Ubuntu
apport package

file reports via e-mail

Bug #565004 reported by Brian Murray
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: apport

When using ubuntu-bug to file some bug reports recently I've filled out the summary and description for my bug report in Launchpad only to have Launchpad then OOPs on me. This has happened multiple times and I've had to recreate the description and summary each time. Needless to say this was not fun nor a worthwhile use of my time.

I was thinking that having a way to send the bug report via e-mail would help work around this issue. So someone would pass the -e switch to ubuntu-bug and be able to add in a summary (and maybe a description) and send it off. This seems less likely to generate an OOPs - I hope!

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: apport 1.13.3-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.31-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
ApportLog:

Architecture: amd64
CheckboxSubmission: fee5e196cb921cbd36888f428b38b488
CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
CrashReports:
 600:1000:100:46284:2010-04-16 06:42:40.000000000 -0700:2010-04-16 06:42:47.000000000 -0700:/var/crash/_usr_share_gtg_gtg.1000.crash
 600:0:0:419402:2010-04-15 14:57:47.000000000 -0700:2010-04-15 17:05:26.000000000 -0700:/var/crash/ttf-indic-fonts-core.0.crash
 600:1000:100:1055161:2010-04-13 17:03:51.000000000 -0700:2010-04-14 06:40:04.000000000 -0700:/var/crash/_usr_lib_nspluginwrapper_i386_linux_npviewer.bin.1000.crash
 600:1000:100:1046464:2010-04-15 17:06:26.000000000 -0700:2010-04-15 17:09:01.000000000 -0700:/var/crash/_usr_lib_gnome-panel_wnck-applet.1000.crash
 600:1000:100:801584:2010-04-12 06:49:29.000000000 -0700:2010-04-12 06:49:33.000000000 -0700:/var/crash/_usr_bin_geeqie-gps.1000.crash
Date: Fri Apr 16 13:35:00 2010
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/zsh
SourcePackage: apport

Revision history for this message
Brian Murray (brian-murray) wrote :
Revision history for this message
Micah Gersten (micahg) wrote : Re: [Bug 565004] [NEW] file reports via e-mail

I would thnk there would be security considerations with this unless
we require GPG encryption for the option.

On 04/16/2010 03:42 PM, Brian Murray wrote:
> Public bug reported:
>
> Binary package hint: apport
>
> When using ubuntu-bug to file some bug reports recently I've filled out
> the summary and description for my bug report in Launchpad only to have
> Launchpad then OOPs on me. This has happened multiple times and I've
> had to recreate the description and summary each time. Needless to say
> this was not fun nor a worthwhile use of my time.
>
> I was thinking that having a way to send the bug report via e-mail would
> help work around this issue. So someone would pass the -e switch to
> ubuntu-bug and be able to add in a summary (and maybe a description) and
> send it off. This seems less likely to generate an OOPs - I hope!

Revision history for this message
Brian Murray (brian-murray) wrote :

On Fri, Apr 16, 2010 at 09:08:39PM -0000, Micah Gersten wrote:
> I would thnk there would be security considerations with this unless
> we require GPG encryption for the option.

Launchpad actually requires that new bugs be signed when filed. I'd
imagined it would work sort of like requestsync.

Revision history for this message
Micah Gersten (micahg) wrote :

On 04/16/2010 04:23 PM, Brian Murray wrote:
> On Fri, Apr 16, 2010 at 09:08:39PM -0000, Micah Gersten wrote:
>
>> I would thnk there would be security considerations with this unless
>> we require GPG encryption for the option.
>>
> Launchpad actually requires that new bugs be signed when filed. I'd
> imagined it would work sort of like requestsync.
>
 Signing wouldn't be enough, if it's private apport data, it would have
to be encrypted.

Revision history for this message
dino99 (9d9) wrote :

outdated/deprecated version which has reached EOL does not get support

Changed in apport (Ubuntu):
status: New → Invalid
Revision history for this message
Brian Murray (brian-murray) wrote :

Just because the package version about which this bug was reported is an End of Life version does not mean that the bug does not exist. It is still not possible to file reports via email and subsequently this bug report is still valid.

@dino99 - Please do a little bit of research and stop assuming that because a bug was reported about an End of Life release of Ubuntu that the bug is Invalid. That is rarely the case.

Changed in apport (Ubuntu):
status: Invalid → Confirmed
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