Ubuntu
linux package

Live boot fails legacy boot Kubuntu 19.04

Bug #1824669 reported by Darin Miller
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Attempted to Live Boot 2 different legacy Dell laptops (Dell Vostro 1720 and Dell XPS M1530). Boot process hangs on the "Kubuntu 19.04 ....." screen.

Both laptops have NVidia cards, but unsure if NVidia cards have any bearing on the boot.

Both laptops had Kubuntu 18.10 installed and have never had an issue with live booting over the last 10 years.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: syslinux (not installed)
ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6
Uname: Linux 5.0.0-11-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Apr 13 20:56:00 2019
InstallationDate: Installed on 2019-04-14 (0 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190413.1)
SourcePackage: syslinux
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Darin Miller (darinmiller) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1824669

tags: added: iso-testing
Revision history for this message
Darin Miller (darinmiller) wrote :

Journal file of failed boot session:
https://paste.ubuntu.com/p/qThWrdtC65/

Revision history for this message
Łukasz Zemczak (sil2100) wrote :

I wonder if this can be related to LP: #1824670 , what driver are we using at this point? Can we somehow get dmesg output somehow.

Revision history for this message
Darin Miller (darinmiller) wrote :

dmesg output:

https://paste.ubuntu.com/p/hG2xf9g7bs/

If this is not sufficient, let me know what else I can do.

Rik Mills (rikmills)
tags: added: iso-test kubuntuing
removed: iso-testing
tags: added: iso-testing kubuntu
removed: iso-test kubuntuing
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

The system booted, so it's not a syslinux issue. Maybe kernel? I'm unsure, as I didn't see anything obviously wrong (to me) in the attached logs, but the mtrr messages are unusual and warrant some further investigation.

Reassigning to linux.

affects: syslinux (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1824669

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Darin Miller (darinmiller) wrote :

Boot issue fixed with latest release 19.04 candidate (16-04-19). Closing report.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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