Bug #1845898 “Unable to set touchpad Edge Scrolling in Eoan” : Bugs : gnome-control-center package : Ubuntu

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Erick Brunzell (lbsolost) wrote on 2019-09-30:

#1

Dependencies.txt Edit (20.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (881 bytes, text/plain; charset="utf-8")

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Ubuntu QA Website (ubuntuqa) wrote on 2019-10-14:

#2

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1845898

tags:

added: iso-testing

Revision history for this message

Sebastien Bacher (seb128) wrote on 2019-10-14:

#3

Thank you for your bug report. The setting is working fine here, could you remove the synaptic driver, reboot, trigger the issue and attach your 'journalctl -b 0' log to the bug?

Can you also install libinput-tools and run 'sudo libinput-list-devices' before doing the change, after again and one more time after closing the settings?

Changed in gnome-control-center (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Erick Brunzell (lbsolost) wrote on 2019-10-15:

#4

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Sorry for the delay. I performed a fresh install of 20191014 last night, then updated it this AM so we'd be working with an out-of-box experience. After the update and a reboot I opened System Settings > Devices > Mouse & Touchpad and changed Natural Scrolling and Tap-to-click to off while also changing Edge Scrolling to ON.

Opening Test Your Settings indicates that the changes were applied correctly but immediately after closing System Settings the Edge Scrolling setting reverts to off. That can be verified both by the touchpad behavior and reopening the Mouse & Touchpad settings UI. The other settings changes "stick" as they should.

lance@lance-e6400:~$ journalctl -b 0
-- Logs begin at Mon 2019-10-14 22:46:09 CDT, end at Tue 2019-10-15 15:42:44 CDT
Oct 15 15:33:49 lance-e6400 kernel: microcode: microcode updated early to revisi
Oct 15 15:33:49 lance-e6400 kernel: Linux version 5.3.0-18-generic (buildd@lcy01
Oct 15 15:33:49 lance-e6400 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.3.0
Oct 15 15:33:49 lance-e6400 kernel: KERNEL supported cpus:
Oct 15 15:33:49 lance-e6400 kernel: Intel GenuineIntel
Oct 15 15:33:49 lance-e6400 kernel: AMD AuthenticAMD
Oct 15 15:33:49 lance-e6400 kernel: Hygon HygonGenuine
Oct 15 15:33:49 lance-e6400 kernel: Centaur CentaurHauls
Oct 15 15:33:49 lance-e6400 kernel: zhaoxin Shanghai
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x8
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SS
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Enabled xstate features 0x3, contex
Oct 15 15:33:49 lance-e6400 kernel: BIOS-provided physical RAM map:
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x000000000009f000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000dd04d400-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000dd04f400-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000f8000000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fec00000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fed18000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fed20000-0x0000000

For the rest of this I attached a Logitech M317 mouse. Here's the requested output with out-of-box settings:

lance@lance-e6400:~$ sudo libinput list-devices
[sudo] password for lance:
Device: Video Bus
Kernel: /dev/input/event8
Group: 1
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

Device: Power Button
Kernel: /dev/input/event1
Group: 2
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: ...

Sorry for the delay. I performed a fresh install of 20191014 last night, then updated it this AM so we'd be working with an out-of-box experience. After the update and a reboot I opened System Settings > Devices > Mouse & Touchpad and changed Natural Scrolling and Tap-to-click to off while also changing Edge Scrolling to ON.

