"Online Help" vs. "Get Help Online..."

Bug #38341 reported by Richard Laager
26
Affects Status Importance Assigned to Milestone
pidgin (Ubuntu)
Expired
Low
Unassigned

Bug Description

Since the Ubuntu package for Gaim patches the Help menu to add the Launchpad integration, I think that it should also change "Online Help" to "Online Documentation" or similar. Otherwise, there are two items that sound the same, but aren't.

I thought about changing this upstream, but I'm not sure if I want to do that or not.

Luke, any thoughts?

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for pointing that. We are not likely to change the launchpad menu item label since that's a library and used for every desktop app and not only gaim, we might consider changing the upstream menu item though. Any suggestion on that?

Changed in gaim:
assignee: nobody → desktop-bugs
status: Unconfirmed → Confirmed
Revision history for this message
Richard Laager (rlaager) wrote :

That's what I meant. I definitely don't expect you to change the Launchpad text. I suggest perhaps "Online Documentation" for Gaim's "Online Help" item.

Revision history for this message
Luke Schierer (lschiere) wrote :

"Online Documentation" and "Get Help Online" are both going to yeild unusually long menu items. I'd probly go with with "Online Docs" or a similar abrieviation.

Revision history for this message
Richard Laager (rlaager) wrote :

Luke,
Ubuntu is already adding "Get Help Online..." (to every app) so "Online Documentation" isn't much worse. But yeah, "Online Docs" should be fine.

Sebastien, if you modify this in the source, it's going to impact translations. I'm not sure how you'd want to deal with that.

Revision history for this message
Sebastien Bacher (seb128) wrote :

If we modify the source rosetta will get the new string, people will translate and language packs updates will have it. I'm not sure that's worth doing that though, how many users are bothered about menu labels details like that?

Revision history for this message
Luke Schierer (lschiere) wrote :

Richard, do we want to just change this ourselves?

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melissayc (melissayc129) wrote :

the "get help online" button does not even work.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance.

Changed in pidgin (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Mark Doliner (thekingant) wrote :
Revision history for this message
Mark Doliner (thekingant) wrote :
Revision history for this message
Mark Doliner (thekingant) wrote :

The bug definitely still exists (see attached screenshot--I highlighted the two menu items in question). I guess it's your call whether you want to fix it.

Also it looks like Ubuntu is adding an extra menu separator, which looks a little goofy (see screenshot).

Revision history for this message
Rolf Leggewie (r0lf) wrote :

resetting to confirmed

Changed in pidgin (Ubuntu):
status: Incomplete → Confirmed
Changed in pidgin (Ubuntu):
assignee: Ubuntu Desktop Bugs (desktop-bugs) → nobody
Revision history for this message
Thomas Hotz (thotz-deactivatedaccount) wrote :

I tested in Quantal at least here it is fixed! Can you confirm this on Precise or Quantal? Thank you?

Changed in pidgin (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pidgin (Ubuntu) because there has been no activity for 60 days.]

Changed in pidgin (Ubuntu):
status: Incomplete → Expired
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