Binary package “request-tracker4” in ubuntu kinetic

extensible trouble-ticket tracking system

 Request Tracker (RT) is a ticketing system which
 enables a group of people to intelligently and efficiently manage
 tasks, issues, and requests submitted by a community of users. It
 features web, email, and command-line interfaces (see the package
 RT manages key tasks such as the identification, prioritization,
 assignment, resolution, and notification required by
 enterprise-critical applications, including project management, help
 desk, NOC ticketing, CRM, and software development.
 This package provides the 4 series of RT. It can be installed alongside
 the 3.8 series without any problems.
 This package provides the core of RT.
 This package supports three database types out of the box: MySQL,
 PostgreSQL and SQLite. In order to support a zero-configuration install,
 SQLite will be used by default, but is not recommended for production
 use. Please see /usr/share/doc/request-tracker4/NOTES.Debian for more
 details and consider installing rt4-db-postgresql or rt4-db-mysql at
 the same time as this package.