Ubuntu
linux package

[Nvidia GF117M] 10de:1140 3D Controller disapear after reboot

Bug #1316095 reported by Yung Shen on 2014-05-05

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Won't Fix	High	Alberto Milone
	nvidia-prime (Ubuntu)	Invalid	Undecided	Alberto Milone

Bug Description

Unable to switch back to nvidia graphic chip after reboot. Switching graphics does not requires reboot, but it does cause issue when user had to reboot for some reason, and will not able to use nvidia graphic until reboot.

Step to reproduce: Switch to intel integrated graphic driver first if you were not,
open nvidia settings from dash or use following command:
sudo prime-select intel && sudo reboot now

Expected result: Able to switch back to nvidia graphic chip using nvidia settings.

Actuall result: unable to swich back to nvidia driver, the 3D controller disapeared in pci list. nvidia-settings will give you empty warning prompt, checking from console gives you unkown result:
sudo prime-select query
unknown

WORKAROUND: Shutdown the system then turn on, the 3D controller will be back.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1750 F.... pulseaudio
CRDA:
country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon May 5 07:02:04 2014
HibernationDevice: RESUME=UUID=c19bacd6-a604-4c9b-9a21-5d0a2d9cef5c
InstallationDate: Installed on 2014-04-29 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Vostro 5460
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=15cbb6aa-65e8-4596-be71-2ff7431000be ro rootdelay=60 quiet splash initcall_debug
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: TIE3C2
dmi.board.vendor: Dell Inc.
dmi.board.version: X00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd09/04/2013:svnDellInc.:pnVostro5460:pvr:rvnDellInc.:rnTIE3C2:rvrX00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Vostro 5460
dmi.sys.vendor: Dell Inc.

See original description

Tags:

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-05:

AlsaInfo.txt Edit (30.7 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (131.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (512 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (505 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.1 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (17.2 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (128.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (304.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (951.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-05-05: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-05:

syslog - switch to intel driver and reboot Edit (2.7 MiB, text/plain)

description:

updated

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-05-05:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc4-utopic/

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Yung Shen (kaxing) on 2014-05-06

tags:

added: kernel-bug-exists-upstream

Ara Pulido (ara) on 2014-05-07

tags:

added: blocks-hwcert-enablement

Yung Shen (kaxing) on 2014-05-07

Changed in nvidia-prime (Ubuntu):
assignee:	nobody → Alberto Milone (albertomilone)

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-07:

This is a regression in the kernel I'm working on (we have a private report about it too)

Changed in linux (Ubuntu):
status:	Confirmed → In Progress
assignee:	nobody → Alberto Milone (albertomilone)
importance:	Medium → High
Changed in nvidia-prime (Ubuntu):
status:	New → Invalid

penalvch (penalvch) on 2014-05-10

tags:	added: latest-bios-a07 regression-potential
tags:	added: needs-bisect regression-release removed: regression-potential
description:	updated
tags:	added: kernel-bug-exists-upstream-3.15-rc4 removed: kernel-bug-exists-upstream

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-13:

Actually, the regression I mentioned turned out to be only a false positive.

I can't reproduce the problem on my system, therefore I'll need your help to debug the problem.

1) Please enable nvidia and reboot.

2) Then switch to intel, reboot, and attach the following files:
a) output of dmesg
b) /var/log/gpu-manager.log

3) Finally switch back to nvidia and log out (to reproduce the issue), and attach the following files:
a) output of dmesg
b) /var/log/gpu-manager.log
c) the output of "update-alternatives --display x86_64-linux-gnu_gl_conf"
d) /var/log/Xorg.0.log

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-14:

steps.logs.tar.xz Edit (107.5 KiB, application/octet-stream)

Hello Alberto,

I cannot follow your steps from 2 to 3, since 3D controller will disappear, it is not able to switch back to nvidia.

In between step 2 and 3, I have to shutdown the system first in order to bring back nvidia controller.

My steps:

1. Enable nvidia driver then reboot

2. Switching to intel then reboot

3. Shutdown the system (because nvidia controller is missing)

4. Switch back to nvidia, prime-select nvidia && logout

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-14:

I think this is a system specific issue (it depends on the BIOS). Quoting Bbswitch's documentation:

On some machines, turning off the card is permanent and the card does not reappear on subsequents reboots, which can result into the screen staying black all the time, including the BIOS screen. If it occurs, first try to shutdown, unplug power cord, remove battery, wait 30s, then put everything back in and boot. If it's not solved, then the solution is to reset the BIOS to factory settings. Before executing bbswitch for the first time, it is therefore recommended to take note of the full key sequence in the BIOS to do a reset.

source: https://github.com/Bumblebee-Project/bbswitch

On shutdown bbswitch is unloaded and should switch the discrete card back on, but apparently this doesn't work on this specific system.

Changed in linux (Ubuntu):
status:	In Progress → Won't Fix

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[Nvidia GF117M] 10de:1140 3D Controller disapear after reboot

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