DVD-RW status error: status=0x58 (after an upgrade from Feity to Gutsy)

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Hi Brian !

Thanks for your response ^_^ sorry for the missing files, it's my first kernel bug report !

The command "uname -a" returns :
    Linux myhost 2.6.22-8-generic #1 SMP Thu Jul 12 15:59:45 GMT 2007 i686 GNU/Linux

dmesg.log and lspci-vvnn.log is attached to this comment.

Regards,

Achraf

I have the same problem. After trying to write a DVD with k3b, I could see the same messages as Achraf in /var/log/messages (except that my DVD+-RW is hdd, not hdc). After that, no DVD - written or blank - is recognized in the unit. So I can't read any DVD, nor I can burn another blank.

It's annoying, as I already started to think to switch Ubuntu to some other distro.

Below is my 'uname -a' output:
Linux acasa-desktop 2.6.20-16-386 #2 Sun Sep 23 19:47:10 UTC 2007 i686 GNU/Linux

Attached are dmesg.log and lspci-vvnn.log. Since the problem happened yesterday, the dmesg.log may not be relevant.

Had a very similar problem on a fresh Gutsy ( 2.6.22-14-generic ) install.
DVD burning did not work at all (brasero, gnomebaker)
Finally updated firmware on my GSA-4167B to Dangerous Brothers DL13. Works like a charm.
I suggest you check for new firmwares.

Hi,
I burned successfully a DVD with K3B, I could read the DVD on Windows and Pardus, but can't read it with kubuntu feisty fawn.
uname -a
Linux berkem-desktop 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 GNU/Linux
dmesg log and lspci output are attached.
Thanks in advance
Berkem

Hi,

for me the problem was solved by compiling my kernel with "CONFIG_PATA_JMICRON=m"

Now the DVD-RW-Device is no longer detected as /dev/hdb, it is detected as /dev/scd0 correctly.

My board is a GA-965G-DS3.

Best regards.

Hi Matthias,

Thanks for the update. However it seems odd that you'd need to recompile your kernel to enable CONFIG_PATA_JMICRON=m as it appears it was enabled by default.

Also, for anyone else interested, the Hardy Heron Alpha series was recently released. Alpha2 and subsequent releases contain an updated version of the kernel. You can download and try the new Hardy Heron Alpha release from http://cdimage.ubuntu.com/releases/hardy/ . Please note that Alpha3 will be released within the next day or two so you may want to wait. You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. General information regarding the release can also be found here: http://www.ubuntu.com/testing/ .

I have the same problem after upgrading from Kubuntu Feisty to Gutsy. I had been playing around with booting different kernels and noticed this error with kernel 2.6.22. It didn't seem to happen with earlier kernels.

uname -a:
Linux kpas1 2.6.22-14-generic #1 SMP Tue Dec 18 05:28:27 UTC 2007 x86_64 GNU/Linux

dmesg is full of messages like:
[92398.106010] ide: failed opcode was: unknown
[92398.106014] hda: drive not ready for command
[92398.106052] hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }

All,

The plot thickens. I too encountered the above mentioned failures after a hard drive failure forced me to update to 7.10. The irony is that I installed Gutsy from a CDROM burned on the exact hardware/firmware that now can only brick DVD/CDROM media.

After tweaking many items, each of which left me with a DVD with block read errors (unreadable/bricked), I decided to try out NeroLinux 3.0.0.0. Nero had no problems burning a DVD and there were none of the status=0x58 or 05 6F/03 errors previously reported when using k3b and associated utilities. In addition, I verified the contents of the disc were readable by randomly selecting files to read/test.

This leads me to believe that one of the utilities, such as cdrdao, dvd+rw-format, etc. are incompatible with how the kernel now expects to receive commands for burning CDs and DVDs (http://forums.gentoo.org/viewtopic.php?t=247459).

I've attached the command output requested above for your reference. I can provide a fresh-boot dmesg if requested.

Hary Alpha4 will be released in a day or so. It will have an updated version of the kernel. You can download and try the new Hardy Heron Alpha release from http://cdimage.ubuntu.com/releases/hardy/ . You should be able to then test the new kernel via the LiveCD. Please verify if this bug still exists or not in the Alpha4 release and report back your results. General information regarding the release will be posted here: http://www.ubuntu.com/testing/ .

Leann,

Thanks for your update. I'm glad that a newer version of the Hary release candidate will be available soon. However, I have a means to burn DVD's currently and do not want to test out the Hary release without consideration for its potential impact on my now-working DVD burning system.

Prio to me upgrading or otherwise testing Hary, can you provide me with release notes or other information that describes changes in the Hary kernel and how they change the issue with Fiesty burning DVD's via k3b? I've already had to upgrade my system and purchase NeroLinux to get to a working state from 6.10. I don't want to upgrade/reinstall/relicense NeroLinux to arrive at this point again.

