[TOPBLOCKER] [emergency call] active call panel not displayed when phone locked

Bug #1378872 reported by Bill Filler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu UX
Fix Released
Critical
Olga Kemmet
dialer-app
Invalid
Critical
Unassigned
unity8 (Ubuntu)
Fix Released
Critical
Michael Terry
unity8 (Ubuntu RTM)
Fix Released
Critical
Unassigned

Bug Description

rtm build 88 on krillin

Steps to reproduce:
1) lock phone (with passcode enabled)
2) call phone
3) answer call
4) dialer is displayed (in limited mode as phone is locked)
5) press back button in dialer header so that phone can be unlocked while on the call
6) greeter is displayed
7) now try to get back to active call

Expected results:
- the active call panel should be displayed on the greeter screen to allow user to go directly back to the call without having to unlock the phone

Actual results:
- the active call panel is not displayed. The only way to get back to the active call is to unlock the phone (or press the emergency call button), neither which is obvious

Related branches

Revision history for this message
Bill Filler (bfiller) wrote :

marking as critical because the user may think they've hung up the call when pressing the back button and not know how to get back to it.

tags: added: rtm14
Changed in unity8 (Ubuntu):
importance: Undecided → Critical
Changed in dialer-app:
importance: Undecided → Critical
kevin gunn (kgunn72)
Changed in unity8 (Ubuntu):
assignee: nobody → Michael Terry (mterry)
tags: added: touch-2014-10-16
Revision history for this message
Tiago Salem Herrmann (tiagosh) wrote :

Also, I believe the "Emergency Call" label at the bottom should be renamed to something like "Return to call" when there is any active call (callManager.hasCalls property should be enough for that).

Revision history for this message
Michael Terry (mterry) wrote :

I opened an ubuntu-ux task for the label wording question. Though I'm happy to go with "Return to Call" for now

Revision history for this message
Michael Terry (mterry) wrote :

This *should* be all doable inside unity8, so closing dialer-app task for now.

Changed in dialer-app:
status: New → Invalid
Revision history for this message
Olga Kemmet (olga-kemmet) wrote : Re: [emergency call] active call panel not displayed when phone locked

Bill's desired resolution is correct, the active call panel over indicators should appear. Tapping on it should redirect user to the active call. The "Return to call" label on the greeter itself, is a good addition.

Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
status: New → Fix Committed
importance: Undecided → Critical
summary: - active call panel not displayed when phone locked
+ [emergency call] active call panel not displayed when phone locked
Revision history for this message
Olli Ries (ories) wrote :

not a target for 10/16, moving to 10/23

tags: added: touch-2014-10-23
removed: touch-2014-10-16
Michał Sawicz (saviq)
Changed in unity8 (Ubuntu):
status: New → In Progress
kevin gunn (kgunn72)
tags: added: touch-2014-10-30
removed: touch-2014-10-23
kevin gunn (kgunn72)
Changed in unity8 (Ubuntu RTM):
importance: Undecided → Critical
status: New → In Progress
summary: - [emergency call] active call panel not displayed when phone locked
+ [TOPBLOCKER] [emergency call] active call panel not displayed when phone
+ locked
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.01+15.04.20141030~rtm-0ubuntu1

---------------
unity8 (8.01+15.04.20141030~rtm-0ubuntu1) 14.09; urgency=medium

  [ Michael Terry ]
  * Provide 'passphrase' as a field of Components.Lockscreen
  * Fix a race between Qml loading and DBus registration that caused
    problems when jenkins tried to unlock the phone.
  * Set domain explicitly for the Dialogs component because the welcome
    wizard wants to import it. (LP: #1381731)
  * When greeter or lockscreen has focus, show active call panel. (LP:
    #1378872)

  [ Ted Gould ]
  * Set the default OOM score for the dash (LP: #1379786)

  [ Michał Sawicz ]
  * Revert lp:~unity-team/unity8/flickables-speed-workaround to avoid
    risk in RTM.
  * Updated behaviour for zoomable image, workaround for sourcesize (LP:
    #1333187)

  [ Michael Frey ]
  * Added a check for Proximity to determine if we show the lock screen.
    (LP: #1378012)

  [ Ying-Chun Liu ]
  * Add non-interactive code into GenericScopeView. (LP: #1384441)

  [ Mirco Müller ]
  * Also use modal nature of snap-decision notifications when
    greeter/lockscreen is shown. This fixes LP: #1378827. (LP: #1378827)

  [ Michael Zanetti ]
  * Make the launcher update on dconf changes (LP: #1376707)
  * exit spread on background tap (LP: #1368261)
  * Use an index instead of a scope id in DashCommunicator (LP:
    #1376044)

  [ Andrea Cimitan ]
  * Updated behaviour for zoomable image, workaround for sourcesize (LP:
    #1333187)

  [ Daniel d'Andrada ]
  * Make TouchGate synthesize QMouseEvents for mouse-based target items
  * Don't specify a distanceThreshold as it conflicts with
    hintDisplacment
 -- Ubuntu daily release <email address hidden> Thu, 30 Oct 2014 21:43:42 +0000

Changed in unity8 (Ubuntu RTM):
status: In Progress → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.01+15.04.20141030-0ubuntu1

---------------
unity8 (8.01+15.04.20141030-0ubuntu1) vivid; urgency=medium

  [ Michael Terry ]
  * Provide 'passphrase' as a field of Components.Lockscreen
  * Fix a race between Qml loading and DBus registration that caused
    problems when jenkins tried to unlock the phone.
  * Set domain explicitly for the Dialogs component because the welcome
    wizard wants to import it. (LP: #1381731)
  * When greeter or lockscreen has focus, show active call panel. (LP:
    #1378872)

  [ Ted Gould ]
  * Set the default OOM score for the dash (LP: #1379786)

  [ Michał Sawicz ]
  * Revert lp:~unity-team/unity8/flickables-speed-workaround to avoid
    risk in RTM.
  * Updated behaviour for zoomable image, workaround for sourcesize (LP:
    #1333187)

  [ Michael Frey ]
  * Added a check for Proximity to determine if we show the lock screen.
    (LP: #1378012)

  [ Ying-Chun Liu ]
  * Add non-interactive code into GenericScopeView. (LP: #1384441)

  [ Mirco Müller ]
  * Also use modal nature of snap-decision notifications when
    greeter/lockscreen is shown. This fixes LP: #1378827. (LP: #1378827)

  [ Michael Zanetti ]
  * Make the launcher update on dconf changes (LP: #1376707)
  * exit spread on background tap (LP: #1368261)
  * Use an index instead of a scope id in DashCommunicator (LP:
    #1376044)

  [ Andrea Cimitan ]
  * Updated behaviour for zoomable image, workaround for sourcesize (LP:
    #1333187)

  [ Daniel d'Andrada ]
  * Make TouchGate synthesize QMouseEvents for mouse-based target items
  * Don't specify a distanceThreshold as it conflicts with
    hintDisplacment
 -- Ubuntu daily release <email address hidden> Thu, 30 Oct 2014 21:43:42 +0000

Changed in unity8 (Ubuntu):
status: In Progress → Fix Released
Changed in ubuntu-ux:
status: Fix Committed → Fix Released
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