PCI/internal sound card not detected on ubuntu focal

Bug #1880571 reported by Moritz Ringler
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Invalid
Undecided
Unassigned
linux (Ubuntu)
Confirmed
Undecided
Unassigned
pulseaudio (Ubuntu)
Invalid
Undecided
Unassigned
timidity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After booting the system the internal laptop speakers and the internal microphone are sometimes not detected, pavucontrol only shows a "Dummy Output".
They were working fine under ubuntu 18.04, stopped working after upgrading to 19.10 and are still not working under 20.04.
HDMI sound output also does not work when the internal sound output does not work, USB sound output works.
The internal speakers and microphone are nearly always detected after running
pulseaudio -k && sudo alsa force-reload

lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04

5.4.0-31-generic #35-Ubuntu

@Hui Wang asked me to report this as a new bug in https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1864061/comments/64
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: timidity 1144 F.... timidity
 /dev/snd/pcmC0D0p: timidity 1144 F...m timidity
 /dev/snd/seq: timidity 1144 F.... timidity
 /dev/snd/timer: timidity 1144 f.... timidity
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
HibernationDevice: RESUME=UUID=aeba982d-83c5-4cbf-83ca-f98664866381
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp.
 Bus 001 Device 002: ID 058f:3822 Alcor Micro Corp. HD Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TUXEDO Computers TUXEDO InfinityBook 14v1
Package: pulseaudio 1:13.99.1-1ubuntu3.2
PackageArchitecture: amd64
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=efdd2912-a6af-4acf-a006-5d3e7fb3462b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-31-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-05-09 (16 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 09/30/2016
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 18.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: X35
dmi.board.vendor: TUXEDO Computers
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: X35
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr18.13:bd09/30/2016:svnTUXEDOComputers:pnTUXEDOInfinityBook14v1:pvrTBDbyOEM:rvnTUXEDOComputers:rnX35:rvrType2-BoardVersion:cvnX35:ct10:cvrChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: TUXEDO InfinityBook 14v1
dmi.product.sku: Type1Sku0
dmi.product.version: TBD by OEM
dmi.sys.vendor: TUXEDO Computers

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : CRDA.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : Dependencies.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : IwConfig.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : Lspci.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : Lspci-vt.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : Lsusb-t.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : Lsusb-v.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : ProcEnviron.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : ProcModules.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : RfKill.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : UdevDb.txt

apport information

Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote :

I had thought that appending
options snd-hda-intel dmic_detect=0
to /etc/modprobe.d/alsa-base.conf
had fixed the problem. But the problem has since reappeared.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Moritz Ringler (j-ubuntuone-k) wrote :

Seeing 'timidity' in the data collected by apport I have just uninstalled timidity. This has immediately restored the availability of the sound output. Also after rebooting, sound output is working again (I have since rebooted twice).

Changed in alsa-driver (Ubuntu):
status: New → Invalid
Changed in pulseaudio (Ubuntu):
status: New → Invalid
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1793640, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

no longer affects: ubuntu
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in timidity (Ubuntu):
status: New → Confirmed
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