Binary package “otrs” in ubuntu eoan

Open Ticket Request System (OTRS 6)

 OTRS is an Open source Ticket Request System (also well known as
 trouble ticket system) with many features to manage customer telephone
 calls and e-mails. The system is built to allow your support, sales,
 pre-sales, billing, internal IT, helpdesk, etc. department to react
 quickly to inbound inquiries.
 This package depends on the otrs2 6.x series package.