.0.7, but for i386. both a p4 running breezy and a sempron running fedora comes with this issue when I use hundreds of tabs for the whole day.

Matthias Klose (doko)
Changed in firefox:
status: Needs Info → Confirmed
Revision history for this message
mb (mike-netagi) wrote :

Hopefully this is the same bug, or at least similiar - I'm experiencing similiar issues when going "view source" and then scrolling up or down for a while. After about a page of scrolling the entire screen (not just firefox in my case) gets corrupted for a second or two and then X11 restarts.

AMD64 build of ubuntu 6.06 desktop. Did an apt-get update and dist-upgrade this morning.

This is reproducable almost 100% of the time (being quite a joke around the office 'cause I keep losing work due to it) and I had the same issue with dapper 6.0 RC2. The only thing common is Nvidia drivers being installed. Too slow without them.

Revision history for this message
Jefe (osman-hayatkisa) wrote :

Same here. Firefox 1.5.0.4 on Dapper Drake 6.06 LTS.

Nvidia drivers are installed too, and the problem is 100% reproducable. It's the same with the screenshot given on the first post.

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Alex Chekholko (alex-chekholko) wrote :

This has been happening to me recently, and it's really annoying.

In my case, Firefox doesn't crash, and the other tabs remain usable. In fact, I can select the problem tab and hit Ctrl-W and avoid the problem. However, going to the same link will immediately reproduce the problem. If I close the extra window, all Firefox windows are closed without warning. The workaround is to restart Firefox, then go to the link that caused problems.

I think this has something to do with JS, because I think it only happens on pages with JS on them.

Revision history for this message
Ian (ian-imauxb) wrote :

I have Kubuntu with Dapper with Sun Java

I can confirm that firefox will suddenly and completely close downs when a java page calls another as in clicking on a login page to open a chat window in a programme such as sigmachat.

This is always reproducable on my machine.

Can I give you any more info. If so tell me what you need and how (newbie but still impressed despite the problems)

Ian Jackson (ijackson)
Changed in firefox:
assignee: ijackson → nobody
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JonathanTurner (probata) wrote :

I'm not sure if this is related, or not, but I've been having the occasion firefox crash also. Here's the report.

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nicky.7 (nickkkk7) wrote :

One of the many crash of firefox.

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David Oxland (doxland) wrote :

me as well,
edgy, nvidia6800, pentium M, and in
 a Dell 9300; just disappears from the screen

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Gabriel Mazetto (brodock) wrote :

i think is similar to what is happening tu me but firefox 2.0 here

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muzzamo (murray-waters) wrote :

Is also happening to me, similar to David Oxland, am on edgy too, did an upgrade from dapper.

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Khandakar Mujahidul Islam (suzan) wrote :

It also happening to me. I'm on Edgy.

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muzzamo (murray-waters) wrote :

Removing and reinstalling firefox ***seems*** to have fixed the problem, so if you are experiencing this problem that is something you could try. Please post if you can also confirm this fixes it.

sudo apt-get remove firefox

sudo apt-get install firefox

Revision history for this message
Sylvek (smaucourt-deactivatedaccount) wrote :

i remove and install firefox..
i a try to surf with it.
i don't know if it's the same bug but firefox craches again.

this is my trace.
The program 'Gecko' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadMatch (invalid parameter attributes)'.
  (Details: serial 120 error_code 8 request_code 145 minor_code 3)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)

Thanks

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Sylvek (smaucourt-deactivatedaccount) wrote :

after removing flashplayer-mozilla and install flashplugin-nonfree ... it's working

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Sylvek (smaucourt-deactivatedaccount) wrote :

forget my last comment :'(

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Sylvek (smaucourt-deactivatedaccount) wrote :

using flash plugin GPL is better than flash nonfree plugin.
the first plugin don't crash firefox, the second do it.

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Nivl (nivl) wrote :
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serge (chahine-d) wrote :

My system is Ubuntu 6.10 « The Edgy Eft »
The window of Mozilla Firefox closes suddenly without reason and the application crashes.

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Raghu Nayak (openguru) wrote :

I have edgy here. In my system Firefox crashed when closing it. I have attached the crash report.

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Anjheart (anjheart-gmail) wrote :

Same problem as above, here is my crash report.

