Launchpad doesn't allow people to sort bugmail

Bug #59157 reported by Jenda Vančura
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
Undecided
Unassigned

Bug Description

There is no easy way to sort bugmail for launchpad, according to product.
For example, I'm on the easyubuntu team, and I get a lot of bugmail from there, and can't help most of it - so have it moved to a folder and marked read.
OTOH, I absolutely must know of bugs reported against ubuntuforums.org, spreadubuntu or similar.

Tags: lp-bugs
Revision history for this message
Frodon (frodon) wrote :

I second this bug description.
Maybe another way to handle topic names could be implemented to ease the mail filtering.

Revision history for this message
Diogo Matsubara (matsubara) wrote :

Hello Jenda,

the X-Launchpad-Bug header is added to all email sent by Malone (Launchpad's bugtracker). You can use that header to better filter your email.
You can find more info about the header here:

https://help.launchpad.net/UsingMaloneEmail#head-9313c7b25665327a080cb976ca05bfca8aaad30a

Does that help you?

Thanks for reporting.

Changed in launchpad:
status: Unconfirmed → Needs Info
Revision history for this message
Brad Bollenbach (bradb) wrote :

Not enough info provided. Jenda, please feel free to reopen this if you can describe a problem that isn't solved by the X-Launchpad-Bug header.

Changed in malone:
status: Needs Info → Rejected
Revision history for this message
Jenda Vančura (jenda) wrote : Re: [Bug 59157] Re: Launchpad doesn't allow people to sort bugmail

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Brad Bollenbach wrote:
> Not enough info provided. Jenda, please feel free to reopen this if you
> can describe a problem that isn't solved by the X-Launchpad-Bug header.
>
> ** Changed in: malone (upstream)
> Status: Needs Info => Rejected
>

I admit not have known about the header before. However, it's still not
easy for people who don't know about headers :)
I'm thinking it _should_ be attempted to make stuff easier for non-tech
people, especially reporting bugs.

- --
Jenda Vančura <email address hidden>
GnuPG: 519D056A
Jabber me at <email address hidden>
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Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org

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Revision history for this message
Brad Bollenbach (bradb) wrote :

On 10-Oct-06, at 6:19 PM, Jenda Vančura wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Brad Bollenbach wrote:
>> Not enough info provided. Jenda, please feel free to reopen this
>> if you
>> can describe a problem that isn't solved by the X-Launchpad-Bug
>> header.
>>
>> ** Changed in: malone (upstream)
>> Status: Needs Info => Rejected
>>
>
> I admit not have known about the header before. However, it's still
> not
> easy for people who don't know about headers :)
> I'm thinking it _should_ be attempted to make stuff easier for non-
> tech
> people, especially reporting bugs.

Users who worry about sorting email from bug trackers are not really
"non-tech", IMHO. And we can include lots of useful info about the
bug in the headers in just one email, instead of one email per
affected package or product, which would get spammy.

If you have some specific suggestions for improvement though, please
share your ideas.

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