I appreciate your support, thanks again!

Release notes regarding Alpha4 will be posted here: http://www.ubuntu.com/testing/ . Also, specific changes to the kernel can be seen here: https://launchpad.net/ubuntu/+source/linux/ . I now realize me asking you to test via the LiveCD doesn't make any sense :) Would you have spare room and an extra partition to test installing? I can give you instructions on how to manually install the Hardy kernel on your Gutsy installation but I'd almost prefer you not messing with your existing working setup. Hope that helps. Thanks.

Leann,

Thanks for your follow up: I appreciate the links and your candor.
Compliments to your support for this issue! Off the record, I have
supported Linux, via tech support and, currently, engineering support
for a hardware vendor off and on since 1999.

Installing Gutsy was a very pleasant surprise over previous versions,
not to mention other Linux distributions: most everything that I have
had problems with previously has been handled with aplomb with Gutsy.
Very impressive, keep up the good work. I find myself with almost
nothing but compliments and recommendations for this distribution.

Still there are pointy edges to put out a newbie's eye (or at least make
them blink a lot), which is why I decided to update the listed bug.
Easy CDROM/DVD burning is high on the list of things that should not be
a problem out of the box.

In any case, if you can provide any specific reference to fixes in the
kernel or elsewhere I will be happy to test out the new kernel or
packages. Otherwise I'll review the changes and may do a dpgk -i on the
Hardy kernel to see what happens.

Suggestions welcome and thanks again,

James

On Fri, 2008-02-01 at 18:17 +0000, Leann Ogasawara wrote:
> Release notes regarding Alpha4 will be posted here:
> http://www.ubuntu.com/testing/ . Also, specific changes to the kernel
> can be seen here: https://launchpad.net/ubuntu/+source/linux/ . I now
> realize me asking you to test via the LiveCD doesn't make any sense :)
> Would you have spare room and an extra partition to test installing? I
> can give you instructions on how to manually install the Hardy kernel on
> your Gutsy installation but I'd almost prefer you not messing with your
> existing working setup. Hope that helps. Thanks.
>

I can confirm this defect in Gutsy - I am having exactly the same issue. I have noted that it only occurs if I boot the system with a disc in the drive. If I reboot, remove the disc and boot up again, the issue is resolved and I can start using the drive again.

Yes this problem still exists even in Hardy. See my post at http://ubuntuforums.org/showthread.php?p=4933232#post4933232

I have had similar problems with gutsy .But on the same ide, I had another cdrom, after keeping alone the LG cdrom on the IDE it was working perfectly.

However after upgrade to hardy new bad things came
/dev/hdc replaced with /dev/scd0 and looks like some cd do not work very well, empty media !

I will try to hack it.

Best Regards
Steph

A temporary solution :

hdparm -w /dev/xxx

man hdparm:
-w Perform a device reset (DANGEROUS). Do NOT use this option.
It exists for unlikely situations where a reboot might otherwise be
required to get a confused drive back into a useable state.

Is it really save?

I confirm this bug: when its empty, accidentally my DVD-ROM is going mad, and there are messages in dmesg:
Jul 21 00:41:09 ivan kernel: [13682.534352] hda: status error: status=0x58 { DriveReady SeekComplete DataRequest }
Jul 21 00:41:09 ivan kernel: [13682.534362] ide: failed opcode was: unknown
And after hundreds of that messages I can not use DVD-ROM. DVD-ROM locks. When it has CD or DVD inside - that errors do not appear.

With -w, i had some freezes, but not all the time.

I reconfirm this bug in Kubuntu Gutsy kernel version 2.6.22-15 and add an additional data point:

If I boot without the kernel option irqpoll, these error messages don't appear in the kernel log. However, after a while, the CDROM drive stops responding anyway, and the USB system dies for some reason.

So I have to boot with the kernel option irqpoll, which causes these messages to appear. If I execute sudo hdparm -w -d 0 /dev/hda, then these messages temporarily stop and I can use the CDROM drive for a brief period of time.

uname -a:
Linux kpas1 2.6.22-15-generic #1 SMP Fri Jul 11 18:56:36 UTC 2008 x86_64 GNU/Linux

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

The 18 month support period for Gutsy Gibbon 7.10 has reached its end of life -
http://www.ubuntu.com/news/ubuntu-7.10-eol . As a result, we are closing the
linux-source-2.6.22 kernel task. It would be helpful if you could test the
new Jaunty Jackalope 9.04 release and confirm if this issue remains -
http://www.ubuntu.com/getubuntu/releasenotes/904overview. If the issue still exists with the Jaunty
release, please update this report by changing the Status of the "linux (Ubuntu)"
task from "Incomplete" to "New". Also please be sure to run the command below
which will automatically gather and attach updated debug information to this
report. Thanks in advance.

apport-collect -p linux-image-2.6.28-11-generic 126898

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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