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serge (chahine-d) wrote :

In my case, after having tested by the software Memory-Test, I found that it was not the problem of Mozilla-Firefox but the memory of my computer.
I changed it. Since all goes well.

Serge

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Rihards (rihards-kazainis) wrote :

crash log

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cvh (claude-van-houtte) wrote :

same problem with firefox but also with other browsers i installed in the hope to contourne the firefox problem.

Ubuntu 6.06 was fine, now i use 6.10 and troubles began with the browsers

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sinbad (gc-renaud) wrote :

same problem appearing now I Installed Ubuntu 6.10 with Firefox 2.0. My computer is Dell Laptop with Pentium

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TWFJR (tom-fiechtl) wrote :

Confirming this bug, unexpected crash while changing screens. /var/crash/_usr_lib_firefox_firefox-bin.1000.crash
Not able to copy and paste here.
Editor is freezing up and must be forced to quit.
This should indicate another problem.

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C0VER (xcover) wrote :

crash report sent!

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Brett Garrett (bwg-asacct) wrote :

Confirming problem. Window closed abruptly with no messages after trying to call up another website in the existing window and trying to drag url to bookmarks toolbar. (Not sure whether the url-to-toolbar was associated with crash). System is Ubuntu 6.10 on Dell Optiplex GX260. Fresh install of Ubuntu 19 Nov after similar problems with Firefox following upgrade from previous version of Ubuntu.

Revision history for this message
Ben Straton (fanum) wrote :

I have a similar problem, but appears to be random crashing, with firefox shutting down on some pages. Can recreate it by going to the same page again (such as gmail inbox, even though google works fine). Have not found a similarity between pages that crash it, even thought i can recreate it.

Im running Edgy (6.10) Final Release (not upgraded from RC, a fresh install) on a HP Pavilion P3. I have included my crash report.

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all204 (agalloway) wrote :

This also happened to me in Ubuntu 6.10 using the latest build of Firefox.

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Dennis Benzinger (dennis-benzinger) wrote :

I'm also using Ubuntu 6.10. Firefox crashed when I closed one of two Firefox windows and wanted to switch to the other window.

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cbcgoff1 (cbcgoff1) wrote :

I was attempting to load a new page and my firefox 2.0 web browser crashed suddenly. i'm using ubuntu edgy but i have a amd64 cpu. not sure if that has is a factor with this though.

Revision history for this message
Jordao (carlosjordao) wrote : Crash after firefox is opening a new window

I think this should be the same bug.
My case was inside secure page, after clicking to download some
text file, firefox crashed few seconds after trying to show download
dialog.

Revision history for this message
runnerB (ecostello) wrote : Re: Crash after firefox is opening a new window (when it should open the new URL in the same window/tab)

was browsing space.com, tried to open a new tab containing the same page tab opened but firefox crashed before anything was rendered.

Attached Full report

David Farning (dfarning)
Changed in firefox:
assignee: nobody → mozillabugs
Revision history for this message
martin (mbvlist) wrote :

Yet another one on edgy (apt shows it's up to date). It showed a popup screen, and made the main browser window disappear. The popup window had an odd name, and no firefox logo. I guess it's the generic name for a new window, but I can't recall it.

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Janne Sinisalo (kosiini) wrote :

I'm not sure is this this bug :P

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onandon (yxhcn1) wrote :

The firefox crashed occassionally when I opened a the link in a new window

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Jae Stutzman (jaebird) wrote :

Crashed...happened when trying to download large .deb. Seems to be related to this bug. Used 100% of CPU then crashed. Did not actually start the download.

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Ariel (xedxgex-walla) wrote :

Google Browser Synchronize extension crash eventually on Ubuntu while using Beryl on XGL.
I don't know where to post my report... i think it's an extension problem!

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Freddy Martinez (freddymartinez9) wrote :

Ariel, your comment does not seem to be related to this bug report.

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Alexander Sack (asac) wrote :

Note: this bug state is far from perfect. Likely that it contains multiple, independent issues. After retracing crashes we should clean this up somehow.

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Alexander Sack (asac) wrote :

this needs to be retraced before we can say this is "Confirmed"

Changed in firefox:
status: Confirmed → Needs Info
Revision history for this message
John Vivirito (gnomefreak) wrote :

Im taking for retrace.

