In my opinion, it's all about the wiki, if you can't find it there, then it needs to be added, so feel free to add it. :-)
https://help.ubuntu.com/community

Just as a side note, I like to do support requests to help out the community. I do it in my free time for free. I am not a professional 'support provider', just someone helping out. So please think about that before you give anyone attitude about taking too long to reply to your issues, we are only here trying to help you out.

Give someone an answer, you help them with one problem, teach them how to find the answer, you help them for a lifetime.

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