Ubuntu
hplip package

HPLIP fails to scan on Ubuntu 8.04

Bug #225332 reported by PetaZeta
4
Affects Status Importance Assigned to Milestone
HPLIP
Invalid
Undecided
Unassigned
hplip (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After upgrading Ubunto to 8.04 (from 7.xx), HP Deskjet F4180 printer keeps failing to scan.
It did normally using the previous 7.xx Ubuntu version.

I use the HPLIP software v2.8.2 (device admin version 11.0). Attached is the snapshot with the error messages (in spanish, saying: "Error while opening device: 'hpaio:/usb...'. Device I/O Error")

Revision history for this message
PetaZeta (vamosaver) wrote :
Revision history for this message
PetaZeta (vamosaver) wrote :

Attached is a snapshot of a message previous to the error message

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) wrote :

Please run groups and post the output.

Aaron

Revision history for this message
jan (jan-ubuntu-h-i-s) wrote :

Check logging, if there is a relation to
https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/218921

Pascal De Vuyst (pascal-devuyst)
Changed in hplip:
status: New → Incomplete
Aaron Albright (albrigha-deactivatedaccount)
Changed in hplip:
status: New → Invalid
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in hplip (Ubuntu):
status: Incomplete → Invalid
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