Jordao, TheDead Master, Jonathan , and Cover The crash reports you uploaded is missing the core dump. Can you please attach the full crash report or obtain your own by following the instructions at:https://wiki.ubuntu.com/MozillaTeam/Bugs

As for everyone else i am working on retracing all your reports so we can track down the issue.

Changed in firefox:
assignee: mozillateam → gnomefreak
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John Vivirito (gnomefreak) wrote :

Nicky.7 also need a full report from you as i stated above for the others.

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John Vivirito (gnomefreak) wrote :

Muzzamo, Khandakar I also need you to follow the instructions at: https://wiki.ubuntu.com/MozillaTeam/Bugs and obtain a new crash report. That should be everyone but if i find more as i go along i will let everyone know.

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John Vivirito (gnomefreak) wrote :

Here is Brodock's stacktrace.

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John Vivirito (gnomefreak) wrote :

Here is raghavendra's stacktrace.

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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :

Costell's ThreadStackTrace
https://launchpad.net/ubuntu/+source/firefox/+bug/19552/comments/40

*NOTE* not real sure why i got all of the expected files from this crash report *NOTE*

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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :

Ariel's full retrace:
https://launchpad.net/ubuntu/+source/firefox/+bug/19552/comments/45

*Note* Im betting this is caused by beryl not firefox. The report is very short. Ariel Im gonna suggest we wait for input on you retrace before i suggest you file a bug report on beryls bug tracker. I will ping the maintainer to have a look at this.

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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :

Ariel your crash file is missing the core dump that we need to pull the debug symbols out of the report can you please attach the full crash file with core dump to this bug report

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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :
Changed in firefox:
assignee: gnomefreak → mozillateam
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christ (cpesc) wrote :

I can reproduce each time my crash:
since i upgraded unbutu from Dapper to Edgy.
i type web address:
http://www.radiofrance.fr/franceinter/accueil/
then i left click on the "direct" red label that is on center top area of screen.
this direct area show that
javascript:go live(); is called
then a little windows appears a few second before crash

Revision history for this message
Q (qucae19) wrote :

This happens to me about once a day. It is usually seen when cnn.com reloads in one of my open tabs. I see the tab reloading, then the cnn web site pops up in a frameless window (the frame becomes blank). If I close the frameless window, Firefox crashes. If I right click the cnn tab and select Close, the tab closes and the frameless window also closes. I can continue browsing with other open tabs.

I have had this issue for at least a year with both Dapper and Edgy.

David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
John Vivirito (gnomefreak) wrote :

Taking for last retrace.

Changed in firefox:
assignee: mozilla-bugs → gnomefreak
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John Vivirito (gnomefreak) wrote :
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John Vivirito (gnomefreak) wrote :

Finished retrace.

Please stop adding crash reports to this bug. Please make new bug and attach your crash report. Thank you.

Changed in firefox:
assignee: gnomefreak → mozilla-bugs
Revision history for this message
John Vivirito (gnomefreak) wrote :

asac i believe i had reported bugs for some of these people on this bug because they were differnet retraces. Im gonna assign it to you for you to look at.

Changed in firefox:
assignee: mozilla-bugs → asac
Revision history for this message
Alexander Sack (asac) wrote :

this bug reports many different issues. However I did review all information currently available in this report and for those issues that had enough information there exists at least one master bug.

If you ever encounter a *crash*, please open a new bug disregarding any bugs that might look like duplicates.

Thanks for you help,

Alexander

Changed in firefox:
status: Needs Info → Rejected
Revision history for this message
Oliver Gerlich (ogerlich) wrote :

In reply to the original bug report: the problem seen in the screen shot seems to come up on different distros; it seems nobody is able to reliably reproduce it...
Maybe to narrow down the various bugs behind this bug report: I've experienced this "page opens in new window instead of new tab, and FF crashes if that window is closed" thing on Debian Etch, and noticed that Firefox will print some GTK warnings on stdout when this happens. If you start Firefox not from some terminal, the messages appear in ~/.xsession-errors , and look like this:

