Ubuntu
firefox package

Error opening preferences dialogue

Bug #70232 reported by James Tait on 2006-11-04

Affects

Status

Importance

Assigned to

Milestone

firefox (Ubuntu)

Invalid

Undecided

Mozilla Team

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Affecting:	firefox (Ubuntu)
Filed here by:	James Tait
When:	2006-11-04
Assigned:	2007-01-18
Completed:	2007-01-19

Target

Distribution
Package	(Find…)
Project	(Find…)

Status	Importance
	Undecided

Assigned to

	Me
	Mozilla Team (mozillateam)

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Bug Description

I just tried to open the Preferences dialogue: Edit -> Preferences. The window opened, but was empty, and the firefox process hung, including the main browser window. I had to close the main window, but it didn't close cleanly. I was trying to log into the National Lottery site and had forgotten my password (as FF remembers it for me ;)).

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James Tait (jamestait) wrote on 2006-11-06:

Reduced crash report Edit (79.2 KiB, text/plain)

I'm having no luck attaching the crash report, I keep getting HTTP 500 errors:

500 Internal Server Error

An internal server error occurred. Please try again later.

The full report is 48.3MB though. I'll try the reduced report.

Alex Latchford (alex.latchford) wrote on 2007-01-18:

Hello James,

Thank you for the bug report, can I ask if this is reproducible every time?

Thanks again, Alex.

Changed in firefox:
assignee:	nobody → mozillateam
status:	Unconfirmed → Needs Info

James Tait (jamestait) wrote on 2007-01-19:

Unfortunately not. I think it's only happened the one time, so I was really hoping that the crash report would have enough information to explain why. I don't appear to have the full crash report in /var/crash any longer, so I suppose there's not much more to add -- it was probably just a transient environmental problem.

Alex Latchford (alex.latchford) wrote on 2007-01-19:

Hello James,

In my eyes the report you attached doesn't have enough information to continue with this report, it has an incomplete stack trace and no core dump, I am therefore going to close this report. If you can provide any more information please feel free to reopen this report.

Thanks again, Alex.

Changed in firefox:
status:	Needs Info → Rejected

lcardoso (luciano-murta) wrote on 2007-11-28:

When I selet Menu>Edit>Preferences I get:

XML Parsing Error: not well-formed
Location: chrome://browser/content/preferences/preferences.xul
Line Number 1, Column 5:lick='window.open(this.href);return false;'>Google Privacy Policy</a>
----^