Unable to configure 3 monitors

Bug #1998982 reported by Brian Murray
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

I recently purchased a portable USB monitor and decided to connect it to my desktop system as a 3rd monitor. For a couple of hours I was able to setup all three monitors as "joined displays" however at one point when the new monitor started powering on it would mirror one of the other two displays. Additionally, it was quite difficult to move the mouse from either of the mirrored displays to the other one. I'll attach a screenshot of how the displays section of gnome-control-center looks.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: gnome-control-center 1:43.0-1ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
Uname: Linux 5.19.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 6 17:05:42 2022
InstallationDate: Installed on 2018-08-10 (1579 days ago)
InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to kinetic on 2022-12-02 (4 days ago)
modified.conffile..etc.apport.crashdb.conf: [modified]
mtime.conffile..etc.apport.crashdb.conf: 2022-04-25T14:01:05.604406

Revision history for this message
Brian Murray (brian-murray) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Screenshot of the display settings.

tags: added: rls-kk-incoming
Revision history for this message
Brian Murray (brian-murray) wrote :

I switched the ports to which the different monitors were connected and this is no longer an issue. When reporting the bug I had one of the Dell monitors connected via display port and the rest via HDMI. This is not an issue when I have the Beihai (portable) monitor hooked up via display port and the Dells via HDMI.

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