(Gecko:3684): Gdk-WARNING **: GdkWindow 0x2eb26d1 unexpectedly destroyed
(Gecko:3684): Gdk-CRITICAL **: gdk_window_set_user_data: assertion `window != NULL' failed
(Gecko:3684): Gdk-CRITICAL **: gdk_window_set_back_pixmap: assertion `GDK_IS_WINDOW (window)' failed
(Gecko:3684): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed
(Gecko:3684): GLib-GObject-CRITICAL **: g_object_set_data: assertion `G_IS_OBJECT (object)' failed
(Gecko:3684): Gdk-CRITICAL **: gdk_window_move_resize: assertion `GDK_IS_WINDOW(window)' failed
(Gecko:3684): Gdk-CRITICAL **: gdk_window_show_unraised: assertion `GDK_IS_WINDOW (window)' failed
(Gecko:3684): Gdk-CRITICAL **: gdk_window_resize: assertion `GDK_IS_WINDOW (window)' failed
X Error: BadWindow (invalid Window parameter) 3
  Major opcode: 19
  Minor opcode: 0
  Resource id: 0x2ea4609

If you google for the terms "firefox" "GdkWindow" "unexpectedly" "destroyed" there come up a few bug reports similar to the original one... Maybe someone can confirm whether this is the same bug?

Btw. this problem has occured to me quite often when opening lots of pages on heise.de (going over all article links on the main page and selecting "Open in new tab" for every article eventually triggers it).

Revision history for this message
Mohan (s-mohaan) wrote :

I got a similar problem

Firefox crashing when more than 2 windows are opened ( manually or through javascript )

Atlast I heard that google toolbar is a causing such a problem. I just disabled it and now the problem is solved ( I can open any number of windows without any problem )

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Jack Gu (jackygurui) wrote :

I have exactly the same problem as Mohan (https://bugs.launchpad.net/baltix/+source/firefox/+bug/19552/comments/76)

I can confirm this. Firefox crashes EVERY SINGLE TIME (on two different systems home & work) when it tries to open the third window with google toolbar enabled. I've just figured out that disabling it will solve this problem, but I need it to do a lot of things everyday.

Revision history for this message
Mohan (s-mohaan) wrote : Re: [Bug 19552] Re: Crash after firefox is opening a new window (when it should open the new URL in the same window/tab) - No More Crash Report Please!

Hey Jacky,

   Not sure if the same problem exists still in firefox 3, may be you could
give a try with that.

   However, I have got used without the google tool bar. GMarks and
googleBookmarks are alternative for google bookmarks and for other common
tools on google toolbar you could have them bookmarked on bookmarks/favorite
tool bar

On Tue, Aug 12, 2008 at 4:28 AM, Jack Gu <email address hidden> wrote:

> I have exactly the same problem as Mohan
> (https://bugs.launchpad.net/baltix/+source/firefox/+bug/19552/comments/76)
>
> I can confirm this. Firefox crashes EVERY SINGLE TIME (on two different
> systems home & work) when it tries to open the third window with google
> toolbar enabled. I've just figured out that disabling it will solve this
> problem, but I need it to do a lot of things everyday.
>
> --
> Crash after firefox is opening a new window (when it should open the new
> URL in the same window/tab) - No More Crash Report Please!
> https://bugs.launchpad.net/bugs/19552
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--

With Love,
S Mohan

"Face the past without regret
Handle the present with confidence
Accept the future without fear"

Revision history for this message
Andy Behrens (andy-behrens) wrote :

I can confirm that this bug -- exactly as described by Oliver (https://bugs.launchpad.net/baltix/+source/firefox/+bug/19552/comments/75) -- still exists in all the releases of Firefox up to 3.0.3 (which is the newest that I've tested), on Fedora 6 and Fedora 8.

One thing that seems to drive it is a really *large* number of tabs (e.g. 10 windows with 25 tabs each). This is especially true if a number of those tabs are sites that auto-refresh frequently. Sites like mail.yahoo.com also seem to aggravate the problem; I assume it's doing refreshes behind the scene. With 250 tabs open, I'll get a crash after two or three days of browsing. With 250 tabs + auto-refreshing, time before a crash is typically about than a day.

The "bad window" that opens doesn't always contain an entire page; sometimes it's just a frame or image belonging to another page. If you close the page that the frame/image belonged to, the bad window will close also. (This is the only way to make the bad windows go away without crashing Firefox).

Since I can make these crashes happen on a fairly regular basis, I'd be happy to be a tester if someone wants me to run a debugging version of FF with extra logging.

Przemek K. (azrael)
Changed in firefox (Baltix):
status: New → Invalid
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