Canonical Fan-Girl since the first official release of Ubuntu 4.10 (Warty Warthog).

Professional Summary:
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Process and Systems Improvement Specialist seeking creative projects within the non-profit, Open Source, small business, and LC3 communities. Fifteen years experience in the IT industry within small to large Call Center environments servicing internal and external clients, including extensive Enterprise and Open Source multilingual Programming Experience and reporting environments paired with advanced networking, server administration, and IT Security training.

Proven knowledge leader and detailed systems and design analyst. Unique project proposal and management techniques with significant performance and efficiency improvement gains by way of implementing custom design solutions within Industry Standards and Best Practices. Develops and supports end-user training and transition activities and documentation.

Personal - http://about.me/NorahAura | Professional - http://about.me/tekNorah | Company - http://about.me/tekAura