Best practices for handling bugs

Registered by Matt Zimmerman on 2005-10-19

Gather and document best practices for handling bugs, extending and enhancing http://wiki.ubuntu.com/HelpingWithBugs

Including:

 - Forwarding bugs upstream
 - Dealing with feature requests disguised as bug reports (reroute to spec process)
 - Dealing with support requests disguised as bug reports (reroute to support process)
 - Dealing with suggestions for changing defaults disguised as bug reports (reroute to discussion forums?)
 - Conduct (code of conduct applies to bug communications!)

Blueprint information

Status:
Complete
Approver:
Matt Zimmerman
Priority:
High
Drafter:
Jane Weideman
Direction:
Needs approval
Assignee:
Daniel Holbach
Definition:
Approved
Series goal:
Accepted for dapper
Implementation:
Implemented
Milestone target:
None
Started by
Matt Zimmerman on 2006-08-16
Completed by
Matt Zimmerman on 2006-08-16

Related branches

Sprints

Whiteboard

Reviewed by smurf, 3 Nov.

Approved by mdz, 2005-11-03

(?)

Work Items