Opening Test Your Settings indicates that the changes were applied correctly but immediately after closing System Settings the Edge Scrolling setting reverts to off. That can be verified both by the touchpad behavior and reopening the Mouse & Touchpad settings UI. The other settings changes "stick" as they should.

lance@lance-e6400:~$ journalctl -b 0
-- Logs begin at Mon 2019-10-14 22:46:09 CDT, end at Tue 2019-10-15 15:42:44 CDT
Oct 15 15:33:49 lance-e6400 kernel: microcode: microcode updated early to revisi
Oct 15 15:33:49 lance-e6400 kernel: Linux version 5.3.0-18-generic (buildd@lcy01
Oct 15 15:33:49 lance-e6400 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.3.0
Oct 15 15:33:49 lance-e6400 kernel: KERNEL supported cpus:
Oct 15 15:33:49 lance-e6400 kernel:   Intel GenuineIntel
Oct 15 15:33:49 lance-e6400 kernel:   AMD AuthenticAMD
Oct 15 15:33:49 lance-e6400 kernel:   Hygon HygonGenuine
Oct 15 15:33:49 lance-e6400 kernel:   Centaur CentaurHauls
Oct 15 15:33:49 lance-e6400 kernel:   zhaoxin   Shanghai  
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x8
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SS
Oct 15 15:33:49 lance-e6400 kernel: x86/fpu: Enabled xstate features 0x3, contex
Oct 15 15:33:49 lance-e6400 kernel: BIOS-provided physical RAM map:
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x000000000009f000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000dd04d400-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000dd04f400-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000f8000000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fec00000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fed18000-0x0000000
Oct 15 15:33:49 lance-e6400 kernel: BIOS-e820: [mem 0x00000000fed20000-0x0000000
 
For the rest of this I attached a Logitech M317 mouse. Here's the requested output with out-of-box settings:

lance@lance-e6400:~$ sudo libinput list-devices
[sudo] password for lance: 
Device:           Video Bus
Kernel:           /dev/input/event8
Group:            1
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           Power Button
Kernel:           /dev/input/event1
Group:            2
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           Lid Switch
Kernel:           /dev/input/event0
Group:            3
Seat:             seat0, default
Capabilities:     switch
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           Sleep Button
Kernel:           /dev/input/event2
Group:            4
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HID 413c:8157
Kernel:           /dev/input/event4
Group:            5
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HDA Intel Dock Mic
Kernel:           /dev/input/event9
Group:            6
Seat:             seat0, default
Capabilities:     
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HDA Intel Mic
Kernel:           /dev/input/event10
Group:            6
Seat:             seat0, default
Capabilities:     
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HDA Intel Dock Line Out
Kernel:           /dev/input/event11
Group:            6
Seat:             seat0, default
Capabilities:     
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HDA Intel Headphone
Kernel:           /dev/input/event12
Group:            6
Seat:             seat0, default
Capabilities:     
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           HDA Intel HDMI/DP,pcm=3
Kernel:           /dev/input/event13
Group:            6
Seat:             seat0, default
Capabilities:     
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           Logitech M315/M235
Kernel:           /dev/input/event14
Group:            7
Seat:             seat0, default
Capabilities:     pointer 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: disabled
Calibration:      n/a
Scroll methods:   button
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   flat *adaptive
Rotation:         n/a

Device:           Dell WMI hotkeys
Kernel:           /dev/input/event5
Group:            8
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           AT Translated Set 2 keyboard
Kernel:           /dev/input/event3
Group:            9
Seat:             seat0, default
Capabilities:     keyboard 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      n/a
Nat.scrolling:    n/a
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   none
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   n/a
Rotation:         n/a

Device:           AlpsPS/2 ALPS DualPoint TouchPad
Kernel:           /dev/input/event7
Group:            10
Seat:             seat0, default
Size:             73x51mm
Capabilities:     pointer 
Tap-to-click:     disabled
Tap-and-drag:     enabled
Tap drag lock:    disabled
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: enabled
Calibration:      n/a
Scroll methods:   *edge 
Click methods:    none
Disable-w-typing: enabled
Accel profiles:   none
Rotation:         n/a

Device:           AlpsPS/2 ALPS DualPoint Stick
Kernel:           /dev/input/event6
Group:            10
Seat:             seat0, default
Capabilities:     pointer 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: disabled
Calibration:      n/a
Scroll methods:   *button
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   flat *adaptive
Rotation:         n/a
 
This one is after applying the changes desired but leaving System Settings open and verifying that the changes work as expected using the test settings UI: