Ubuntu
hal package

The burner cannot burn CD's and does not show speeds under 16x

Bug #60186 reported by Tommi Höynälänmaa
4
Affects Status Importance Assigned to Milestone
hal (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: nautilus-cd-burner

Steps to reproduce on my system:
1. Install a 4x-12x CD RW disc into the CD RW drive.
2. Launch the GNOME CD/DVD burner (for burning a data CD).
3. Copy some data into the burner.
4. Start writing the CD by clicking the write button in the burner. Select the maximum supported speed in the dialog.

Expected results:
The burner shall burn the CD without errors.

Actual results:
Bugs:
1. The dialog that is shown after pressing the write button does not show speeds under 16x.
2. The buttons in the dialog for writing are initially coloured dark brown. When I move mouse over the buttons they get coloured normally.
3. Writing the CD stops with an error dialog saying "error while writing" (may be different words in the English version) when the progress bar is full.
4. The CD is empty after the attempted writing.

I have had similar results with CD-R discs, too.

System information:
Operating system: Ubuntu 6.06 LTS
Processor: Pentium 4
Kernel version: 2.6.15-26-686
Output of "uname -a":
---
Linux tohoyn-linux 2.6.15-26-686 #1 SMP PREEMPT Thu Aug 3 03:13:28 UTC 2006 i686 GNU/Linux
---
CD/DVD writer device: LG GSA-H20L (ATAPI internal DVD drive)

Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

My LG DVD drive is broken. Now it can't even read CD discs.

I have tested the CD burner in another machine with Ubuntu 6.06 LTS and none of the mentioned bugs occur. However, the incorrect GUI behaviour is a bug even though the CD drive is broken.

Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

Is it possible that the CD drive had been broken because of incorrect software? Previously it did read the disks OK.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug. The theme issue is likely to be bug #34435. Could you run /usr/share/nautilus-cd-burner/list_cddrives and copy that to a comment? What does hal-device-manager list as write speeds for the drive?

Changed in nautilus-cd-burner:
assignee: nobody → desktop-bugs
status: Unconfirmed → Needs Info
Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

Output of list_cddrives:
-----
tohoyn@tohoyn-linux:~$ /usr/share/nautilus-cd-burner/list_cddrives
Drive:
  name: HL-DT-STDVD-RAM GSA-H20L
  device: /dev/hdc
  door: closed
  type: CD-R, CD-RW, DVD-RAM, DVD-RW, DVD+R, DVD+R DL, DVD+RW, CD, DVD
  is mounted: FALSE
  max read speed: 48
  max write speed: 48
  write speeds: 48 40 24 16
Could not fully determine drive profile 0: Error reading disc information
Media:
  label: ''
  type: Couldn't open media
  is writable: FALSE
Could not fully determine drive profile 0: Error reading disc information
Could not fully determine drive profile 0: Error reading disc information
  size: Could not be determined
---
tohoyn@tohoyn-linux:~$
-----

I had no disc in the drive when I ran the command. I have changed my broken drive to a new one.

Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

The UI bug is a bug in the open source ATI driverxserver-xorg-driver-ati. The bug does not occur with the fglrx driver.

Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

I tested writing CD-RW now again with my new drive. Writing worked with maximum speed but the Nautilus CD burner still did not show speed under 16x.

Revision history for this message
Sebastien Bacher (seb128) wrote :

from your previous comment: " write speeds: 48 40 24 16". Could you run hal-device-manager and look at the write speeds it lists as asked before?

Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote :

The write speed settings in hal-device-manager are:

storage.cdrom.write_speed int 8468 (0x2114)
storage.cdrom.write_speeds list 8468, 7056, 4234, 2822

Revision history for this message
Sebastien Bacher (seb128) wrote :

hal lists the same speeds, reassigning to hal, might be normal or a linux or hal issue

Changed in nautilus-cd-burner:
assignee: desktop-bugs → nobody
Changed in hal:
status: Needs Info → Unconfirmed
Revision history for this message
Sebastian Rode (sebastian-ro-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

Changed in hal:
status: New → Incomplete
Revision history for this message
Tommi Höynälänmaa (tohoyn) wrote : Re: [Bug 60186] Re: The burner cannot burn CD's and does not show speeds under 16x

Sebastian Rode kirjoitti:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering is this still an issue
> for you? Can you try with latest Ubuntu release? Thanks in advance.
>
> ** Changed in: hal (Ubuntu)
> Status: New => Incomplete
>
>
 The bug seems to be fixed in Ubuntu 7.10. I don't have the same problems
anymore.

--
Tommi Höynälänmaa
sähköposti / e-mail: <email address hidden>
kotisivu / homepage: http://www.iki.fi/tohoyn/

Sebastian Rode (sebastian-ro-deactivatedaccount)
Changed in hal:
status: Incomplete → Fix Released
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