sound only through headphones intel audio in Jaunty

Bug #349633 reported by Michael Brown
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have same problem: the sound only comes out from headphones, a problem that I never had before 9.04 (even with 9.04RC)
My sound card is: SigmaTel STAC9200

affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
panton41 (panton41) wrote :

colinritter@Raoul-Duke:~$ cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf4600000 irq 22
colinritter@Raoul-Duke:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
colinritter@Raoul-Duke:~$ aplay /usr/share/sounds/alsa/Noise.wav
Playing WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
colinritter@Raoul-Duke:~$ lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
colinritter@Raoul-Duke:~$

I've tried updating ALSA to 1.0.19 and several different model number as per a forum here, but with no luck. Everything is turned up and nothing is muted.

The specific sound chip is IDT 92HD71B8X and it worked under Hardy and Intrepid.

Revision history for this message
Michael Brown (michaelbrown2009) wrote :

I dont think i mentioned it already but mine also worked under Hardy and Intrepid.

Luke Yelavich (themuso)
affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Changed in alsa-driver (Ubuntu):
assignee: nobody → ubuntu-audio
Revision history for this message
Zorael (zorael) wrote :

Have you tried manually passing a model to the driver?

See http://ubuntuforums.org/showthread.php?p=5017453#post5017453.

Revision history for this message
James Lewis (james-fsck) wrote :

I'm seeing the identical issue on 9.04rc (installed from repo as upgrade to 8.10 on 17 Apr), hope this can be identified as this is a IBM laptop, so I guess it's a common platform. Lenovo T61p.

It was working in Intrepid prior to upgrade.. You can switch the headphones on/off in the mixer switches, but the speakers behave as if disabled.

james@hardline:~/Desktop$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
james@hardline:~/Desktop$ more /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfe220000 irq 17

Revision history for this message
James Lewis (james-fsck) wrote :

Added the model "thinkpad" as suggested for a T61, but no change.

Revision history for this message
James Lewis (james-fsck) wrote :

WORKAROUND

Also tried model "lenovo" on the offchance as suggested (also in /usr/share/doc/alsa-base/driver/ALSA-Configuration.txt.gz) for other model laptops.

This worked!

The T61 model is listed in this file specifically as model "thinkpad"... perhaps this is the source of the issue.

Revision history for this message
Michael Brown (michaelbrown2009) wrote :

would that work with a hp dv5-1233se but instead of lenovo put HP?

Revision history for this message
James Lewis (james-fsck) wrote :

You need to run aplay -l, so you can see which model of audio device you have, ie "AD198x" or "ALC260" etc... then look therough the file listed above (copy it to your home directory and uncompress it if you're not familiar with zcat/more)... find the section for the device you have, and look at all the options.... try them 1 by one if you have to I guess.

Revision history for this message
Michael Brown (michaelbrown2009) wrote :

do i need to restart after trying each?

Revision history for this message
James Lewis (james-fsck) wrote :

I hope this bug is fixed, since it seems to affect a lot of machines, now also observed on my HP/Compaq Mini 702EA.

fred_t (fredtavan)
description: updated
Revision history for this message
Michael Brown (michaelbrown2009) wrote :

if you are using a dv5 laptop you can enter at the end of the specified file earlier:

options snd-hda-intel model=hp-dv5

Changed in linux (Ubuntu):
assignee: Ubuntu Audio Team (ubuntu-audio) → nobody
Revision history for this message
B3Nji (ben-trum4n) wrote :

I can confirm I also have this issue with Compaq Mini 702EA.

Revision history for this message
Kensan (grim-squirrel) wrote :

Can confirm this bug also using a HP/Compaq mini 110c.

This bug seems to be associated with the Intel based soundcard since my aplay -l also has the same chipset. The wierd thing is that it worked perfectly on a fresh install of 9.04 Ubuntu. This bug started after an upgrade just last nigth (see update-history list below) with a new kernel. Switching back to the old kernel didnt fix this bug.

Reinstalling alsa did not fix this bug. Did this both via synaptics and apt-get, packages reinstalled was linux-sound-base alsa-base alsa-utils.

Another observation on this problem is that the PC speaker volume control and earphone volume control both controls the volume going out to the earphones. Migth be just a pipeline bug in alsa?

updatelist from synaptics:

libwbclient0 (2:3.3.2-1ubuntu3.1) to 2:3.3.2-1ubuntu3.2
libxcb-shape0 (1.1.93-0ubuntu3) to 1.1.93-0ubuntu3.1
libxcb-shm0 (1.1.93-0ubuntu3) to 1.1.93-0ubuntu3.1
libxcb-xv0 (1.1.93-0ubuntu3) to 1.1.93-0ubuntu3.1
linux-headers-2.6.28-15 (2.6.28-15.49) to 2.6.28-15.52
linux-headers-2.6.28-15-generic (2.6.28-15.49) to 2.6.28-15.52
linux-image-2.6.28-15-generic (2.6.28-15.49) to 2.6.28-15.52
linux-libc-dev (2.6.28-15.49) to 2.6.28-15.52

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

Revision history for this message
Sean Olson (olson-sean-k) wrote :

I am also experiencing this issue with Jaunty installed on a Compaq Mini 110c. Very frustrating.

The issue started randomly after the system automatically shut down because of a low battery. After plugging the machine in for AC power and booting up, I found that I had no sound! Soon after I realized I got playback only through the headphone jack.

Similarly to Kensan's experience, this occurred sometime after the kernel upgrade.

I also noticed that the "Front" and "Headphone" volume controls are broken. They both alter the volume of sound playing through the headphones, and they also interfere with one another. Adjusting the Front volume after adjusting the Headphone volume causes a sharp increase in volume, even if it is adjusted back to its original value.

No fixes I've tried work. I noticed that 'alsa force-reload' causes the speakers to briefly pop, but there is still no playback through them.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Michael,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 349633

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
panton41 (panton41) wrote :

I discovered a fix to the problem. Someone somewhere with a virtually identical laptop (the next model year's version) to mine suggested installing the ALSA Kernel backports and it worked perfectly. The sound chipset is unusual enough that it has issues in Windows 7 as well which are about as easily solved (which is to say extremely easy once you've found out how to do it).

For the record I have a Gateway P-6831FX and the next year's model is the P-6860FX which has the next generation chipset, graphics card, but apparently the same audio chip or a functionally identical one.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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