Ubuntu
jockey package

jockey-gtk doesn't detect NVidia Video cards to install proprietary driver

Bug #518067 reported by benste on 2010-02-06

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	jockey (Ubuntu)	Fix Released	High	Unassigned
Nominated for Lucid by Charlie Kravetz

Bug Description

jockey-gtk doesn't detect a geforce7600go to isntall proprietary driver
possibly other hardware too - as reported on IRC (e.g. geforce 6600 GT)

ProblemType: Bug
Architecture: amd64
Date: Sat Feb 6 15:49:15 2010
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
InstallationMedia: Error: [Errno 13] Permission denied: '/var/log/installer/media-info'
MachineType: Sony Corporation VGN-FE31M
Package: jockey-gtk 0.5.6-0ubuntu1
PackageArchitecture: all
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-12-generic root=UUID=dcc56a30-f8f3-4adf-8979-58f695f74007 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-12.16-generic
SourcePackage: jockey
Uname: Linux 2.6.32-12-generic x86_64
dmi.bios.date: 08/17/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0170J3
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: 7R1M00000000a4f250a8f25490a4
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: C3LN17TL
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0170J3:bd08/17/2006:svnSonyCorporation:pnVGN-FE31M:pvrC3LN17TL:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrC3LN17TL:
dmi.product.name: VGN-FE31M
dmi.product.version: C3LN17TL
dmi.sys.vendor: Sony Corporation

Tags:

Revision history for this message

benste (benste) wrote on 2010-02-06:

.var.log.jockey.log.txt Edit (32.6 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (46.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Devices.txt Edit (4.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (504 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (106.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (233.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Charlie Kravetz (cjkgeek) wrote on 2010-02-09:

Thank you for reporting this bug and the supporting attachments. I think there are many NVidia cards not being recognized by jockey in lucd lynx. My own AGP video card, 01:00.0 VGA compatible controller: nVidia Corporation NV44A [GeForce 6200] (rev a1), has a choice of three nvidia hardware drivers in Ubuntu 9.10, but even when I upgrade to lucid after installing the current driver (-185), it is not recognized in lucid. The driver is left installed, but can not be activated.

I have the logs available if needed from the upgrade.

Changed in jockey (Ubuntu):
status:	New → Confirmed
importance:	Undecided → High

Charlie Kravetz (cjkgeek) on 2010-02-09

summary:

- jockey-gtk doesn't detect a geforce7600go to isntall proprietary driver
+ jockey-gtk doesn't detect NVidia Video cards to install proprietary
+ driver

Revision history for this message

Reid Miller (sweetreid) wrote on 2010-02-09:

I have the same problem with a different hardware config. Should I submit a separate bug?

lspci output:
01:00.0 VGA compatible controller: nVidia Corporation Quadro NVS 140M (rev a1)

Revision history for this message

benste (benste) wrote on 2010-02-09:

01:00.0 VGA compatible controller: nVidia Corporation G73 [GeForce Go 7600] (rev a1)

found a workaround
if you open appeareance config, and choose to activate 3d effects it will search drivers again, strangly it does find them now.
I've aborted the install and now jockey knows my drivers too.

Could you test this on your machines too - guess the first attempt of jockey doesn't know where to search or where to get the hardware info.

Charlie Kravetz (cjkgeek) on 2010-02-09

Changed in jockey (Ubuntu):
assignee:	nobody → Ubuntu Drivers (ubuntu-drivers)

Revision history for this message

Benjamin Geese (ben-8409) wrote on 2010-02-09:

my ati radeon hd 3600 isnt detected either.
should i mark myself affected or open another bug report because its not an nvidia card?

Revision history for this message

Daniel Holbach (dholbach) wrote on 2010-02-09:

Please don't use the "ubuntu-drivers" team.

Changed in jockey (Ubuntu):
assignee:	Ubuntu Drivers (ubuntu-drivers) → nobody

Revision history for this message

yasaswi (yasaswi-lakkaraju) wrote on 2010-02-10:

benste <- The work around did not work for me. After trying to change the settings it just gave the error "Desktop effects could not be enabled" I have Nvidia Geforce 8500 GT.

Revision history for this message

Erik B. Andersen (azendale) wrote on 2010-02-12:

Has anyone tried 'sudo apt-get update' ing, restarting, and then Going to System -> Administration -> Hardware Drivers? I wasn't able to get anything to show up until I did an apt-get update, restarted, and tried again.
HTH,
Erik

Revision history for this message

Charlie Kravetz (cjkgeek) wrote on 2010-02-12: Re: [Bug 518067] Re: jockey-gtk doesn't detect NVidia Video cards to install proprietary driver

On Fri, 12 Feb 2010 06:49:38 -0000
"Erik B. Andersen" <email address hidden> wrote:

> Has anyone tried 'sudo apt-get update' ing, restarting, and then Going to System -> Administration -> Hardware Drivers? I wasn't able to get anything to show up until I did an apt-get update, restarted, and tried again.
> HTH,
> Erik
>

When the desktop comes up, click on System -> Administration ->
Hardware Drivers. Shows the Nvidia current version driver "activated
but not currently in use." The only option available is 'Remove'.
Clicked 'Remove'; driver is removed. Click 'Activate' again, with out
closing app and with out restarting. Installs the driver and tells me I
need to restart again. Endless loop...

--
Charlie Kravetz
Linux Registered User Number 425914 [http://counter.li.org/]
Never let anyone steal your DREAM. [http://keepingdreams.com]

Revision history for this message

Alberto Milone (albertomilone) wrote on 2010-02-12:

#10

@Benjamin
There's no fglrx driver in Lucid yet.

Revision history for this message

Gabriel Čenkei (gabox) wrote on 2010-02-13:

#11

In current daily image this bug is resolved for me. nVidia GF6200LE correctly detected, downloaded and installed. Please check it out.

Revision history for this message

benste (benste) wrote on 2010-03-27:

#12

For me too - Lucid detected my card withouht a problem
=> I'd suggest closing this bug as solved - OK ?

Revision history for this message

Alberto Milone (albertomilone) wrote on 2010-04-01:

#13

Thanks for reporting that the problem is solved now. I'm closing this bug report.

Changed in jockey (Ubuntu):
status:	Confirmed → Fix Released

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jockey-gtk doesn't detect NVidia Video cards to install proprietary driver

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jockey package