[i965] [i915GM/GMS/910GML and GM965/GL960] Monitor does not turn back on and computer hangs when laptop lid is closed

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Karmic Koala. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/. Thanks again and we appreciate your help.

I have the same error! Thus it is stupid to classify this bug report as: "This bug report will be marked for expiration in 7 days if no further activity occurs."
'$ uname -a; Linux T43 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:51 UTC 2009 i686 GNU/Linux'
I have first sent an Apport report about this bug. I have sent it and only now I discover that a similar bug report has been filed to Launchpad already. Apport does not give me a chance to add it here to this report. So please improve Apport so that a user can attach the report sent earlier to an already existing bug report. Otherwise bug-squatting is complicated.
Let me know what else tests should I pursue and report their results in order to make it easier to squat this bug.

As you can see from '$ uname -a; Linux T43 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:51 UTC 2009 i686 GNU/Linux',
my computer is an IBM Thinkpad T43. This is ia well-known hardware prduced in mass production.

Left-clicking on gnome-power-manager 2.28.0 applet opens a menu where the menu items Suspend and Hibernate are missing.
'~$ echo disk | sudo tee /sys/power/state; disk' hibernates this computer and I can thaw all right.
'~$ echo mem | sudo tee /sys/power/state; mem' suspends this computer and I can resume all right.

Thanks for commenting on this bug.

1) It is marked for expiration because no one has replied with more
information after it was marked incomplete.
(https://wiki.ubuntu.com/Bugs/Status). It was marked incomplete
because there was not enough information for a developer to work on
the bug and it was not tested in Karmic (see comment #2).

2) To use apport to add information to an existing bug, type
'apport-collect <BUG NUMBER>' into the terminal ('apport-collect
385445' for this bug)

3) To debug gnome-power-manager, follow the instructions at:
https://wiki.ubuntu.com/DebuggingGNOMEPowerManager.

4) The author of gnome-power-manager has removed the "suspend" and
"hibernate" actions from clicking on the icon in the tool bar. If
you'd like to comment on that, file a bug or discuss it on the mailing
list. Information is at:
http://projects.gnome.org/gnome-power-manager/. We should keep this
bug report on topic, which is: "Monitor does not turn back on and
computer hangs when laptop lid is closed" (this may need to be filed
under xorg-server)

On Sun, Sep 27, 2009 at 8:42 AM, Detlef Lechner <email address hidden> wrote:
> Left-clicking on gnome-power-manager 2.28.0 applet opens a menu where the menu items Suspend and Hibernate are missing.
> '~$ echo disk | sudo tee /sys/power/state; disk' hibernates this computer and I can thaw all right.
> '~$ echo mem | sudo tee /sys/power/state; mem' suspends this computer and I can resume all right.
>
> --
> Monitor does not turn back on and computer hangs when laptop lid is closed
> https://bugs.launchpad.net/bugs/385445
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “gnome-power-manager” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: gnome-power-manager
>
> In some cases, system hangs and monitor does not turn back on if laptop lid is closed. This never happened in previous Ubuntu versions. This just occured in my Jaunty system last week. An upgrade possibly caused it but I have know idea what.
>
> ProblemType: Bug
> ACAdapter: Present
> Architecture: amd64
> Battery: Not Present
> CPUScaling: Present
> DistroRelease: Ubuntu 9.04
> LaptopPanel: Present
> MachineType: FUJITSU SIEMENS ESPRIMO Mobile U9200
> Package: gnome-power-manager 2.24.2-2ubuntu8
> ProcCmdLine: root=UUID=5bc9f66d-e1cb-4273-b3bf-1eb992977c81 ro quiet splash
> ProcEnviron:
>  LANG=en_PH.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
> SourcePackage: gnome-power-manager
>

Architecture: i386
DistroRelease: Ubuntu 9.10
Package: gnome-power-manager 2.28.0-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
Uname: Linux 2.6.31-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

I have read http://projects.gnome.org/gnome-power-manager/ but could not find a reasoning why the author of the program has removed the "suspend" and "hibernate" actions from clicking on the icon in the tool bar.
I discussed that matter in the Freenode IRC channel #ubuntu+1. There are two substitutes, and I do not want to comment on that any more.

I noticed that there are two substitutes now for the missing gnome-power-manager menu items "Suspend" und "Hibernate":
i.) Pressing the power knob for a short while will produce a window "Shut down the computer" with corresponding menu items.
ii.) GNOME Panel 2.28.0 > indicator applet session 0.1 offers corresponding menu items.
Both work flawless with me.
I have changed System > Preferences > Power Management (> Power management Preferences) > On AC Power (> Actions) > When laptop lid is closed: from 'Blank screen' to 'Suspend'. Now my computer suspends normally when I close the lid and resumes when I open the lid.

Thanks for the testing. From your comment: "Now my computer suspends normally when I close the lid and resumes when I open the lid." Is the bug fixed or is it still a problem? If it is fixed, feel free to mark this bug as "Fix Released"

As for the suspend/hibernate issue: is an unrelated to this bug and should either be discussed upstream as a bug report or on the mailing list. Information for bug reports and the mailing list is at http://projects.gnome.org/gnome-power-manager/. Information on removing the suspend/hibernate is not on that site, sorry for the confusion - but here is the comment from the author:

"I'm thinking the suspend and hibernate menu items (when you left click
the battery icon) don't really work. The icon isn't shown if there are
no battery devices, and in some cases it's only shown when the
batteries are discharging or critical, so it's not always there. I'm
thinking of setting the GConf keys to default false for 2.27.x and
removing the functionality completely for 2.29. The user can still
click system -> shutdown -> suspend, or setup a icon on the panel to
do this, or if a laptop just shut the lid. What do you think?

