no eject media message after install xubuntu

Note: I've filed this before (had it occur many times in recent cycles; always on this box with these screens) but couldn't find duplicate to file as sorry.

I can't apport-collect from installed system (no casper package installed)

apport information

apport information

apport information

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1925314

Testing Xubuntu Impish daily 20210907

No eject media message after install - cursor blinks in upper right hand corner - press enter and system reboots -

possible duplicate with bug 1942829 ?

Status changed to 'Confirmed' because the bug affects multiple users.

Testing Xubuntu Impish daily iso 20210907

No eject media message after install - cursor blinks in upper left hand corner - press enter and system reboots.

Boxes tested -
1.InWin BL641 i5-10400,32GB,Intel UHD Graphics 630,Ethernet,Intel 660p 512GB M.2 NVMe hd in VirtBox
2. AWOW NY41 – Int.Cel. J4125, 8GB, 128GB SSD,Intel UHD Graphics 600Dual Band WiFi,Ethernet,BT5.1

Possible duplicate with bug 1942829

Discussions with Leó Kolbeinsson (@leok) on #lubuntu-devel has made a new Lubuntu impish install bug marked duplicate of this.

- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

Lubuntu impish daily QA-test install to
- sony vaio svp112a1cw (i5-9400u, 4gb, intel haswell-ULT)
testcase: full disk, encryption, uEFI, internet, swap

on hitting ENTER on calamares completion... this box just went BLACK SCREEN & sat there...

this could be disconcerting for a end-user - do I wait etc...

I know about this issue, yet was still somewhat confused when the screen went & stayed black (no feedback).

Black screen needs to be documented in release notes if still impacting at release time..

Lubuntu impish daily install on
- dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)

on hotting enter; this box gets to Lubuntu plymouth screen & just freezes.. The logo just stops twirling at a point. same effect as prior comment (#11) but not a black screen.

a enter key fixes it still.

Has anybody tested this with an Ubuntu impish image?

@brian-murray

I tested Ubuntu Impish image from 20210908 and did not get the bug error.

Another tester reported the problem but filed no report -

see his comments here:

http://iso.qa.ubuntu.com/qatracker/milestones/424/builds/236423/testcases/1300/results

It can be found in the impish bug report (http://bugs.launchpad.net/bugs/1942829) that was marked duplicate of this one ;

http://iso.qa.ubuntu.com/qatracker/reports/bugs/1942829

I'll endeavour to re-test Ubuntu ISO

On Thu, Sep 09, 2021 at 04:40:38PM -0000, Brian Murray wrote:
> Has anybody tested this with an Ubuntu impish image?

Yeah, I just installed a laptop with today's ISO and I didn't get the
message.

--
Iain Lane [ <email address hidden> ]
Debian Developer [ <email address hidden> ]
Ubuntu Developer [ <email address hidden> ]

Ubuntu impish daily QA-test (live) on
- dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)

power off (at menu)
@10:30 (AEST) plymouth appeared in shutting down; will give it 10 mins
@10:36 the ubuntu logo is @ top, ubuntuTM at bottom and still circling... with lubuntu the circling freezes..
@ 10:40 still no message but now 10 mins pressed ENTER and box shutdown.

(this was last box I experienced issue on with Lubuntu (comment #11) last night

Like test (only I waited 5 mins instead of 10) on
- sony vaio svp112a1cw (i5-9400u, 4gb, intel haswell-ULT)

I only waited 5 mins this time, got to VAIO (oem logo) somewhat-top; circling plymouth with ubuntuTM at bottom & sits there. shuts down when I hit enter

Another same result on (5 mins again)
- hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
@ 10:57 the plymouth was on screen...(ie. shutdown started)
@ 11:02 pressed enter.. ubuntu logo centre-upper; spinning twirly with ubuntuTM bottom centered just like other boxes.. box shutdown on enter

identically stuck on plymouth on shutdown; endless twirly on
- dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
- lenovo thinkpad x201 (i5-m520, 4gb, i915)

Just a quick confirm to comment # 17

Tested 2 dell optiplex machines in live session Ubuntu Impish daily iso

1. Dell [ Optiplex] MT 7040, i7-6700,32 GB, Intel HD Graphics 530,Intel i219-LM GB Ethernet, M.2 256GB SATA SSD

2.Dell [ Optiplex] MT 7060, i7-8700, 32 GB, Intel HD Graphics 630, Intel i219 GB Ethernet, Samsung NVMe 256GB hd

Same results with tehese boxes - stuck on shutdown - press enter and the machines shut down.

@brian-murray

This maybe of interest -

Tested Kubuntu Impish daily 10-09-2021 and no bug -
then tested Xubuntu Impish daily 10-092021 same machines and the bug was present.

Status changed to 'Confirmed' because the bug affects multiple users.

I am not getting the shutdown/eject in live in today's Lubuntu build, in either of my two normal test-cases.

This is being tracked in bug 1942987.

I think there were *multiple* causes of this kind of bug..

Up to plymouth 0.9.5git20210323-0ubuntu1 it lacked robust shutdown support. That was fixed in 0.9.5git20210406-0ubuntu1 but the new version also introduced bug 1942987.

I think we should track this in bug 1942987 and only worry if it still doesn't work after that is fixed.