ACER TravelMate 8204 WLMI: suspend/hibernate does not power off the laptop

Bug #146397 reported by Laurent Bonnaud
6
Affects Status Importance Assigned to Milestone
linux-source-2.6.22 (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Hi,

I use an ACER TravelMate 8204 WLMi laptop. With feisty suspend did not work (but did power off the machine), and hibernate did work almost every time. Since I upgraded to gutsy, both suspend and hibernate show the following incorrect behavior:

 - there is some disk activity (probably scripts from /etc/acpi/ executing)
 - the screen changes to a text-mode virtual terminal
 - then nothing: the screen remains on (black with a blinking cursor) and the fan is still spinning

Then the magic Sysreq key (Alt-Syst-b) does not work and the only way to turn the machine off is to press the power button for several seconds.

I am using the latest kernel version from gutsy:

$ uname -a
Linux vougeot 2.6.22-12-rt #1 SMP PREEMPT RT Sun Sep 23 20:27:57 GMT 2007 i686 GNU/Linux

$ cat /proc/version
Linux version 2.6.22-12-rt (buildd@vernadsky) (gcc version 4.1.3 20070831 (prerelease) (Ubuntu 4.1.2-16ubuntu1)) #1 SMP PREEMPT RT Sun Sep 23 20:27:57 GMT 2007

and the machine has an up to date BIOS from ACER. I will later attach information requested in
https://wiki.ubuntu.com/DebuggingACPI

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Laurent Bonnaud (laurent-bonnaud) wrote :
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Laurent Bonnaud (laurent-bonnaud) wrote :
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Laurent Bonnaud (laurent-bonnaud) wrote :
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Laurent Bonnaud (laurent-bonnaud) wrote :
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Laurent Bonnaud (laurent-bonnaud) wrote :

I tried again with kernel 2.6.22-13:

$ uname -a
Linux vougeot 2.6.22-13-generic #1 SMP Thu Oct 4 17:18:44 GMT 2007 i686 GNU/Linux

Results are slightly different but neither suspend nor hibernate does power off the laptop:

 - suspend locks the screen and then nothing happens. Il can unlock the screen and continue to use the laptop.

 - hibernate behavior is still the same as in kernel 2.6.22-12. I have attached a new kern.log with a hibernate attempt.

Revision history for this message
Tony Mancill (tmancill) wrote : same issue with Acer Aspire 5102WLMi: suspend/hibernate does not power off the laptop

I'm getting very similar behavior with on an Acer Aspire 5102. The laptop never actually powers down. Prior to loading Ubuntu, this system could suspend to RAM and hibernate to disk with no issues (that was running Debian sid).

Revision history for this message
Laurent Bonnaud (laurent-bonnaud) wrote :

The problems remains with this kernel version:

Linux vougeot 2.6.22-14-generic #1 SMP Wed Oct 10 06:00:47 GMT 2007 i686 GNU/Linux

Changed in linux-source-2.6.22:
status: New → Confirmed
Revision history for this message
Tony Mancill (tmancill) wrote :

Is it possible this is the same as bug 133363 [0], with a fix here [1]? There is a is fix posted there, but I haven't been unable to test it yet due to some other complications. First off, module-assistant thinks that the name of the fglrx drivers source package is "fglrx-kernel-src," when it is actually "fglrx-kernel-source." Secondly, after extracting the sources by hand, the build fails.

[0] https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/133363
[1] http://article.gmane.org/gmane.linux.kernel/589524

Revision history for this message
Laurent Bonnaud (laurent-bonnaud) wrote :

> http://article.gmane.org/gmane.linux.kernel/589524

Thank you for the hint! However it does not solve the problem. This problem is not related to the fglrx kernel module at all. Even if I boot the laptop without the fglrx module, the suspend/hibernate problem is still there. I applied this patch nevertheless because it may be useful to solve resume problems (wake-up from suspend/hibernate) if I ever manage to suspend/hibernate this laptop.

Revision history for this message
Laurent Bonnaud (laurent-bonnaud) wrote :

For the record, this problem still exists with the latest gutsy kernel version:

Linux vougeot 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

ii linux-image-2.6.22-14-generic 2.6.22-14.46 Linux kernel image for version 2.6.22 on x86

Revision history for this message
Tony Mancill (tmancill) wrote : Re: [Bug 146397] Re: ACER TravelMate 8204 WLMI: suspend/hibernate does not power off the laptop

I finally got around to trying this last night as well, using the latest
fglrx available from ATI. It did change the behavior of my system, as it
will now suspend and/or hibernate without just hanging, but when I try to
resume, the system seems to respond, but the screen remains dark and I have
to reboot.

Laurent Bonnaud wrote:
>> http://article.gmane.org/gmane.linux.kernel/589524
>
> Thank you for the hint! However it does not solve the problem. This
> problem is not related to the fglrx kernel module at all. Even if I
> boot the laptop without the fglrx module, the suspend/hibernate problem
> is still there. I applied this patch nevertheless because it may be
> useful to solve resume problems (wake-up from suspend/hibernate) if I
> ever manage to suspend/hibernate this laptop.

Revision history for this message
Kyashan (danielerusso) wrote :

I have the same issues when I try to hibernate my Acer 1694 laptop:the screen remains on black with a blinking cursor and the fan is still spinning...I'm using ubuntu gutsy with last kernel and I installed latest fglrx drivers.Thank you very much for your work!

Revision history for this message
Brian Murray (brian-murray) wrote :

I am assigning this bug to the 'ubuntu-kernel-team' per their bug policy. For future reference you can learn more about their bug policy at https://wiki.ubuntu.com/KernelTeamBugPolicies .

Changed in linux-source-2.6.22:
assignee: nobody → ubuntu-kernel-team
Revision history for this message
Laurent Bonnaud (laurent-bonnaud) wrote :

I installed kernel 2.6.24 from hardy and the problem is fixed:

 - suspend and hibernate do stop the machine
 - resume from hibernate does work
 - resume from suspend does work if I deactivate the fglrx kernel module

Therefore I believe that the problem will be fixed in hardy and I'm closing this bug. Thanks to the Ubuntu kernel team!

Changed in linux-source-2.6.22:
status: Confirmed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

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