Thanks.

Richard.
_______________________________________________
gnome-power-manager-list mailing list
<email address hidden>
http://mail.gnome.org/mailman/listinfo/gnome-power-manager-list"

After that it was concluded to remove the feature:
http://git.gnome.org/cgit/gnome-power-manager/commit/?id=b36e51d35e7a816ca4bb5710fe6a05d84930f15f

You can discuss it with the author through the information at http://projects.gnome.org/gnome-power-manager/ if you think it should stay.

This bug is not yet fixed: The setting System > Preferences > Power Management > On AC Power > (Actions) > When laptop lid is closed:=Blank screen is still at fault. The screen will not light up when opening the lid, even after a key is pressed.

Thanks. What video card do you have?
You can get it by pasting the output of: 'lspci -nn | grep VGA'

The original reporter had an Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller

'~$ lspci -nn | grep VGA; 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03)'

Thanks. I'm adding the xorg intel drivers to this bug since both reporters have Intel chipsets.

Today my setting is still System > Preferences > Power Management > Power Management Preferences > On AC Power (> Actions) > When laptop lid is closed:=Suspend. When I closed the lid today, the hard disk ceased spinning. When I opened the lid the hard disk re-started spinning but the display screen remained dark (although the backlight was on).
This is in contrast to my yesterday's findings. This is similar to describe as Allan Caeg did.

After upgrading to Karmic Beta this bug did not reappear.

output from my Dell Latitude D400, when running lspci -nn | grep VGA

00:02.0 VGA compatible controller [0300]: Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02)

I know that this is a machine with almost 6 years to it, but hell I f*cking LOVE this machine. Please resolve the bug. :(

Oh, forgot!

The problem that occurs is that when the lid is closed while set to suspend it dies, ssh etc stops responding, guessing it causes some sort of panic. Setting it to "blank screen" produces the exact same result.

I have a Dell Inspiron 630m laptop. lspci -nn | grep VGA
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03)

I had a similar issue after upgrading to Karmic. When I closed the lid (set to blank screen), and then reopened, the screen would remain black. Only way to recover would be to reboot or suspend and resume. I have tried a few different solutions (setting close lid event to nothing, and a few others that I can't remember).

I found that disabling KMS fixed the issue. (From GRUB at boot, press e, edit the kernel line and add "nomodeset" at the end - minus the quotes - after the ro quiet splash part). If that works, and you want to add it permanently, sudo gedit /boot/grub/menu.lst , find your kernel, and add nomodeset to the kernel line at the end.

Can anyone else with this issue try this and confirm/deny?

Just to note, KMS is awesome aside from this issue. Got rid of a lot of the flickering I had in Jaunty. Now that I disabled KMS, the flickering is back. I tried it with the x-edgers repo updates to my video drivers, but still no dice (rolled back after). I have not tried the 2.6.32 RC6 kernel but was tempted.

confirm bug on another dell latitude d400 with a fresh install of 9.10.

nomodeset fix works.

If I set this kernel option, I am unable to launch X. I get a blincking console where I am unable to log in since I have to type the keys when it blinks on...

I have this problem on a Dell Latitude X300 using ubuntu 9.10 and kubuntu 9.10. In 9.04 it doesn't happen. My video card is 00:02.0 VGA compatible controller [0300]: Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02). I have tested the built'in kernel and 2.6.31.rc9 with the same result. When I close the lid and open again the screen remains blank appearing only the cursor without movement. I can't change the tty or force the reboot via REISUB combination. I only can press the power button to force it to shutdown.

I have modified the grub.cfg to include "nomodeset". This prevents the computer to hang, but the screen becomes corrupted when the lid is opened. You can fix it by changing from tty7 to other tty, and then returning to tty7.

Hope this helps and thanks to all!

Confirm bug on another Dell Latitude D400, desktop install of 9.10.

Yup, I have the same problem. Dell Inspiron 1525. Ubuntu karmic koala.

I think this bug is corrected in the new kernel (2.6.31.15). Haven't received the problem since upgrading, and KMS appears to be enabled. Can anyone else confirm?

I confirm the problem still appears on Kubuntu 9.10 and the brand new kernel 2.6.32 in my Dell Latitude X300.

Hi Allan,

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with the latest development release of Ubuntu? (ISO CD images are available from http://cdimage.ubuntu.com/releases/)

If it remains an issue, could you also attach a new /var/log/Xorg.0.log?
Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Please reopen this bug report as I still have this problem in Ubuntu 10.10, though I have changed the action to "nothing" by gconfedit, it only affects when I close the lid after login; but if I close the laptop lid before anyuser login, the computer will hang and never recover after I open the lid.

Please confirm if this is a problem and if there is any more info you want, my computer is Dell D400.

Hi. Please reopen this bug.
I have Dell D400 and LMDE 201403 Mate Edition with non-pae kernel.
Still have this problem.