PA Sound Preferences mutes Front speaker volume by default

Bug #316199 reported by Sam H
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Binary package hint: pulseaudio

On Jaunty Alpha, PulseAudio's Sound Preferences applet has the "Front" speaker volume set to MUTE by default.

This is not desired behaviour as a large number of users depend on their front speaker volume being unmuted in order to hear audio. For such users, the current default setting prevents audio from being heard, leading users to believe that their sound system is broken.

See forum thread: http://ubuntuforums.org/showthread.php?t=1036868

A workaround for this is to (Gnome):
1. Right-click on Sound Preferences applet icon (usually located on the far-right of the top panel).
2. Select Preferences.
3. In the pop-up window, select Front, and click Close.
4. Left-cick on Sound Preferences applet icon.
5. Set volume to other than mute.

Revision history for this message
Veovis (masterkedri) wrote :

I would agree, unmute front by default. It took me a little while torealise that was my sound problem as I had a second PC to use.

Revision history for this message
Daniel T Chen (crimsun) wrote :

The current jaunty pulseaudio package prefers mixer elements with selection and volume. Can you reproduce on current daily-live?

Changed in pulseaudio:
importance: Undecided → Wishlist
status: New → Incomplete
Revision history for this message
Sam H (samjh) wrote :

Daniel,

I don't understand your post. Do you mean that the volume control is supposed to be like the old one with individual channel controls, or the newer "simplified" version? I've attached a screenshot of the volume sound preferences applet on my up-to-date system.

Revision history for this message
anagor (anagor) wrote :

Could someone please explain why this bug filed as incomplete with importance of whishlist?

I'm using a jaunty 64bit on a laptop, this laptop have only front speakers, nothing else, before the change to the new simplified volume Volume Applet, I was using the master channel to control the global volume setting, while the front channel volume was set to 90%.
After this change to simplified volume applet, the front channel volume is set to 0, which prevents me from hearing sounds.
Changing the preferences of Volume applet, so it will control the Front channels doesn't help that much, because the volume setting of front channels is not restored after restart, so I have to change it manually each time.
Also the shortcut keys on my laptop still controls the Master volume channel, and the slider in "Sound Preferences" (the one that shown in samjh's screenshot in the post above) also controls Master channel.

So I think that the Front channel volume setting at least should be restored to the previous setting after restart, so the user can set it once as he sees fit and use the master channel to control the overall volume.

Thanks a lot :)
Mark

Revision history for this message
Sam H (samjh) wrote :

Well, I'm not happy with the status and importance either. However, Daniel T Chen is a member of the audio integration team, so I presume he has better judgement than me.

It certainly is not a "Wishlist". The behaviour is definitely not normal in comparison with current and previous Ubuntu and Debian releases.

It certainly isn't "Incomplete". My Jaunty system is less than 24 hours old, so unless changes have been built into today's LiveCD or uploaded into the Jaunty repos, the behaviour I and others have been experiencing is current and not the result of an outdated package or configuration.

Revision history for this message
Sam H (samjh) wrote :

In my last post "changes" in the final paragraph mean changes to the Sound Preferences code or default configuration.

I hope this isn't going to be another bug relegated to the final hours prior to RC or final release, or even worse... never fixed.

Revision history for this message
Jamie Strandboge (jdstrand) wrote :

I'm seeing this too on my desktop. Due to another previous bug I became familiar with the difference between 'Front', 'Master', 'PCM", etc, and learned that after an update if my sound was gone, I needed to check the 'Front' volume again. With the new simpler volume control settings, finding where to change the various levels was not discoverable (even alamixer shows just one device now). If we are going to simplify the mixer settings (a good idea-- there is no reason why I should have to know the differences between Master, PCM and Front, I just want volume up and down :), we need to make sure that the correct defaults are chosen (eg mute Front, don't mute Front). If this isn't already being done, can this be solved in some way programatically?

Revision history for this message
Daniel T Chen (crimsun) wrote :

(Anyone can set Status, BTW, so please don't block on me, as I have only intermittent Internet access at work. The status was set to Incomplete, because I'm seeking feedback. The symptom, however, is confirmed, so I've set the status appropriately. The importance is set to Low, because there is an extant workaround.)

samjh, I was not referring to the GUI. I was referring to the actual mixer control code in pulseaudio (see http://bazaar.launchpad.net/~ubuntu-core-dev/pulseaudio/ubuntu/annotate/32?file_id=0028_prefer_mixer_co-20090109000236-vgz3cx55d7bjrvf8-1).

Yes, the UI changes arguably constitute a regression from intrepid. Hence, I'm asking for testers of the current daily-live cd (http://cdimage.ubuntu.com/daily-live/current/) to see if the symptom is reproducible in a default boot into the live cd desktop.

Changed in pulseaudio:
importance: Wishlist → Low
status: Incomplete → Confirmed
Revision history for this message
Sam H (samjh) wrote :

Thanks for the update, Daniel.

I don't have enough download quota for another CD, as I'm testing this week's Lenny build as well and that download has taken up nearly all of my quota. Hopefully someone else can provide the information you seek. If it assists your team, I installed Jaunty roughly 32 hours ago and do not recall any pulseaudio-related updates since then (though I could have just missed seeing them).

Could you describe what the code changes actually do?

PS: I do appreciate the difficulty of volunteering one's time to do development. Please do not take my previous posts as expressing disrespect or becoming unappreciative of your commitment. This goes for all devs, testers, and supporting personnel.

Revision history for this message
Roderic Jones (rodericj) wrote :

I have had a problem with sound in Jaunty alpha 3. There is no sound on installation of both the 32 bit and 64 versions. I have an Audigy Card and the motherboard sound is turned off in the BIOS. Trying the suggestions above made no difference. The solution was to install gnome-alsamixer. On the bottom panel both "Audigy Analog/Digital Output Jack" and "External amplifier" were checked. By unchecking "Audigy Analog/Digital Output Jack" leaving only "External amplifier" checked - sound works OK.

I installed the 64 bit version of Jaunty this morning and the first udates included ALSA-utils. Perhaps this needs looking at.

Revision history for this message
maddie (supereggx) wrote :

i have just installed jaunty on my HP ProBook 4411s, using a Wubi set-up under Windows 7 RTM.

i googled a lot and found the thread mentions at the first post, and i have the same sound chip as the thread have mentioned.

now i see that you can solve this problem with setting the "Front" volume to above 0, but the problem now i'm having is my mixer doesn't seem to have the "Front" option for me to switch on the Front mixer. i do find a switch for Front and Headphone, but it doesn't seem to help. (the Headphone switch works however..)

i can hear sounds with headphones plugged in, but not the speakers.

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