Ubuntu
apport package

Invalid problem report from apport

Bug #558416 reported by Dima Ryazanov
54
This bug affects 11 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: apport

I keep getting a notification about a crashed program. However, when I click the button to see more info, I get the message "You are not allowed to access this problem report". This seems wrong: why am I not allowed? And why am I getting notified about something I'm not allowed to see?

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: apport 1.13.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-18-generic x86_64
NonfreeKernelModules: wl
ApportLog: apport (pid 22841) Thu Apr 8 07:51:06 2010: another apport instance is already running, aborting
Architecture: amd64
CrashReports:
 644:108:4:2994:2010-04-07 23:10:18.027244115 +0900:2010-04-07 23:10:18.017255917 +0900:/var/crash/linux-image-2.6.32-18-generic.199495.crash
 600:1000:1000:3744041:2010-04-08 05:53:08.888626845 +0900:2010-04-08 05:53:05.296210806 +0900:/var/crash/_usr_lib_nspluginwrapper_i386_linux_npviewer.bin.1000.crash
Date: Thu Apr 8 22:08:14 2010
InstallationMedia: Kubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport

Revision history for this message
Dima Ryazanov (dima-gmail) wrote :
Revision history for this message
RFXCasey (rfxcasey) wrote :

I'm having the same issue. I just did a fresh install of Ubuntu 10.04 on my Acer Aspire 5100 and first thing out of the gate I get a crash notification that disappears when I click on it. I go to var/crash to view the report and am greeted with "Invalid Crash Report: You are not allowed to access this problem report". Nothing seems to be negatively affected but still disconcerting and annoying.

Revision history for this message
RFXCasey (rfxcasey) wrote :

Sorry, I'm new at this, just to add some info to my above post.

Ubuntu 10.04 32bit

Revision history for this message
joopbraak (joopbraak) wrote :

Got it with Natty, with a kernel error after coming back from suspend.

Revision history for this message
Darik Horn (dajhorn) wrote :

I began getting this error near the Natty beta release, usually during package upgrades. It wasn't happening on my Natty workstation in the early alphas.

Revision history for this message
penalvch (penalvch) wrote :

This happened in Ubuntu 11.04 when performing the following after a LibreOffice crash at the Terminal:

cd /var/crash && apport-bug apport.0.crash

apport.0.crash was the only file in the /var/crash folder. What I did to work around it was type:

cd /var/crash && sudo apport-bug apport.0.crash

However, it prompted me to make a bug against the package apport regarding how it failed to install/upgrade, instead of how LibreOffice crashed.

lsb_release -rd
Description: Ubuntu Natty (development branch)
Release: 11.04

apt-cache policy apport
apport:
  Installed: 1.20.1-0ubuntu5
  Candidate: 1.20.1-0ubuntu5
  Version table:
 *** 1.20.1-0ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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