Logitech MX5500 usb BT dongle won't go hci mode

Hi,
I have the same kind of problem on 9.10 [amd64].
Also the USB-Bluetoothdongle from Logitech. btusb is loaded but hci won't find a bluetooth device.

lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 03f0:4f11 Hewlett-Packard OfficeJet 5600 (USBHUB)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 046d:c703 Logitech, Inc. Elite Keyboard Y-RP20 + Mouse MX900 (Bluetooth)
Bus 002 Device 003: ID 046a:0023 Cherry GmbH Cymotion Master Linux Keyboard
Bus 002 Device 002: ID 0451:2036 Texas Instruments, Inc. TUSB2036 Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

hcitool dev
Devices:

Exactly the same problem here.
I have an old Logitech Bluetooth desktop set.

lsusb gives:
Bus 003 Device 004: ID 046d:c703 Logitech, Inc. Elite Keyboard Y-RP20 + Mouse MX900 (Bluetooth)
Bus 003 Device 003: ID 05d8:4002 Ultima Electronics Corp. Artec Ultima 2000 (GT6801 based)/Lifetec LT9385/ScanMagic 1200 UB Plus Scanner
Bus 003 Device 002: ID 0451:2036 Texas Instruments, Inc. TUSB2036 Hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

hcitool dev gives no devices.

I think the bluetooth hub is Tex Instruments Hub on Bus 003 Device 002.

Architecture: amd64
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Package: bluez 4.60-0ubuntu5
PackageArchitecture: amd64
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

apport information

So ... tested with a 10.04beta1 live system ... no change!

Upgraded from Karmic to Lucid and MX5500 stopped working :(

$ lsusb
Bus 006 Device 009: ID 046d:c709 Logitech, Inc. BT Mini-Receiver (HCI mode)
Bus 006 Device 008: ID 046d:c71c Logitech, Inc.
Bus 006 Device 007: ID 046d:c71b Logitech, Inc.
Bus 006 Device 006: ID 046d:0b06 Logitech, Inc.

$ hcitool dev
Devices:
        hci0 00:07:61:DF:81:D7

Okay, I was able to pair the devices using KBluetooth, but it still working bad.

Mouse is working good at all (after pairing), but the keyboard has disconnected after some time (only once for now).

Captured dmesg and got this message after pairing keyboard:
[87140.856289] input: Logitech MX5500 Keyboard as /devices/pci0000:00/0000:00:13.1/usb6/6-1/6-1.1/6-1.1:1.0/bluetooth/hci0/hci0:12/input48
[87140.856611] generic-bluetooth 0005:046D:B30B.002D: input,hidraw6: BLUETOOTH HID v1.00 Keyboard [Logitech MX5500 Keyboard] on 00:07:61:DF:81:D7

So the device seem to work, though you have to have USB/PS2 mouse+keyboard to pair MX5500.

Okay, continuing my investigation :)

The keyboard disconnected once again (since last post), but I didn't do anything and it connected back in ~1 minute.

I also tried rebooting the PC and the keyboard & mouse connected well and even worked all the time :)

By the way, anyone here? x)

Hi, you can try the solution in this comment:

https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/550288/comments/10

It got my Logitech DiNovo working again in Lucid.

Same thing for me. After Lucid upgrade: No mouse, no keyboard anymore :-(

And no more screen due to bug #560306 :-((

In the past Lynx was a browser for blind people.
Now I have Lucid Lynx, an OS for blind and handless people.

Tommy's trick worked well for me.

I think I have the same bug as what is discussed here.

I am on a ubuntu 11.10 and have also tried on the daily build (2/29/2012) of ubuntu 12.04 precise and I get the same problem on both.

I bought a new Logitech MX 5500 keyboard + mouse combo. It would not work, no keystrokes or mouse movement.

I have found two solutions on the internet for Ubuntu 11.10, both involve hooking up another mouse/keyboard that does work with ubuntu.

Remember, both solutions assume you have another keyboard/mouse that work.

Solution 1 - Open up the bluetooth settings and search for bluetooth devices. It will find the mouse and keyboard and you can sync them up. This method worries me because if something happens to disconnect the mouse/keyboard you will have to restart this procedure.

Solutions 2 - Edit /lib/udev/rules.d/62-bluez-hid2hci.rules to comment out the two lines under #Logitech Devices

No, I do not really understand what is causing the issue, but I know how to get it working for now.

I also tried it on a daily development build of 12.04 today to see if the problem has been fixed, and it had not been.

This is reported against an old version of Ubuntu and many things has changed since then. Because of that we won't fix this issue however if this behavior repeats on a modern version please fill a bug report against it and we will take it from there.